FAQs
What is the job title for this position?
The job title is Kundenberater (Teilzeit / 30h, m/w/d) - München Theatinerstraße.
What is the primary responsibility of a Kundenberater at Rituals?
The primary responsibility is to provide professional and passionate customer service, build relationships with customers, and ensure unforgettable experiences throughout their visit to the store.
Are there any specific qualifications or experience required for this role?
Yes, candidates should have an affinity for the beauty and cosmetics industry, prior experience in customer service, sales, or a similar position in a service-oriented field, and excellent communication skills in German.
What kind of working hours can I expect?
The position is part-time, totaling 30 hours per week, with flexibility in scheduling, including the possibility of having up to two free Saturdays per month.
What benefits does Rituals offer to its employees?
Benefits include an unlimited employment contract, holiday and Christmas bonuses, a 30% employee discount, a supportive work atmosphere, various training opportunities, and a company pension scheme, among others.
Is there a focus on personal development and training for employees?
Yes, Rituals provides diverse training opportunities for both professional and personal development, aiming to help employees progress to roles such as experts or Assistant Store Managers.
How does Rituals promote a positive work culture?
Rituals emphasizes a culture of mutual respect, inclusion, and appreciation, ensuring that all employees feel engaged and valued within a vibrant working environment.
What type of employees does Rituals embrace?
Rituals celebrates wonderful individuals from diverse backgrounds, identities, and unique characteristics, fostering a safe and inclusive workplace for everyone.
Is the position permanent?
Yes, the position offers an unlimited employment contract.
What are the expectations regarding sales performance?
The role involves revenue-oriented implementation of operational processes both on the sales floor and in the stockroom, with a focus on driving sales through effective product presentation and customer engagement.