FAQs
What is the primary responsibility of the IT Infrastructure Operational Manager?
The primary responsibility is to lead a team of Server and Networking professionals in delivering operational, support, and project-based IT Infrastructure services.
Is experience in the NHS or healthcare environment required for this role?
No, experience in an NHS or healthcare environment is not essential but would be desirable.
What skills are necessary for the IT Infrastructure Operational Manager position?
Excellent communication and leadership skills, along with the ability to work independently and as part of a wider team, are essential for this position.
What technical knowledge is required for this role?
The successful candidate should have a technology background and knowledge of core IT technologies underpinning clinical applications, security, servers, networking, and telecoms.
What kind of support does the organization provide for employee wellbeing?
The organization offers a wide range of staff benefits including an Employee Assistance Programme, counselling service, and a fast-track Physiotherapy service.
What recognition programs are in place for staff?
The Trust has recognition programs such as Making a Difference and Team of the Month Awards, along with annual Colleague Recognition Awards.
Is this position suitable for candidates requiring visa sponsorship?
Visa sponsorship is only available for certain roles, so candidates should ensure the role meets the criteria for a visa before applying.
Are there any relocation packages available for this role?
No, the Trust does not offer relocation packages for Agenda for Change roles.
Who can I contact for more information about the position?
For further details or informal visits, you can contact Martin Gartside, Head of IT & Cyber Security, via email at martin.gartside@nhs.net.
What are the expectations regarding adherence to Cyber Security standards?
The Infrastructure team is expected to adhere to the Trust's Cyber Security and ITSM standards, policies, and procedures.