FAQs
What is the primary responsibility of the Learning and Development Manager at Four Seasons?
The primary responsibility of the Learning and Development Manager is to deliver workplace learning, manage service improvement programs, and ensure that all pre-opening training needs and milestones are met.
What kind of experience do I need to apply for this position?
You need a four-year college/university degree (or equivalent experience) and two to three years of managerial experience in a related position within Four Seasons or another luxury hospitality organization.
Where is the Learning and Development Manager position located?
The position is located at the Naples Beach Club, a Four Seasons Resort, in Naples, Florida.
What specific skills are required for this role?
Required skills include expert proficiency in Excel, strong organizational and interpersonal skills, experience in adult education, and understanding of People & Culture systems.
Will I have to travel for this position?
Yes, there may be occasional travel for trainings, events, and/or conferences.
What benefits are offered to employees in this role?
Benefits include a lucrative salary, a market-leading benefits package (including medical, dental, vision, and 401K), time off plans, complimentary hotel stays, and tuition reimbursement.
Are there flexible working hours during the pre-opening phase?
Yes, hours during the pre-opening phase must be flexible and scheduled days of work may vary based on the operational needs of the resort.
How does Four Seasons promote a positive work culture?
Four Seasons promotes a positive work culture by embracing diversity, providing well-being and mental health initiatives, and fostering a cohesive team environment.
What role does the Learning and Development Manager play in employee onboarding?
The Learning and Development Manager is responsible for managing and facilitating the onboarding process for new employees, ensuring they have the knowledge and skills to successfully complete their probationary period.
Is there a requirement for knowledge in budgeting and financial management for this role?
Yes, an understanding of basic budgeting, accounting, and financial management is required for the Learning and Development Manager position.