Kiehl's Assistant Store Manager, Boutique Edinburgh (40 hours)

L'Oréal

Oct 26

Applications are closed

Job
Full-time
Entry, Junior, Mid & Senior Level
Customer Relations
Sales & Business Development
Edinburgh

Requirements

You will be passionate about Skincare and delivering exceptional service, even if you don’t have experience within the skincare industry.
If you have managed teams previously in other sectors such as hospitality, we will give you all the tools you need to kickstart your journey with Kiehl’s!
You are a real people person and love meeting new people and taking them on a personal journey to make them feel amazing.
You will lead by example to your team, demonstrating a spirit for adventure and passion for developing personal and genuine connections to build trust and loyalty.
You will work with the Store Manager to create solutions for short and long term business based goals to achieve results.
Coaching your team to confidently conduct skin consultations, demonstrating empathy whilst sharing skincare expertise.
You will embed your teams in the Kiehl’s heritage and story, taking them on a journey to create fulfilling, memorable customer experiences.
You will have the ability to inspire, develop and coach your teams to succeed, consistently managing their performance and delivering feedback.
Delivering our values, you are a dynamic, people loving leader, passionate for all things beauty and developing teams to create a positive in store culture.
You will demonstrate excellent business acumen whilst being accountable for product inventory management.
Ensuring we can drive our most loved products, for our clients to create a bespoke skincare routine.
You will be part of our ‘Kiehl’s Gives’ Mission supporting our chosen local and global partners to support local charities and citizens to focus on 3 key topics (The environment, children’s well-being, and LGBTQ+ causes).
Your induction will consist of regular training with our Education Team, Area Manager, Education Mentor and Peers.
You will be set up for success with a Kiehl’s Education Learning Journal with access to modules across Retail Skills and Skin Care.
Following this a full training induction will also be held in our beautiful head office in Hammersmith, London to support your success.
Once passing your training, you will receive your ‘Kiehl’s Wings Pin’ to wear with pride on your lab coat!
You will attend quarterly team trainings where you will have an intro to all new launches, skin application techniques and get to play with all our new products!
The future is yours!
We have many development programs on offer with Kiehl’s, we will support your progression if you are interested in progressing into a management role, you will be taken through leadership modules to get you ready for this next step in your career!

Responsibilities

Your mission will be to inspire and coach your team of Skin Pro’s and Team Leaders to create memorable and genuine face to face in store experiences, developing personal connections with customers to build trust and loyalty.
You will work with the Store Manager to create solutions for short and long term business based goals to achieve results.
Coaching your team to confidently conduct skin consultations, demonstrating empathy whilst sharing skincare expertise.
You will embed your teams in the Kiehl’s heritage and story, taking them on a journey to create fulfilling, memorable customer experiences.
You will have the ability to inspire, develop and coach your teams to succeed, consistently managing their performance and delivering feedback.
Delivering our values, you are a dynamic, people loving leader, passionate for all things beauty and developing teams to create a positive in store culture.
You will demonstrate excellent business acumen whilst being accountable for product inventory management.
Ensuring we can drive our most loved products, for our clients to create a bespoke skincare routine.
You will be part of our ‘Kiehl’s Gives’ Mission supporting our chosen local and global partners to support local charities and citizens to focus on 3 key topics (The environment, children’s well-being, and LGBTQ+ causes).

FAQs

What are the working hours for the Kiehl's Assistant Store Manager position?

The working hours for the Kiehl's Assistant Store Manager position are 40 hours per week.

What qualifications or experience do I need to apply for this role?

You should be passionate about skincare and exceptional customer service. Previous management experience in other sectors, such as hospitality, is welcomed, even if you don’t have prior experience in the skincare industry.

What are my responsibilities as an Assistant Store Manager?

You will inspire and coach your team, create memorable customer experiences, manage product inventory, and contribute to business goals while ensuring a positive in-store culture.

Will I receive training if I am hired?

Yes, your induction will include regular training with our Education Team, as well as a full training induction at our head office in Hammersmith, London.

What benefits do Kiehl's employees receive?

Employees enjoy a competitive salary and commission scheme, access to staff shop products, free product allowances twice a year, 30 days of holiday, discounted dental insurance, and additional support for mental health and financial advice.

Does Kiehl's support any charitable missions?

Yes, Kiehl's is involved in the ‘Kiehl’s Gives’ Mission, supporting local charities and focusing on key topics such as the environment, children’s well-being, and LGBTQ+ causes.

Is there room for career progression within Kiehl's?

Yes, Kiehl's offers various development programs and leadership modules to support your progression into management roles.

What is the company culture like at Kiehl’s?

Kiehl's prides itself on creating a diverse, equitable, and inclusive environment where contributions are valued and different backgrounds and perspectives are welcomed.

Can I apply for multiple jobs at Kiehl's?

Yes, you can apply to up to three jobs within a rolling 30-day window.

Can I withdraw my application after submitting?

No, once you have applied, you cannot withdraw your application. Please ensure you choose a job that aligns with your career goals.

L'Oréal

Retail & Consumer Goods

Industry

10,001+

Employees

1909

Founded Year

Mission & Purpose

L'Oréal is a multinational beauty and cosmetics company that operates in various segments of the beauty industry, including skincare, haircare, makeup, and fragrance. They offer a wide range of beauty products and solutions through their diverse portfolio of brands. L'Oréal's ultimate mission is to provide innovative and superior beauty products that cater to the diverse needs and desires of individuals worldwide. Their purpose is to enhance people's lives through beauty, empowering individuals to express themselves, boost their confidence, and embrace their unique identities. L'Oréal aims to combine science, research, and creativity to deliver high-quality and sustainable beauty solutions that promote inclusivity, diversity, and self-expression. By continuously innovating and staying at the forefront of the industry, L'Oréal strives to shape the future of beauty and contribute to the well-being and self-esteem of consumers globally.