L'Oréal Luxe Multibrand Retail Activation and Engagement Ambassador, Midlands (37.5 hours)

L'Oréal

Nov 11

Applications are closed

Job
Full-time
Mid & Senior Level
Customer Relations
Sales & Business Development
Birmingham

Requirements

Flexible approach to availability in line with the needs of the business, including weekends.
We would love your eventing magic to sometimes be spread across the UK, therefore we would need you to be comfortable with travelling and overnight stays.
Proven track record of delivering retail KPIs, driving retail, through eventing, providing exceptional customer service.
Understanding and comfortable using One Retail.

Responsibilities

You will be a genuine Brand Ambassador, following the Be Luxe selling steps, services, and retail excellence at all times.
You will be confident to drive retail through the execution of service and eventing. You will be responsible for growing our retail performance through achieving Be Luxe KPIs.
You will motivate your store teams, leading from the front and sharing your expertise and knowledge as well as driving their own retail achievements.
You will motivate teams outside of your stores through engaging content on internal Be Luxe platforms and RAE lead training sessions, in-store or virtually.
You will have the ability to build solid relationships with the in-store teams and influence key stakeholders across the business.
You will be organised by nature and be able to prioritise planning for eventing in stores, alongside the retail and education priorities. Ensuring you are maximising your time and having a positive impact in all stores.
You will be results orientated and will share detailed feedback including key learns and new initiatives on a regular basis.
You may be asked to represent Be Luxe at external events.

FAQs

What is the job title for this position?

The job title is L'Oréal Luxe Multibrand Retail Activation and Engagement Ambassador.

What are the working hours for this role?

The working hours are 37.5 hours per week.

What is the main mission of this role?

The main mission is to inspire retail teams through coaching and drive events to ensure the customer is the hero of the brand's story, while maximizing the skills and confidence of Beauty Advisors.

Is travel required for this position?

Yes, you may be required to travel and stay overnight across the UK as part of your eventing responsibilities.

What qualifications are necessary for this role?

A proven track record of delivering retail KPIs through eventing and customer service is necessary, along with an understanding of using One Retail.

What kind of training will be provided?

Induction and onboarding will be led by the National Education Manager, along with regular RAE team training sessions on new launches and application techniques.

Are there any specific availability requirements for this position?

Yes, a flexible approach to availability, including weekends, is required.

What kind of support is available for mental health?

Additional support on mental health is offered as part of the employee assistance programs.

What benefits are included with this job?

Benefits include a competitive salary, bonus incentives, access to 35 brands worth of products, 30 days holiday, discounted dental insurance, and more.

Can I apply for multiple positions at once?

Yes, you can apply to up to three jobs within a rolling 30-day window.

L'Oréal

Retail & Consumer Goods

Industry

10,001+

Employees

1909

Founded Year

Mission & Purpose

L'Oréal is a multinational beauty and cosmetics company that operates in various segments of the beauty industry, including skincare, haircare, makeup, and fragrance. They offer a wide range of beauty products and solutions through their diverse portfolio of brands. L'Oréal's ultimate mission is to provide innovative and superior beauty products that cater to the diverse needs and desires of individuals worldwide. Their purpose is to enhance people's lives through beauty, empowering individuals to express themselves, boost their confidence, and embrace their unique identities. L'Oréal aims to combine science, research, and creativity to deliver high-quality and sustainable beauty solutions that promote inclusivity, diversity, and self-expression. By continuously innovating and staying at the forefront of the industry, L'Oréal strives to shape the future of beauty and contribute to the well-being and self-esteem of consumers globally.