FAQs
What is the primary responsibility of the IT Systems Administrator 1?
The primary responsibility of the IT Systems Administrator 1 is to provide enterprise system maintenance and support, which includes troubleshooting system and process issues, conducting root cause analysis, and managing vendor technical relationships.
What educational background is preferred for this position?
A 4-year college degree in a related field or equivalent experience is preferred for this position.
What type of experience is required for the IT Systems Administrator 1 role?
1-3 years of experience in Microsoft Server and Active Directory technologies, as well as a strong knowledge of IT infrastructure, is preferred.
Are there any specific technical skills needed for this role?
Yes, candidates should have experience with Microsoft Server and Active Directory technologies, as well as strong organizational skills to manage concurrent projects.
Is customer service experience important for this position?
Yes, strong customer service and interpersonal skills are required for the IT Systems Administrator 1 role.
What kind of work environment does RSM offer?
RSM offers an inclusive culture and a flexible work environment that empowers employees to balance life’s demands while serving clients.
How does RSM support employees with disabilities?
RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities during the recruitment process and employment. Applicants can request accommodations as needed.
What can I learn from RSM regarding employee benefits?
RSM offers a competitive benefits and compensation package that includes flexibility in schedules. More information about total rewards can be found on their careers page.
Is communication important in this role?
Yes, strong verbal and written communication skills are required for effective interaction with business, operational, and IT stakeholders.
What approach does RSM take towards diversity and inclusion?
RSM does not tolerate discrimination or harassment of any kind and is committed to providing a diverse and inclusive work environment for all employees.