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IT Business Analyst (Associate Level)

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ERM: Environmental Resources Management

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • IT & Cybersecurity
    Business, Operations & Strategy
  • Madrid
  • Quick Apply

AI generated summary

  • You need expertise in IT and business, strong interpersonal skills, experience in requirements gathering, project support, and stakeholder engagement.
  • You will gather and analyze requirements, support IT project delivery, manage documentation, engage with stakeholders, influence decisions, and ensure adherence to governance policies.

Requirements

  • The IT PMO is looking for candidates with expertise in both information technology and business administration for the role of IT Business Analyst.
  • The best candidates have exceptional interpersonal skills, business and technical acumen, and proven accomplishment in customer experience, completing project deliverables accurately and on time.
  • Requirements gathering and analysis: collaborate with business partners and key stakeholders to elicit, capture, and define high-level requirements, ensuring that the customer journey and user needs are accurately understood and documented.
  • Project delivery and support: Play an integral role in IT project delivery by managing project documentation, executing test cases, identifying opportunities for business-led technology utilization, and supporting the transition to IT Operations for business-as-usual (BAU).
  • Stakeholder engagement and influencing: Engage effectively with business partners to influence project decisions, assess risks, prioritize business demands, and foster a positive, collaborative work environment while adhering to company governance and security policies.

Responsibilities

  • Requirements gathering and analysis: collaborate with business partners and key stakeholders to elicit, capture, and define high-level requirements, ensuring that the customer journey and user needs are accurately understood and documented.
  • Project delivery and support: Play an integral role in IT project delivery by managing project documentation, executing test cases, identifying opportunities for business-led technology utilization, and supporting the transition to IT Operations for business-as-usual (BAU).
  • Stakeholder engagement and influencing: Engage effectively with business partners to influence project decisions, assess risks, prioritize business demands, and foster a positive, collaborative work environment while adhering to company governance and security policies.

FAQs

What is the primary responsibility of an IT Business Analyst at the associate level?

The primary responsibility of the IT Business Analyst is to enhance the quality of IT products and services, analyze data to inform business decisions, and find technological solutions to meet business needs.

Who does the IT Business Analyst report to?

The IT Business Analyst reports to the IT Program Director.

What skills are required for this position?

Candidates should have exceptional interpersonal skills, business and technical acumen, and proven accomplishment in customer experience, along with the ability to complete project deliverables accurately and on time.

What will the IT Business Analyst be involved in during project delivery?

The IT Business Analyst will be involved in requirements gathering, documenting, solutioning, testing, communicating, reporting, and training.

How does the IT Business Analyst engage with business partners?

The IT Business Analyst engages with business partners by collaborating to elicit and define requirements, influencing project decisions, assessing risks, prioritizing demands, and fostering a positive work environment while adhering to governance and security policies.

What type of documentation will the IT Business Analyst manage?

The IT Business Analyst will manage project documentation, ensuring that high-level requirements and customer journeys are accurately understood and documented.

Is experience in IT project delivery important for this role?

Yes, experience in IT project delivery is important, as the IT Business Analyst plays an integral role in managing project deliverables and supporting transitions to business-as-usual operations.

Will the IT Business Analyst need to work with global teams?

Yes, the IT Business Analyst will work with IT and Business Process Owners globally on a day-to-day basis.

What is the importance of stakeholder engagement in this role?

Stakeholder engagement is crucial as it involves influencing project decisions, assessing risks, and fostering collaboration while ensuring alignment with company governance and security policies.

Are there opportunities for training in this role?

Yes, part of the IT Business Analyst's responsibilities includes providing training as necessary during project delivery.

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ERM: Environmental Resources Management

The business of sustainability

Consulting
Industry
5001-10,000
Employees

Mission & Purpose

At ERM, sustainability is our business. As the largest pure-play sustainability consultancy, we partner with the world’s leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations. Our clients are at the center of everything we do – whether building business resilience, supporting their transition to a low-carbon future, or enabling progress on environmental, social and governance (ESG) priorities. Our diverse team of world-class experts supports clients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technical expertise in addressing their environmental, health, safety, risk and social issues. We call this capability our “boots to boardroom” approach for its comprehensive service model that allows ERM to develop strategic and technical solutions that advance objectives on the ground or at the executive level. Together with the world’s leading organizations, we are shaping a more sustainable future.