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Job

Kiehl's Skin Pro Leeds Boutique (16 Hours)

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L'Oréal

1mo ago

💼 Graduate Job

Leeds

⌛ Closed
Applications are closed

Graduate Job

Hospitality & RetailLeeds

Description

  • Kiehl’s was established in 1851 as an apothecary in the East village of New York. We are customer focused, rich with skincare expertise that is rooted in our pharmaceutical heritage and combine the best of nature and science to achieve healthier younger looking skin. Personalised consultations and expert skincare knowledge, ensuring we offer a bespoke routine of our beloved formulas. Our team at Kiehl’s embody our distinguishing values bringing our heritage and ethos to life in store with their customers. 

Requirements

  • Are you passionate about people and skincare? Do you love connecting with your clients and helping them achieve their skincare goals? We are looking for you!
  • Support And Development:
  • Your induction will consist of regular training with our incredible Education Team, Area Manager, Education Mentor and Peers. You will be set up for success with a Kiehl’s Education Learning Journal with access to modules across Retail Skills and Skin Care. Following this a full training induction will also be held in our beautiful head office in Hammersmith, London to support your success.
  • Once passing your training, you will receive your ‘Kiehl’s Wings Pin’ to wear with pride on your lab coat!
  • You will attend quarterly team trainings where you will have an intro to all new launches, skin application techniques and get to play with all our new products!

Area of Responsibilities

Hospitality & Retail

Responsibilities

  • You will be passionate about Skincare and delivering exceptional service, even if you don’t have experience within the skincare industry, we will give you the tools you need to be successful within your role at Kiehl’s!
  • You are a real people person and love meeting new people and taking them on a personal journey to make them feel amazing. Our teams demonstrate a spirit for adventure and passion for developing personal and genuine connections to build trust and loyalty.
  • Meeting and greeting prospective customers in store to have skin consultations, demonstrating empathy and sharing expertise and product knowledge, that could ultimately change their lives.
  • You will proactively approach customers in a warm and friendly manner to provide exceptional customer experience. Sharing your knowledge of our fine skincare formulations and latest innovations with individuals, educating customers to focus on wellbeing and nurturing their skin.
  • You will build loyalty with your customers, as this is a key part of our business. Some of your day to day responsibilities will include contacting your most recent customers to find out how their new skincare routine is going and invite them back into the boutique to sample new products!
  • You will possess an entrepreneurial spirit and want to contribute to your wider team and business through offering ideas to help strengthen the team and the business itself.
  • You will be part of our ‘Kiehl’s Gives’ Mission supporting our chosen local and global partners to support local charities and citizens to focus on 3 key topics (The environment, children’s well-being, and LGBTQ+ causes).

Details

Work type

Part time

Work mode

office

Location

Leeds