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IT Engineer

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Helsing

22d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Engineering
    IT & Cybersecurity
  • Munich

AI generated summary

  • You need fluency in English and German, IT support experience with macOS/Windows, network management skills, and strong communication and problem-solving abilities.
  • You will configure endpoints, maintain air-gapped environments, manage LAN and VPN, support users, and collaborate on optimizing IT systems in compliance with regulatory standards.

Requirements

  • Fluency in English and German; Helsing's language of business is English
  • Experience in an IT engineering or IT support role, particularly working with macOS and Windows (Server)
  • Experience in the management of network infrastructure, ideally including administration of network- and host-based security tools
  • Great communication skills for engaging at all levels within an organisation
  • Strong problem-solving, critical thinking, and analytical skills combined with the ability to find creative solutions
  • This position may require the successful applicant to apply for and be granted German security clearance and potentially other NATO security clearances

Responsibilities

  • Configuring and operating endpoints, including workstations, laptops, mobile devices, and our communication and collaboration technology
  • Assessing and deducing requirements from regulatory documents written in German
  • Setting up and maintaining local air-gapped environments built on Active Directory and genua networking kit
  • Configuring and operating our local office LAN and VPN infrastructure
  • Partnering with Helsing's broader IT team on the operation and continuous optimisation of Helsing's corporate, development, and customer environments, built primarily using Microsoft 365 and Azure alongside other SaaS solutions
  • Providing end user support to all Helsing employees, and in particular those located in the local office

FAQs

What is the primary language of business at Helsing?

The primary language of business at Helsing is English.

What specific qualifications are required for the IT Engineer position?

Fluency in English and German, experience in an IT engineering or IT support role, knowledge of network infrastructure management, and strong communication skills are required.

Is prior experience with macOS and Windows essential for this role?

Yes, experience working with macOS and Windows (Server) is required.

Are there specific security clearances that may be needed for this position?

Yes, the successful applicant may need to apply for and be granted German security clearance and potentially other NATO security clearances.

What additional skills would be beneficial for an applicant?

Experience with M365 tools, Mobile Device Management solutions like Intune or Jamf, automation through PowerShell or Python, and information security expertise related to German regulations would be beneficial.

What is the work culture like at Helsing?

Helsing fosters an open and transparent culture that encourages healthy debates on technology use in defense and supports responsible autonomy, critical thinking, and outcome-focused work.

What kind of support does Helsing offer for relocation?

Helsing offers relocation support for employees moving for the role.

Are there opportunities for professional development and education?

Yes, Helsing provides social and education allowances to support employee development.

How does Helsing measure employee performance?

Helsing focuses on outcomes rather than time-tracking when measuring employee performance.

What is the onboarding program at Helsing like?

The onboarding program, affectionately called “Infraduction,” allows new hires to build tooling and applications used across the company, providing an opportunity to learn the tech stack and explore the company while collaborating with other engineering teams.

Does Helsing promote diversity in its hiring practices?

Yes, Helsing is committed to equal employment opportunity and promoting diversity in its hiring practices.

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Helsing

Artificial Intelligence To Serve Our Democracies.

Engineering & Construction
Industry
201-500
Employees
2021
Founded Year

Mission & Purpose

Helsing is a new type of security and artificial intelligence company. We believe that software – and, in particular, artificial intelligence – will be the key capability to keep liberal democracies from harm. Our ambition is to achieve global technology leadership in real-time information processing, turning unstructured sensor data into information advantage for democratic governments. Our platform aims to provide the clearest picture possible in any operating environment. We’re looking for people with their heart in the right place, who share our conviction that liberal democratic values are worth protecting, for ourselves and for future generations.

Benefits

  • Social allowance

  • Enhanced parental benefits

  • ESOP for everyone

  • Professional development