Lead Sales Associate Part Time- TOMMY HILFIGER

Tommy Hilfiger

12d ago

Job
Full-time
Junior & Mid Level
Sales & Business Development
Hospitality & Retail
Deer Park

AI generated summary

You must be flexible with hours, lift 40 lbs, communicate well, follow procedures, and assist in store tasks. Adapt to shifts, ensure product replenishment, and maintain store organization.
You will provide excellent customer service, maintain merchandise levels, ensure store appearance, assist with sales strategies, manage time, and uphold operational policies while fostering a positive environment.

Requirements

Must be flexible to work rotating hours, as assigned by management.
Able to lift a minimum of 40 pounds and able to stand for long periods of time.
Demonstrate effective written and verbal communication skills.
Adhere to Policies and Procedures.
Communicate concerns to management.
Maintain respect of peer group, staff and supervisor.
Execute Opening and Closing checklist duties as directed by store management to ensure store is always ready for business.
Observe sales floor and stockroom for loss prevention and advises management of any unusual internal or external activity.
Authorized to reconcile all media when requested: Count in register tills, count down register tills, safe cash fund secondary verification, audit registers between cashiers.
Represent the TH image through personal and professional appearance.
Create energy and excitement around shared goals and values and acts with integrity.
Change schedules, adapt to the needs of the position, undertaking night shifts, weekends and holidays.
Ensure consistent and accurate replenishment of product onto the sales floor.
Comply with visual presentation standards.
Execute markdowns and re-merchandise, as needed.
Maintain store organization fixtures/hardware/general cleanliness.
Assist in developing Sales Associates.

Responsibilities

Consistently provides TH Customer Service to company standard.
Keep merchandise filled to appropriate levels on sales floor.
Ensure the store is visually distinctive and appearance impeccably maintained.
Minimize shortages through proper loss prevention procedures.
Demonstrates awareness of store sales plans and results.
Demonstrates awareness of individual contribution to business results.
Follow all operational policies and procedures.
Manage time and prioritize tasks.
Demonstrate effective written and verbal communication skills.
Attends Take 5 meetings and participates in staff meetings, as required.
Generate maximum sales potential in accordance with the TH Customer Service standards.
Builds repeat customer base through excellent data capturing and service.
Maintains strong knowledge regarding product, promotions, and special events in order to communicate to customers for more effective selling.
Consistently foster a positive store experience by treating all customers and staff members in a fair and consistent manner.
Effectively maintains zone coverage; acknowledges every customer within the zone; treats customers with priority over assigned tasks.
Demonstrate effective written and verbal communication skills.
Manage time and prioritize tasks.
Represent the TH image through personal and professional appearance.
Demonstrate professional image and conduct.
Must be flexible to work rotating hours, as assigned by management.
Communicate concerns to management.
Assist in developing Sales Associates.
Maintain respect of peer group, staff and supervisor.
Create energy and excitement around shared goals and values and acts with integrity.
Support all company / management decisions.
Change schedules, adapt to the needs of the position, undertaking night shifts, weekends and holidays.
Adhere to Policies and Procedures.
Observe sales floor and stockroom for loss prevention and advises management of any unusual internal or external activity.
Execute Opening and Closing checklist duties as directed by store management to ensure store is always ready for business.
Operate all register transactions including that of management (refunds, exchanges, associate sales, post voids, store credits, sale sends, gift cards, cash pulls)
Authorized to reconcile all media when requested: Count in register tills, count down register tills, safe cash fund secondary verification, audit registers between cashiers.
Able to lift a minimum of 40 pounds and able to stand for long periods of time.
Ensure consistent and accurate replenishment of product onto the sales floor.
Comply with visual presentation standards.
Execute markdowns and re-merchandise, as needed.
Maintain store organization fixtures/hardware/general cleanliness.

FAQs

What is the pay range for the Lead Sales Associate position?

The pay range for the Lead Sales Associate position is $18.00 to $20.67 per hour.

What qualifications are required for this role?

While specific qualifications are not detailed, candidates should possess effective written and verbal communication skills, a professional appearance, and the ability to manage time and prioritize tasks.

What type of customer service is expected from the Lead Sales Associate?

The Lead Sales Associate is expected to consistently provide exemplary customer service according to Tommy Hilfiger standards, including building a repeat customer base and maintaining strong product knowledge for effective selling.

Are there opportunities for career growth within the company?

Yes, PVH offers career growth opportunities, empowering associates to design their future within the company.

What benefits are included for part-time employees?

Part-time employees may receive various benefits, including medical, dental, and vision insurance, 401(k) contributions, flexible work schedules, wellbeing support, and education assistance, depending on employment status and duration.

Will I need to work during weekends or holidays?

Yes, flexibility to work rotating hours, including nights, weekends, and holidays, is required by management.

What are the expectations regarding personal appearance?

Associates are expected to represent the Tommy Hilfiger image through professional appearance and conduct.

How should I communicate concerns to management?

You should communicate any concerns directly to management as they arise.

Is there assistance for continued education?

Yes, PVH provides support for continued education, including tuition reimbursement.

How does Tommy Hilfiger ensure a positive store experience for customers?

Tommy Hilfiger ensures a positive store experience by treating all customers and staff members fairly and consistently, generating maximum sales potential, and maintaining strong product knowledge.

Tommy Hilfiger

We are Dreamers. We are Doers. We are Make-it-Happeners.

Fashion & Arts

Industry

10,001+

Employees

1985

Founded Year

Mission & Purpose

TOMMY HILFIGER is one of the world’s leading designer lifestyle brands creating a platform that inspires the modern American spirit, while committing to wasting nothing and welcoming all. Founded in 1985, Tommy Hilfiger delivers premium styling, quality and value to consumers worldwide under the TOMMY HILFIGER and TOMMY JEANS brands, with a breadth of collections including HILFIGER COLLECTION, TOMMY HILFIGER TAILORED, men’s, women’s and kids’ sportswear, denim, accessories, and footwear. In addition, the brand is licensed for a range of products, including fragrances, eyewear, watches and home furnishings. Founder Tommy Hilfiger remains the company’s Principal Designer and provides leadership and direction for the design process. Tommy Hilfiger, which was acquired by PVH Corp. in 2010, is a global apparel and retail company with more than 16,000 associates worldwide. With the support of strong global consumer recognition, Tommy Hilfiger has built an extensive distribution network in over 100 countries and more than 2,000 retail stores throughout North America, Europe, Latin America and the Asia Pacific region. Global retail sales of the TOMMY HILFIGER brand were US $9.2 billion in 2019.