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IT Business Analyst Cards – Assisted Channels (ODS)

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Openbank

Sep 10

Applications are closed

  • Job
    Full-time
    Senior Level
  • IT & Cybersecurity
    Business, Operations & Strategy
  • Madrid
    Remote

Requirements

  • - Bachelor’s/Master’s Degree related with Computer Engineering or similar.
  • - High level of English and Spanish.
  • - More than 5 years of experience in related tasks.
  • - Cards software implementation experience and/or Retail banking operational experience preferably within Banking cards and Point of Sales solutions.
  • - The candidate requires a well-rounded skill set with a strong commitment to customer satisfaction and a get the job done type of attitude.
  • - Problem Solving / Complexity / Innovation skills.
  • - Ability to coordinate multiple change requests across the allocated domain (Cards).
  • - Ability to analyze and identify technical drawbacks and increase process efficiency by re-thinking.
  • - Experience working closely with colleagues across other areas Sales, Operations, Finance, and others to drive improvement in efficiency and quality of the solutions.

Responsibilities

  • Be the translator between business needs into functional and technical specifications (documentation), validation with key areas (Front Office, IT, Business...), test cases definition & software testing (UAT), design, deployment, maintenance, and evolutions.
  • Be the Subject matter expert for the Assisted Channels Cards domain, with full knowledge of the products, processes, channel challenges and competitor’s knowledge.
  • Identify business challenges and opportunities for improvement and find a solution using analysis to make strategic or tactical recommendations.

FAQs

What is the role of the IT Business Analyst Cards – Assisted Channels (ODS)?

The role involves acting as a translator between business needs and functional/technical specifications, focusing on the design and adaptation of processes and tools related to the cards domain, with responsibilities including testing and process implementation.

What qualifications are required for this position?

A Bachelor’s or Master’s Degree related to Computer Engineering or a similar field is required, along with over 5 years of relevant experience.

Is proficiency in languages important for this role?

Yes, a high level of proficiency in both English and Spanish is necessary.

What type of experience is preferred for candidates?

Candidates should have experience in cards software implementation and/or retail banking operations, preferably related to banking cards and POS solutions.

What skills are necessary for success in this role?

The ideal candidate should possess strong problem-solving, innovation skills, and the ability to analyze and identify technical drawbacks, as well as coordinate multiple change requests effectively.

Does this position offer opportunities for growth?

Yes, the position offers the possibility of growth within the company and the Santander Group, along with opportunities to collaborate on international projects.

What is the working environment like at Open Digital Services?

The working environment is dynamic and agile, with a focus on international expansion and collaboration within a modern and diverse setting.

Are there benefits associated with this position?

Yes, the position comes with competitive remuneration and an attractive benefits package, including social clubs and frequent events.

Is relocation support available for candidates living outside Madrid?

Yes, candidates currently not living in Madrid but willing to relocate will still be considered for the position.

What is Open Digital Services' stance on equal opportunity employment?

ODS is committed to being an equal opportunity employer, considering all applicants without discrimination based on gender identity, sexual orientation, ethnicity, religion, age, political orientation, union membership, or disability status.

Finance
Industry
1001-5000
Employees
1995
Founded Year

Mission & Purpose

Openbank is a digital-only bank based in Spain, offering a range of online banking services including savings accounts, loans, and investment products. Its ultimate mission is to provide innovative, user-friendly financial solutions with a focus on transparency and accessibility. The company's purpose is to revolutionise banking through advanced technology and a customer-centric approach, ensuring a seamless and efficient banking experience for its users.

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