FAQs
What are the primary responsibilities of the Junior Property Operations Associate?
The primary responsibilities include providing excellent customer service to residents, handling leasing activities, conducting property tours, processing applications, managing monthly financial reporting and invoicing, maintaining resident records, and undertaking marketing and event activities to promote the property.
What qualifications are required for this position?
A good level of general education is required, along with proficiency in Microsoft Office packages and property operation systems. Fluency in Dutch and English, both verbally and in writing, is also necessary.
What type of customer service experience is preferred for applicants?
Excellent customer service skills and significant experience in a sales or host role in a similar accommodation, hospitality, leisure, or reservations environment are essential.
Is proficiency in property management software required?
While proficiency in property management software is desired, training will be provided for the selected candidate.
Are there opportunities for professional development?
Yes, Greystar offers training and support to help employees develop their skills, especially in using property management systems.
What are the desirable qualifications for this role?
Desirable qualifications include being educated to Bachelor (HBO) level or equivalent experience, such as in Hotel School or Facility Management, and having knowledge of Landlord/Tenant Legislation.
How important is teamwork for this position?
Teamwork is crucial; candidates should be team players who are approachable, welcoming, and display professionalism in both work and personal presentation.
What skills are necessary for effective communication in this role?
It is essential to have great communication skills, the ability to create a positive atmosphere, initiate relationships, and express cultural awareness in communications.
Is fluency in Dutch required for this position?
Yes, fluency in Dutch, both verbally and in writing, is required for effective communication with residents and prospects.
Does this job involve marketing activities?
Yes, the role includes undertaking marketing and event activities to promote the property and monitor competitor activity.