FAQs
What is the primary responsibility of a Lead Process Coach?
The primary responsibility of a Lead Process Coach is to maintain discipline and standardized processes in work areas, ensure production targets are met, and manage various operational aspects such as safety, quality, and cost.
What qualifications are required for this position?
A National Diploma or Degree in Mechanical, Electrical, or Industrial Engineering, or a Production/Operation Management Diploma is required.
How many years of experience are necessary for this role?
A minimum of 3-5 years of experience within the Automotive Industry is necessary for this role.
What are the key performance indicators (KPIs) the Lead Process Coach is expected to achieve?
The KPIs include Safety, Quality, Delivery, Cost, People, Maintenance, and Environment (SQDCPME) achievements.
Is leadership experience required for this role?
Yes, candidates must have a proven capability of leading a team in their current or previous roles.
What specific processes must the Lead Process Coach manage?
The Lead Process Coach must understand, implement, and manage Ford’s Production System (eFPS) and maintain the area’s Quality Operating System (QPIP).
Are there any safety regulations the Lead Process Coach must enforce?
Yes, the Lead Process Coach must enforce company safety regulations, departmental housekeeping, and environmental standards to maintain a healthy and safe work environment.
Will the Lead Process Coach participate in team meetings and audits?
Yes, the Lead Process Coach will participate in the PIC Room, Variability Reduction Team (VRT), Ford Customer Product Audit (FCPA), and Zone Control Center (ZCC) requirements.
What kind of environment does the Lead Process Coach need to create for employees?
The Lead Process Coach needs to create a conducive environment for continuous improvement and motivate employees.
Are there specific certifications related to quality that are relevant to this position?
Yes, familiarity with ISO 9000, ISO 14000, and TS 16949 procedures is relevant for maintaining quality standards in this position.