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Key Holder



6d ago

  • Job
    Junior & Mid Level
  • Hospitality & Retail
  • Calgary
  • Quick Apply

AI generated summary

  • You must have some high school, 1 year retail experience, communication/organizational skills, basic computer knowledge, and ability to lift/move up to 75 lbs. Understanding math, customer service, and POS operation is essential. Stand and assist customers efficiently.
  • You will support store managers, drive sales, provide top-notch customer service, maintain store appearance, assist with deliveries and merchandising, and ensure a safe shopping environment for Claire's customers.


  • About You:
  • Some high school required
  • Minimum 1 year retail experience
  • Excellent verbal/written communication and organizational skills
  • Basic computer skills
  • Understands the importance of Customer Service
  • Sound understanding of mathematics and strong reading comprehension skills
  • Ability to stand during scheduled shifts
  • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
  • Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
  • Ability to operate POS system


  • As a 3rd Keyholder at Claire's, you will be responsible for:
  • Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales
  • In the absence of any other management they may open and close the store and are responsible at that point for ensuring that the store trades safely and legally
  • Delivering sales through friendly and efficient customer service
  • Ensuring our customers have a fun and enjoyable shopping experience
  • Demonstrating Claire’s products
  • Assisting customers with their queries using your product knowledge
  • Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
  • Ear piercing (you will receive full training)
  • Ensuring the store looks presentable and inviting to our customers


What are the key responsibilities of a Key Holder at Claire's?

The key responsibilities of a Key Holder at Claire's include supporting Store Manager and Assistant Store Manager, driving sales, delivering exceptional customer service, assisting with store operations such as stock management and merchandising, and ensuring the store is safe and legally compliant.

What are the qualifications required to become a Key Holder at Claire's?

To become a Key Holder at Claire's, candidates should have at least some high school education, a minimum of 1 year retail experience, excellent communication skills, basic computer skills, understanding of customer service, and the ability to stand and lift objects during scheduled shifts.

What is the work environment like at Claire's?

Claire's is a fun and vibrant place to work, with a focus on fashionable jewelry, accessories, and cosmetics. The store caters to a diverse range of customers, from children to young women, offering various styles and trends. The company also supports employee development and growth opportunities.

Retail & Consumer Goods

Mission & Purpose

For more than 60 years, Claire’s has opened the door to self-discovery for people of all ages. We’re dedicated to encouraging this through each experience and product discovery. As a global brand powerhouse for self-expression, we’re passionate about our purpose and our people. Trusted by consumers around the world, our Claire’s and Icing brands deliver immersive experiences through more than 2,600 company-operated Claire’s and Icing stores in North America and Europe, more than 275 Claire’s franchise stores primarily in the Middle East and South Africa, and over 13,000 concessions globally across 30 retail partners. Behind each consumer experience, is a team of truly inspirational people who show up as they are and encourage others to do the same every day. Supporting our team members as they grow, change and reinvent themselves is how we get stronger and more innovative as an organization, creating an inclusive and diverse culture that inspires us all to dream and achieve.