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Key Holder

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Claire's

Jul 11

Applications are closed

  • Job
    Part-time
    Junior Level
  • Hospitality & Retail
  • Victoria

Requirements

  • Some high school required
  • Minimum 1 year retail experience
  • Excellent verbal/written communication and organizational skills
  • Basic computer skills
  • Understands the importance of Customer Service
  • Sound understanding of mathematics and strong reading comprehension skills
  • Ability to stand during scheduled shifts
  • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
  • Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
  • Ability to operate POS system

Responsibilities

  • Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales
  • In the absence of any other management they may open and close the store and are responsible at that point for ensuring that the store trades safely and legally
  • Delivering sales through friendly and efficient customer service
  • Ensuring our customers have a fun and enjoyable shopping experience
  • Demonstrating Claire’s products
  • Assisting customers with their queries using your product knowledge
  • Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
  • Ear piercing (you will receive full training)
  • Ensuring the store looks presentable and inviting to our customers

FAQs

What are the primary responsibilities of a Key Holder at Claire's?

As a Key Holder at Claire's, your primary responsibilities include supporting the Store Manager and Assistant Store Manager in achieving retail store targets, opening and closing the store in their absence, delivering friendly and efficient customer service, assisting customers with queries, managing store deliveries and visual merchandising, and ensuring the store remains presentable and inviting.

Do I need prior experience to apply for the Key Holder position?

Yes, a minimum of 1 year of retail experience is required for the Key Holder position at Claire's.

Is training provided for specific tasks such as ear piercing?

Yes, Claire's provides full training for ear piercing, which is part of the Key Holder's responsibilities.

What essential skills are needed for a Key Holder at Claire's?

Essential skills for the Key Holder position include excellent verbal and written communication, organizational skills, basic computer skills, sound understanding of customer service, mathematics, strong reading comprehension, and the ability to operate a POS system.

What is the work environment like at Claire's?

Claire's offers a fun and engaging work environment where store members are encouraged to wear the products, and there is a strong emphasis on teamwork and personal development.

What does the physical aspect of the Key Holder job entail?

The physical aspects of the Key Holder position include the ability to stand during scheduled shifts, maneuver up to 25 lbs regularly and up to 75 lbs occasionally, and perform tasks such as bending, stooping, extended reaching, and climbing ladders or step stools while assisting customers and arranging merchandise.

Who are the typical customers at Claire's?

The core customers at Claire's range from children to young women, accommodating various moods, attitudes, and styles, including feminine, unique, and trendy fashion.

Can I pursue career development opportunities at Claire's?

Yes, Claire's encourages and supports your development. If you are committed, ambitious, and willing to learn, they will provide you with the skills you need to grow within the company.

Claire's

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

For more than 60 years, Claire’s has opened the door to self-discovery for people of all ages. We’re dedicated to encouraging this through each experience and product discovery. As a global brand powerhouse for self-expression, we’re passionate about our purpose and our people. Trusted by consumers around the world, our Claire’s and Icing brands deliver immersive experiences through more than 2,600 company-operated Claire’s and Icing stores in North America and Europe, more than 275 Claire’s franchise stores primarily in the Middle East and South Africa, and over 13,000 concessions globally across 30 retail partners. Behind each consumer experience, is a team of truly inspirational people who show up as they are and encourage others to do the same every day. Supporting our team members as they grow, change and reinvent themselves is how we get stronger and more innovative as an organization, creating an inclusive and diverse culture that inspires us all to dream and achieve.