FAQs
What is the role of an IT Process Analyst at UPS?
The IT Process Analyst performs business aligned, time-bound activities, participating in the development, maintenance, and implementation of Information Services standards and initiatives while interacting with end users to document solutions.
What skills are required for this position?
The required skills include office skills, analytical skills for performing routine analysis, and the ability to coordinate and communicate across teams and disciplines.
Are there any preferred soft skills for this position?
Yes, strong verbal and written communication skills are preferred.
Is this position permanent?
Yes, this is a permanent position.
How does this role contribute to project life cycles?
The IT Process Analyst contributes to all project life cycle stages from initial kickoff through implementation.
Does UPS provide training or education on standards and methodologies?
Yes, the IT Process Analyst contributes to education and guidance for others on standards and methodologies.
What is the company culture like at UPS?
UPS fosters a rewarding culture that emphasizes innovation, collaboration, and continuous personal and professional development.
What are the opportunities for career advancement in this role?
Employees have the opportunity to cultivate their skills and advance to the next level, as UPS values skill development and leadership qualities.
Is UPS committed to workplace diversity?
Yes, UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.