FAQs
What is the role of a 3rd Keyholder at Claire's?
As a 3rd Keyholder at Claire's, you will support the Store Manager and Assistant Store Manager in achieving retail store targets, drive sales, open and close the store in the absence of other management, deliver excellent customer service, assist with store operations and visual merchandising, and perform ear piercing after receiving training.
What qualifications are required for this position?
The position requires some high school education, a minimum of 1 year retail experience, excellent communication and organizational skills, basic computer skills, and an understanding of customer service and mathematics.
Is prior experience in retail necessary?
Yes, a minimum of 1 year of retail experience is required for this role.
Will I receive training for ear piercing?
Yes, you will receive full training to perform ear piercing as part of your responsibilities.
Are there physical requirements for this job?
Yes, you should be able to stand during scheduled shifts, maneuver up to 25 lbs regularly and up to 75 lbs occasionally, and perform tasks such as bending, stooping, and climbing ladders while assisting customers and placing merchandise.
Does Claire's promote diversity and inclusion in its hiring practices?
Yes, Claire's is committed to diversity, equity, and inclusion and encourages applications from underrepresented groups, including those with disabilities.
What kind of products does Claire's specialize in?
Claire's specializes in fashionable jewelry, accessories, and cosmetics products, catering to a core customer range that includes children and young women.
Are there opportunities for career development at Claire's?
Yes, Claire's encourages and supports employee development by providing the skills needed for growth within the company for committed and ambitious team members.
How important is customer service in this role?
Customer service is highly important in this role; you'll be responsible for delivering excellent service and ensuring customers have a fun and enjoyable shopping experience.
What are the store's core customer demographics?
Claire's core customers range from children to young women, and the store caters to various moods and styles, including feminine and pretty, unique, and the latest trends.