Laboratory Assistant, Full Time Day, Lithonia Medical Office

Kaiser Permanente

13d ago

Job
Full-time
Junior Level
Healthcare

AI generated summary

You must have a HS diploma/GED, 1 year phlebotomy experience, BLS certification, good customer service, punctuality, and attendance history. Completion of a phlebotomy training program is preferred.
You will collect specimens, provide exceptional customer service, process time-sensitive samples, maintain cleanliness, and stay informed on policies while ensuring compliance with HIPAA and quality standards.

Requirements

Experience
One (1) year of phlebotomy experience with children and adults.
Education
High School diploma or GED.
License, Certification, Registration
Basic Life Support from American Heart Association
Preferred Qualifications
Completion of a phlebotomy training program
Must demonstrate good customer service skills
Must be able to work independently
Must have a history of punctuality
Must have a history of good attendance

Responsibilities

Collect laboratory specimens: Perform venipuncture proficiently on all age groups. Escort members for urine specimen collection to the rest room and explain collection procedure. Follow department policies/procedures for specimen collection, including Standard Precautions. Maintain a professional demeanor/appearance per regional policy while collecting specimens. Research and collect appropriate specimen for the test requested. Address members properly, collecting specimens efficiently with compassion. Clearly explain, ensure understanding of collection/storage instructions for patients with take home tests. Promptly respond to requests for venipunctures to be performed in areas outside of the lab. Be familiar with emergency codes and be able to execute appropriate emergency procedures. Protect PHI per HIPAA, including shred or properly dispose of all unused labels. Keep work area/ phlebotomy room clean/stocked with in date supplies, stations wiped/sanitized in between patients, and complete checklist.
Deliver great customer service: Show care and respect for members at all times, resolving issues or finding someone who can. Establish and maintain effective relationships with internal and external customers. Prioritize work to meet member/customer needs: e.g., update members of any delays or extended wait times and verify check-in /walk-in for labs. Consistently displays good communication skills. Greet members promptly using good customer service skills (make eye contact, smile). Exhibit competency in Cerner, the laboratory information system. Exhibit competency in HealthConnect/EPIC. Maintain a professional demeanor/appearance per regional policy at all times. Use good telephone etiquette (give name, location). No eating, drinking, chewing gum, no cell phone usage in patient care and testing areas, or applying makeup. Process all orders accurately. Monitor the waiting area for members waiting, using the Caution List. Protect PHI per HIPAA. Keep lab area neat, clean and stocked with in date supplies & patient instructions.
Process specimens: Process STATS, coagulation, and other time sensitive specimens immediately. Notify the technologist when stats are brought into the technical area. Follow through with add-on requests. Follow department policies/procedures for processing specimens. Monitor pending functions/list daily to ensure all collected specimens have been processed. Keep accessioning work area clean/stocked with in date necessary and appropriate supplies, complete checklist.
Be informed/provide information: Complete all mandatory training, policy/procedure review and competency requirements. Assist with preparation of facility lab, participate in internal DHR inspections, being prepared to answer inspectors questions. Attend department and facility meetings as well as applicable in-service education programs. Responsible for reading and complying with information communicated in weekly laboratory newsletters and Cerner pop-ups. Document quality issues and communicate to supervisor.

FAQs

What is the job title for this position?

The job title is Laboratory Assistant, Full Time Day, at the Lithonia Medical Office.

What are the primary responsibilities of a Laboratory Assistant?

The primary responsibilities include collecting and processing laboratory specimens, delivering great customer service, processing specimens in a timely manner, and providing information related to lab operations.

What is the required experience for this position?

One year of phlebotomy experience with children and adults is required.

What educational qualifications are necessary to apply for this role?

A high school diploma or GED is required.

Is a certification required for this position?

Yes, a Basic Life Support certification from the American Heart Association is required.

Are there any preferred qualifications for this position?

Preferred qualifications include completion of a phlebotomy training program, good customer service skills, ability to work independently, a history of punctuality, and a history of good attendance.

What are the working hours for this position?

The working hours are from 9:30 AM to 6:30 PM, Monday through Friday.

What is the work status for this job?

This is a full-time position, with 40 hours per week.

Is there a specific work environment or location for this job?

Yes, the position is located at the Panola Medical Offices in Lithonia, Georgia.

Does Kaiser Permanente provide equal employment opportunities?

Yes, Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce.

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Science & Healthcare

Industry

10,001+

Employees

1945

Founded Year

Mission & Purpose

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