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Lead HR Technology Analyst

  • Job
    Full-time
    Senior Level
  • IT & Cybersecurity
    People, HR & Administration
  • Milwaukee
    Remote

AI generated summary

  • You need a degree in business/HR, ServiceNow and Workday experience, strong analytical skills, customer focus, project involvement, and the ability to communicate effectively at all levels.
  • You will configure Workday & ServiceNow, lead design and implementation projects, create reports, support testing, ensure data integrity, fix data loads, and manage bi-yearly upgrades.

Requirements

  • Degree in business or management information systems, HR (CIPD) or equivalent combination of education and experience.
  • Experience with case Management, specifically ServiceNow.
  • Experience of Human Capital Management systems, ideally Workday.
  • Strong analytical skills, with ability to prioritise and find solutions in a timely manner.
  • Self-motivated and self-organized working style with ability to work effectively on diverse project teams.
  • Customer service focus and flexibility in supporting business unit needs.
  • Demonstrated competence in presenting concepts clearly and accurately with strong written and verbal interpersonal skills. Able to positively represent Johnson Controls and communicate with others at varying managerial and technical levels.
  • Commitment to quality and continuous improvement.
  • History of significant customer satisfaction, building rapport, and influencing decisions working in a consultative role with customers.
  • We'd ideally love you to have experience as a contributing team member within HR Operational projects and new implementations including change request process life cycle (solutions, configuration, testing, communication, etc.) Overall understanding of HR data, HR processes, and the change/implementation life-cycle. Workday experience is highly desirable in particular with configuring recruit, benefits, payroll, compensation, time off, reporting and security.

Responsibilities

  • Configure changes in Workday & ServiceNow based on business requirements.
  • Project team member/lead for the design and implementation of new WD functionalities which includes: business process configuration, testing, interface and integration support, implementation through deployment, and post-production support.
  • Support processes within Workday.
  • Develop strong relationships with internal partners to gain an understanding of business requirements.
  • Create custom Workday reports as needed to meet business needs/objectives.
  • Plan, coordinate, and implement testing efforts for changes within Workday.
  • Support the design, development, and performance of Workday and related business data and processes. Focus on identifying trends, resolving root cause of problems, predicting future implications, and finding solutions to drive effective business decisions.
  • Conduct audits to ensure data integrity.
  • Assist in the fix of mass data loads in Workday (EIBs).
  • Proactively identify and assist in prioritizing opportunities to streamline business and/or system processes.
  • Lead bi-yearly Workday upgrades.

FAQs

What is the job title for this position?

The job title is Lead HR Technology Analyst.

Is this position remote?

Yes, this is a virtual/remote position for candidates residing within the United States, with a preference for Central and Eastern time zones.

What type of technology experience is required for this role?

Experience with Human Capital Management systems, ideally Workday, is required. Additionally, experience with case management, specifically ServiceNow, is necessary.

What are the primary responsibilities of the HR Technology Analyst?

The primary responsibilities include configuring changes in Workday and ServiceNow, supporting HR processes within Workday, developing relationships with internal partners, creating custom Workday reports, leading testing efforts, and conducting audits to ensure data integrity.

What qualifications are required for the Lead HR Technology Analyst?

A degree in business, management information systems, HR (CIPD), or an equivalent combination of education and experience is required.

What skills are considered essential for this role?

Strong analytical skills, self-motivation, customer service focus, excellent written and verbal communication skills, and a commitment to quality and continuous improvement are essential.

Is Workday experience a requirement for this position?

While Workday experience is highly desirable, especially in areas like recruitment, benefits, payroll, compensation, and reporting, it is not explicitly stated as a strict requirement.

What benefits are offered to employees?

Employees are offered a competitive salary and bonus plan, paid vacation/holidays/sick time, a comprehensive benefits package including 401K, medical, dental, and vision care, as well as on-the-job training opportunities.

What is the culture like at Johnson Controls?

The culture at Johnson Controls is open, collaborative, results-oriented, hardworking, and focused on fun. They value diversity and inclusion, encouraging diverse perspectives and crucial conversations.

What are the preferred skills for candidates applying for this role?

Preferred skills include experience in HR operational projects, understanding the change/implementation life-cycle, and specific Workday configuration experience in recruitment, benefits, payroll, compensation, and security.

Government
Industry
10,001+
Employees
1885
Founded Year

Mission & Purpose

At Johnson Controls (NYSE:JCI) we transform the environments where people live, work, learn and play. As the global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. With a history of more than 135 years of innovation, Johnson Controls delivers the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, manufacturing and beyond through its comprehensive digital offering OpenBlue. With a global team of 100,000 experts in more than 150 countries, Johnson Controls offers the world`s largest portfolio of building technology, software as well as service solutions with some of the most trusted names in the industry.