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key holder

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Claire's

7d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Quick Apply

AI generated summary

  • You need some high school education, 1 year retail experience, strong communication and math skills, basic computer knowledge, ability to lift up to 75 lbs, and POS operation skills.
  • You will drive sales, provide excellent customer service, assist with store operations, handle product demonstrations, and maintain a welcoming store environment.

Requirements

  • Some high school required
  • Minimum 1 year retail experience
  • Excellent verbal/written communication and organizational skills
  • Basic computer skills
  • Understands the importance of Customer Service
  • Sound understanding of mathematics and strong reading comprehension skills
  • Ability to stand during scheduled shifts
  • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
  • Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
  • Ability to operate POS system

Responsibilities

  • Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales
  • In the absence of any other management they may open and close the store and are responsible at that point for ensuring that the store trades safely and legally
  • Delivering sales through friendly and efficient customer service
  • Ensuring our customers have a fun and enjoyable shopping experience
  • Demonstrating Claire’s products
  • Assisting customers with their queries using your product knowledge
  • Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
  • Ear piercing (you will receive full training)
  • Ensuring the store looks presentable and inviting to our customers

FAQs

What is the role of a 3rd Keyholder at Claire's?

As a 3rd Keyholder at Claire's, you will support the Store Manager and Assistant Store Manager in achieving retail store targets, drive sales, open and close the store in the absence of other management, deliver excellent customer service, assist with store operations and visual merchandising, and perform ear piercing after receiving training.

What qualifications are required for this position?

The position requires some high school education, a minimum of 1 year retail experience, excellent communication and organizational skills, basic computer skills, and an understanding of customer service and mathematics.

Is prior experience in retail necessary?

Yes, a minimum of 1 year of retail experience is required for this role.

Will I receive training for ear piercing?

Yes, you will receive full training to perform ear piercing as part of your responsibilities.

Are there physical requirements for this job?

Yes, you should be able to stand during scheduled shifts, maneuver up to 25 lbs regularly and up to 75 lbs occasionally, and perform tasks such as bending, stooping, and climbing ladders while assisting customers and placing merchandise.

Does Claire's promote diversity and inclusion in its hiring practices?

Yes, Claire's is committed to diversity, equity, and inclusion and encourages applications from underrepresented groups, including those with disabilities.

What kind of products does Claire's specialize in?

Claire's specializes in fashionable jewelry, accessories, and cosmetics products, catering to a core customer range that includes children and young women.

Are there opportunities for career development at Claire's?

Yes, Claire's encourages and supports employee development by providing the skills needed for growth within the company for committed and ambitious team members.

How important is customer service in this role?

Customer service is highly important in this role; you'll be responsible for delivering excellent service and ensuring customers have a fun and enjoyable shopping experience.

What are the store's core customer demographics?

Claire's core customers range from children to young women, and the store caters to various moods and styles, including feminine and pretty, unique, and the latest trends.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

For more than 60 years, Claire’s has opened the door to self-discovery for people of all ages. We’re dedicated to encouraging this through each experience and product discovery. As a global brand powerhouse for self-expression, we’re passionate about our purpose and our people. Trusted by consumers around the world, our Claire’s and Icing brands deliver immersive experiences through more than 2,600 company-operated Claire’s and Icing stores in North America and Europe, more than 275 Claire’s franchise stores primarily in the Middle East and South Africa, and over 13,000 concessions globally across 30 retail partners. Behind each consumer experience, is a team of truly inspirational people who show up as they are and encourage others to do the same every day. Supporting our team members as they grow, change and reinvent themselves is how we get stronger and more innovative as an organization, creating an inclusive and diverse culture that inspires us all to dream and achieve.