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Kiehl's Skin Pro Nottingham Boutique (24 Hours)

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L'Oréal

11d ago

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Nottingham

AI generated summary

  • You must be passionate about skincare and delivering exceptional service, able to connect with people and take them on a journey to make them feel amazing. Build trust and loyalty through genuine connections.
  • You will greet customers, provide skin consultations, and educate them on skincare products. Build loyalty by following up with customers and contributing ideas for team and business growth. Support local and global charities through Kiehl’s Gives Mission.

Requirements

  • You will be passionate about Skincare and delivering exceptional service, even if you don’t have experience within the skincare industry, we will give you the tools you need to be successful within your role at Kiehl’s!
  • You are a real people person and love meeting new people and taking them on a personal journey to make them feel amazing. Our teams demonstrate a spirit for adventure and passion for developing personal and genuine connections to build trust and loyalty.

Responsibilities

  • Meeting and greeting prospective customers in store to have skin consultations, demonstrating empathy and sharing expertise and product knowledge, that could ultimately change their lives.
  • You will proactively approach customers in a warm and friendly manner to provide exceptional customer experience. Sharing your knowledge of our fine skincare formulations and latest innovations with individuals, educating customers to focus on wellbeing and nurturing their skin.
  • You will build loyalty with your customers, as this is a key part of our business. Some of your day to day responsibilities will include contacting your most recent customers to find out how their new skincare routine is going and invite them back into the boutique to sample new products!
  • You will possess an entrepreneurial spirit and want to contribute to your wider team and business through offering ideas to help strengthen the team and the business itself.
  • You will be part of our ‘Kiehl’s Gives’ Mission supporting our chosen local and global partners to support local charities and citizens to focus on 3 key topics (The environment, children’s well-being, and LGBTQ+ causes).

FAQs

What is the main focus of the Kiehl's Skin Pro Nottingham Boutique job?

The main focus of the Kiehl's Skin Pro Nottingham Boutique job is to provide exceptional customer service, personalized skin consultations, and expert skincare knowledge to help customers achieve their skincare goals.

What kind of training and development opportunities are available for employees in this role?

Employees in this role will receive regular training with the Education Team, Area Manager, and Education Mentor. They will have access to training modules covering retail skills and skincare. Employees will also have the opportunity to attend quarterly team trainings, receive a Kiehl's Wings Pin upon completion of training, and have the option to progress into a management role with leadership modules provided.

What benefits and rewards are offered for employees in this role?

Employees in this role will receive a competitive salary and commission scheme, access to 35 brands worth of products in the L'Oréal Staff Shop, free product allowances twice a year, 30 days holiday (including bank holidays), discounted dental insurance, employee referral bonuses, mental health and financial advice support, and the opportunity to be part of L'Oréal's sustainability journey.

Retail & Consumer Goods
Industry
10,001+
Employees
1909
Founded Year

Mission & Purpose

L'Oréal is a multinational beauty and cosmetics company that operates in various segments of the beauty industry, including skincare, haircare, makeup, and fragrance. They offer a wide range of beauty products and solutions through their diverse portfolio of brands. L'Oréal's ultimate mission is to provide innovative and superior beauty products that cater to the diverse needs and desires of individuals worldwide. Their purpose is to enhance people's lives through beauty, empowering individuals to express themselves, boost their confidence, and embrace their unique identities. L'Oréal aims to combine science, research, and creativity to deliver high-quality and sustainable beauty solutions that promote inclusivity, diversity, and self-expression. By continuously innovating and staying at the forefront of the industry, L'Oréal strives to shape the future of beauty and contribute to the well-being and self-esteem of consumers globally.