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Junior Account Manager, Healthcare & Community Access

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Lyft

26d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • San Francisco
  • Quick Apply

AI generated summary

  • You should have 1-2 years in sales or account management, strong communication skills, a team-oriented mindset, and healthcare experience. A bachelor's degree is required.
  • You will manage healthcare partners, providing support, identifying growth opportunities, building relationships, addressing challenges, and representing the company at events to drive growth.

Requirements

  • 1-2 years of successful sales, business development, or account management experience preferred
  • Strong curiosity and willingness to dig in and learn
  • Proven track record of growing accounts and hitting quota a plus
  • Excellent written, verbal, and presentation skills
  • High levels of sales persistence, work ethic, and creativity
  • Ability to understand and absorb new information quickly
  • Comfortable with change and role ambiguity in a start-up environment
  • Ability to follow through on commitments and get things done
  • Team-oriented mindset and the ability to work with a wide range of individuals
  • Creative problem-solving with limited resources
  • Non-emergency medical transportation or other healthcare experience preferred
  • Bachelors degree required

Responsibilities

  • Serve as the main point of contact for a list of healthcare partners, transportation management companies, university partners, and/or transit agencies
  • Become an expert at Lyft’s products and internal systems to deliver exceptional customer support
  • Expand business within assigned accounts by identifying new stakeholders & use cases, and work inbound opportunities
  • Develop trusted client relationships with leadership and the operations teams at each partner to ensure alignment across the entire organization
  • Execute against strategies to help achieve quarter over quarter growth quotas
  • Understand your partner’s pain points and challenges and provide feedback to cross-functional teams including Product, Engineering, and Product Marketing
  • Represent Lyft at Healthcare marketing and tradeshow events

FAQs

What is the primary responsibility of the Junior Account Manager, Healthcare & Community Access?

The primary responsibility is to manage and grow strategic partnerships with healthcare, transit, and university organizations, serving as the main point of contact for those partners.

What qualifications are preferred for this role?

Preferred qualifications include 1-2 years of successful sales, business development, or account management experience, along with non-emergency medical transportation or other healthcare experience.

What skills are essential for the Junior Account Manager position?

Essential skills include excellent written, verbal, and presentation skills, creativity in problem-solving, high sales persistence, strong work ethic, and the ability to build trusted relationships with clients.

Is a bachelor's degree required for this position?

Yes, a bachelor's degree is required for this position.

What type of workplace culture does Lyft promote?

Lyft promotes an inclusive and diverse workplace culture, committed to serving and connecting its community.

How many days a week are Team Members expected to be in the office?

Team Members are expected to work in the office three days per week on Mondays, Wednesdays, and Thursdays.

What benefits does Lyft offer for mental health?

Lyft offers mental health benefits as part of their comprehensive benefits package.

Is there an opportunity for professional growth in this role?

Yes, there is an opportunity for professional growth as the role involves expanding business within assigned accounts and developing trusted client relationships.

What are the paid time off policies for this position?

In addition to 12 observed holidays, salaried team members have discretionary paid time off, while hourly team members have 15 days of paid time off.

What is the expected base pay range for this position in the San Francisco area?

The expected base pay range for this position in the San Francisco area is $23.08 - $28.85 per hour, depending on various factors such as qualifications and experience.

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Lyft

Ride by ride, we’re reimagining the world’s best transportation.

Transportation
Industry
5001-10,000
Employees
2012
Founded Year

Mission & Purpose

Lyft was founded in 2012 by Logan Green and John Zimmer to improve people’s lives with the world’s best transportation, and is available to approximately 95 percent of the United States population as well as select cities in Canada. Lyft is committed to effecting positive change for our cities by offsetting carbon emissions from all rides, and by promoting transportation equity through shared rides, bikeshare systems, electric scooters, and public transit partnerships.