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L'Oréal Luxe Multibrand Team Manager, Boots London Colney (30 hours per week)



20d ago

  • Job
    Entry Level
  • Hospitality & Retail
  • London

AI generated summary

  • You must have strong business acumen, be self-driven, passionate about our brands, up-to-date on trends, great with people, and able to coach and develop a team to deliver exceptional service and exceed sales targets.
  • You will coach and develop your team to create memorable store experiences for customers, providing tailored recommendations and education on products to build trust and loyalty.


  • You will have a strong business acumen, including experience within sales analysis &inventory management.
  • You will be self -driven and can motivate yourself to deliver on individual sales targets, working with your Area Manager to set personal team targets and monitor each team members performance, to build on their capabilities.
  • You will ooze passion for our brands and delivering exceptional service, being a luxe role model, leading by example to your teams to deliver memorable experiences.
  • You love keeping up to date with the latest cosmetics and skincare trends and applications. Our teams are passionate for cross category selling across our iconic products, by sharing key benefits and features to our products.
  • You are a real people person and will develop and coach your team to deliver best practises to hosting new and existing customers in store, taking them on a personalised journey!
  • Deliver individual consultations, by demonstrating empathy with sharing tailored recommendations.


  • Coaching and developing your team to host your customers across our beauty play zones, you will immerse them in memorable and genuine face to face store experiences developing personal connections with your customers to build trust and loyalty. Being a personal shopper for your customers allows you to identify and understand needs, providing tailored recommendations and education on products. You will make it your own but makeit all about them.


What are the key responsibilities of a L'Oréal Luxe Multibrand Team Manager at Boots London Colney?

The key responsibilities include coaching and developing your team, hosting customers in the beauty play zones, providing personalized recommendations and education on products, monitoring individual and team sales targets, and delivering exceptional service to build trust and loyalty.

What kind of support and development opportunities are available for a L'Oréal Luxe Multibrand Team Manager?

Support and development opportunities include regular training with your Area Manager, Education Mentor, and Peers, induction modules on Retail Skills, Skin Care, Make-Up, Fragrance, and Business/Operations Management, quarterly team trainings on new launches and application techniques, E-Learning modules for self-development, and progression opportunities within the company.

What benefits and rewards can a L'Oréal Luxe Multibrand Team Manager expect?

Benefits and rewards include competitive salary and commission scheme, access to 35 brands worth of products in the L'Oréal Staff Shop, 30 days holiday (inclusive of BH's), discounted dental insurance, employee referral bonuses, support on mental health and financial advice, and opportunities to be part of L'Oréal's sustainability journey.

Retail & Consumer Goods
Founded Year

Mission & Purpose

L'Oréal is a multinational beauty and cosmetics company that operates in various segments of the beauty industry, including skincare, haircare, makeup, and fragrance. They offer a wide range of beauty products and solutions through their diverse portfolio of brands. L'Oréal's ultimate mission is to provide innovative and superior beauty products that cater to the diverse needs and desires of individuals worldwide. Their purpose is to enhance people's lives through beauty, empowering individuals to express themselves, boost their confidence, and embrace their unique identities. L'Oréal aims to combine science, research, and creativity to deliver high-quality and sustainable beauty solutions that promote inclusivity, diversity, and self-expression. By continuously innovating and staying at the forefront of the industry, L'Oréal strives to shape the future of beauty and contribute to the well-being and self-esteem of consumers globally.