FAQs
What is the primary responsibility of the IT Change & Release Manager - Assisted Channels (ODS)?
The primary responsibility is to manage the change management model and processes, ensuring efficient and minimal disruption during the lifecycle of changes.
What qualifications are required for this position?
A Bachelor's Degree in Computer Science, Information Systems, or a similar field, along with a minimum of 8 years of experience in IT Change Management using agile methodologies.
Which methodologies should the candidate be familiar with?
Candidates should have knowledge of Agile methodologies.
What tools will be used for change and release management?
Tools such as Service Now and Solution Manager will be utilized for maintaining auditability of changes and releases.
What skills are emphasized for success in this role?
Strong organizational skills, ability to collaborate with a wide range of stakeholders, proactivity, ownership, flexibility, and responsibility are key skills for success.
Is there an opportunity for career growth within the company?
Yes, there are possibilities for growth within the company and the Santander Group.
What type of work environment can candidates expect?
Candidates can expect a dynamic and agile work environment with a focus on growth, collaboration in international projects, and a modern, diverse setting.
Where is the job location for this position?
The position is located in Spain, specifically with options for Madrid or Valencia.
Is Spanish proficiency required for this job?
Yes, proficiency in Spanish is required.
Does the company support relocation for candidates?
Yes, the company welcomes applications from those who are open to relocating to Madrid or Valencia.