Lab Instrument Services Administrator

Amentum

12d ago

Job
Full-time
Mid Level
Facilities Management
Seattle

AI generated summary

You must have a high school diploma, 3 years in business support, pass medical evaluations, lift 50 lbs, and have strong computer skills. Experience in regulated environments and CMMS is preferred.
You will coordinate lab equipment repairs, manage vendor relationships, maintain documentation, track work orders, ensure compliance, and support safety programs while prioritizing customer needs.

Requirements

High school diploma or demonstrated equivalent.
Three years of experience in business administration, operations support, or a related business support role in a facility management, maintenance planning, engineering, or construction environment.
Ability to pass a medical evaluation for respirator use and be able to successfully complete a fit test for several types of respirators.
Ability to obtain a security access badge at our client’s location.
Ability to read and understand information contained in a variety of documents or displayed on a computer screen. Demonstrated fluency in computer use including the full Microsoft product line.
Ability to obtain an appropriate driver's license issued by the State Department of Motor Vehicles, as requested.
Must be able to obtain and maintain facility credentials/authorization. Note: US Citizenship or Permanent Residency is required for facility credentials/authorization at this work location.
This position does not include sponsorship for United States work authorization.
Some physical/special requirements include:
Regularly lift to 50 lbs
Regularly climb ladders, steps, and scaffolding
Repetitive motions: bend, stoop, squat, kneel, stretch, reach, wrist movement
Walk extensively throughout the plant during shift
Work at an accelerated pace in emergency conditions
Ability to differentiate colors pertaining to wire color-coding
Wear steel toe safety shoes, safety glasses, gloves, hard hats, and other Personal Protective Equipment as needed.
Cope with demands (stressors) that are associated with the job and/or the work environment.
Technical degree preferred.
Experience working in a GMP or similar regulated environment such as hospitals, biomedical or pharmaceutical campuses
Experience using a Computerized Maintenance Management System (CMMS); EAMS experience is a plus.
Experience interpreting a variety of instructions furnished in written, oral, diagram, or schedule form.
Excellent verbal and written communication skills.

Responsibilities

Serve as a direct liaison between the scientific community, vendors, and the administration, leveraging demonstrated interpersonal skills to implement creative, inclusive, and cost-effective solutions to repair and maintain lab equipment and other scientific support devices.
Coordinate planning and scheduling repairs for instrumentation between contracted maintenance teams. This position works with research scientists, vendors, environmental health & safety professionals, and facilities solutions partners to provide work planning and scheduling within a multifunctional maintenance team.
Maintain professional and customer-oriented relationships with team members, internal and external customers and service providers, and building occupants.
Provide logistical coordination with other facility partners, such as inventory control, purchasing, customers, security, and engineering.
Partner with business customers to reconcile vendor conflicts, coordinating corrective actions until resolution is complete.
Maintain proficiency in CMMS work order system to update equipment history and access material inventory management system.
Schedule work with Research and Service departments, print appropriate work orders when scheduled, track and report on the completion of work.
Estimate work order completion times and compare to actual performance.
Verify training compliance for offsite vendors within various learning management systems.
Work with contracted vendors to ensure proper standard operating procedures (SOP) are utilized for regulated maintenance.
Review regulated documentation and close out associated work orders in management system.
Prepare regulated documentation for submission to global document management system (GDMS) and deliver to storage area.
Initiate QTS action for non-compliant asset activities and document/communicate out of service within asset tracking systems.
Open, track and verify Add, Change, Delete (ACD) forms and workflows.
Comply with all company policies and procedures and adhere to company standards.
Perform other job-related duties and special projects as requested.
Supports safety program as necessary.
Other duties as assigned by Manager or Supervisor.
Work in a team environment with a one team mentality; be friendly, respectful, empathetic, and professional to teammates and clients.
Value and respect employee authenticity and demonstrate cultural awareness to create a memorable experience and a respectful workplace.
Balance workload and multiple tasks while focusing on attention to detail and prioritizing assignments.
Take initiative to resolve issues that arise and solve problems independently; shift priorities as needed or requested by management and remain flexible.
Other duties as assigned by management.
Knowledge of Microsoft Windows, Word, Excel, Outlook and SharePoint.
Ability to communicate clearly via phone.
Ability to work closely with customer during site emergencies.
Excellent oral and written communications.
Excellent interpersonal skills, i.e., listening to customer needs, articulating path forward and giving solutions that provide value to the customer, etc.
Accurately document electronic and paper cataloging system to provide information to customer or regulatory personnel.
Strive for quick complaint resolution; to resolve problems on the first call and avoid escalation of issues through operational knowledge.

FAQs

What is the work schedule for the Lab Instrument Services Administrator position?

The work schedule for this role is Monday-Friday, 7:00 am to 3:30 pm, but various hours may be required based on business demand.

What is the hourly pay range for this position?

The hiring hourly range for this position is $28 - $30, depending on education, experience, knowledge, skills, and abilities of the applicant.

Are there any physical requirements for the job?

Yes, some physical requirements include regularly lifting up to 50 lbs, climbing ladders, performing repetitive motions, walking extensively throughout the plant, and wearing Personal Protective Equipment as needed.

What qualifications are required for the Lab Instrument Services Administrator role?

A high school diploma or demonstrated equivalent, along with three years of experience in business administration, operations support, or a related role in a facility management or maintenance environment, are required.

Is a technical degree preferred for this position?

Yes, a technical degree is preferred for the Lab Instrument Services Administrator position.

Will the position involve working with external vendors?

Yes, the role will involve serving as a liaison between the scientific community, vendors, and administration, coordinating repairs, and resolving vendor conflicts.

What software skills are necessary for the job?

Proficiency in Microsoft Windows, Word, Excel, Outlook, and SharePoint is necessary, along with the ability to maintain a CMMS work order system.

Do I need to be a US citizen to apply for this position?

Yes, US Citizenship or Permanent Residency is required for facility credentials/authorization at this work location.

What should I do if I have trouble adapting to a fast-paced work environment?

The role requires the ability to cope with demands and work at an accelerated pace, especially in emergency conditions, so adaptability is important.

Is there an opportunity for career advancement in this role?

While it is not specified in the job description, positions within Amentum may provide opportunities for professional development and career advancement within the company.

Amentum

A Premier Leader in Global Engineering, Project Management, and Solutions Integration.

Manufacturing & Electronics

Industry

10,001+

Employees

Mission & Purpose

Amentum is a leader in global engineering, project management and solutions integration, trusted to modernize the most critical missions anywhere in the world today and in the future. We’re uniquely positioned to deliver solutions faster and solve what’s coming next. We’ve earned our customers’ confidence to rely on us to successfully manage and execute the most complex programs of scale and provide them with solutions they need for an unpredictable world. Visit us at amentum.com to explore how we deliver excellence for our customers’ most vital missions.