Four Seasons opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development., Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.

Travel & Leisure

Four Seasons Hotels and Resorts 

You need at least 1 year as an administrative assistant in hospitality, familiarity with Delphi/Meeting Broker/OPERA, and sales or event coordination experience is a plus.

You will generate reports, assist with tech issues, maintain system hygiene, support sales teams, manage group leads, and ensure compliance with company standards.

Customer Relations

People, HR & Administration

Atlanta

<div><p><b>About Four Seasons:
</b></p><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
<br>
<br>
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
</p><p></p><p><b>About the location:
</b></p>Modern luxury steeped in Southern Charm. Meet us in Atlanta, and we&rsquo;ll show you what it means to have fun, Southern-style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street and the sprawling green spaces of Piedmont Park. Enjoy breakfast at Park 75 before heading out to explore the city, or stay in for a healthy dose of self-care in our serene Spa. However you spend the day, make sure to end your night with dinner and drinks at Bar Margot.
<p></p><div><p>About Four Seasons:
</p></div><div><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>
</p></div><p></p><div><p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br>
</p></div><p></p><div><p>Our employees have a real passion for service and deep understanding of their craft to be able to connect with our guests to provide an incredible experience.
</p></div><div><p>We are passionate about perfecting the guest &amp; employee experience through living and working by the Golden Rule &quot;Do unto others as you would have them do unto you.&quot;<br>
</p></div><p></p><div><p>About the location:
</p></div><div><p>Meet us in Atlanta, and we&rsquo;ll show you what it means to have fun, Southern style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street, and the lush expanses of Piedmont Park. Indulge in French inspired luxury, where classic French flavors meet modern elegance of our Brasserie Margot, or treat yourself to some relaxation at our tranquil Spa. Come experience the fun and charm of Atlanta!
</p></div><p></p><p><b>About the role
</b></p><p>We are looking for an individual who can provide support to our sales department. You will be responsible in assisting Sales Managers in selling and promoting Four Seasons Atlanta. In this role, you will also support your supervisor in functions including, but not limited to typing, the preparation of proposals and contracts, site inspections, seamless data input, maintenance of databases, supply ordering and tracking, handling managers incoming and outgoing mail, answering phones and providing additional general office and hotel assistance when needed.
</p><p></p><p><b>What you will do
</b></p><div><ul><li><p>Run all required weekly/monthly reports (including, but not limited to; Sales Reports, availability reports, Accounts lists, etc. ).
</p></li></ul></div><div><ul><li><p>Assist with problem-solving technology issues for the office and contact off-site support if needed, work with the Corporate I . T . &ldquo;Help Desk&rdquo; team.
</p></li></ul></div><div><ul><li><p>Maintain Delphi System hygiene.
</p></li></ul></div><div><ul><li><p>Run all month end reports associated with Corporate Month End Packet and complete the month end spreadsheet.
</p></li></ul></div><div><ul><li><p>Write/run Delphi reports associated with Sales and Catering needs and/or mailings.
</p></li></ul></div><div><ul><li><p>Generate ad hoc sales reports from Salesforce and BI to support team sales strategy and business objectives .
</p></li></ul></div><div><ul><li><p>Provide sales support for Director of Sales and Sales Managers, primarily focused on group, meeting, corporate and production business.
</p></li></ul></div><div><ul><li><p>Facilitate incoming group leads, handle client requests and communicate customer needs.
</p></li></ul></div><div><ul><li><p>Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee.
</p></li></ul></div><div><ul><li><p>Comply with Four Seasons&rsquo; Work Rules and Standards of Conduct.
</p></li></ul></div><div><ul><li><p>Work harmoniously and professionally with co-workers and supervisors.<br>
</p></li></ul></div><p></p><p><b>What you bring
</b></p><div><ul><li><p>Minimum of 1 year experience as an administrative assistant in a hospitality-driven team environment.
</p></li></ul></div><div><ul><li><p>Knowledge of Delphi/Meeting Broker/OPERA systems is preferred.
</p></li></ul></div><div><ul><li><p>Sales and/or event coordinating experience is a plus.<br>
</p></li></ul></div><div><br>
<br>
<b>What we offer:
</b><br>
<ul><li>Competitive Salary, wages, and a comprehensive benefits package
</li><li>Excellent Training and Development opportunities
</li><li>Complimentary Accommodation at other Four Seasons Hotels and Resort
</li><li>Complimentary Dry Cleaning for Employee Uniforms
</li><li>Complimentary Employee Meals
</li><li>Subsidized Marta or parking options
</li></ul></div><p></p><p>* <i>Our organization is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. </i><i>We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.
</i></p><p></p>Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.</div><p></p>

About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.


At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Modern luxury steeped in Southern Charm. Meet us in Atlanta, and we’ll show you what it means to have fun, Southern-style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street and the sprawling green spaces of Piedmont Park. Enjoy breakfast at Park 75 before heading out to explore the city, or stay in for a healthy dose of self-care in our serene Spa. However you spend the day, make sure to end your night with dinner and drinks at Bar Margot.
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
Our employees have a real passion for service and deep understanding of their craft to be able to connect with our guests to provide an incredible experience.
We are passionate about perfecting the guest & employee experience through living and working by the Golden Rule "Do unto others as you would have them do unto you."
About the location:
Meet us in Atlanta, and we’ll show you what it means to have fun, Southern style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street, and the lush expanses of Piedmont Park. Indulge in French inspired luxury, where classic French flavors meet modern elegance of our Brasserie Margot, or treat yourself to some relaxation at our tranquil Spa. Come experience the fun and charm of Atlanta!
About the role
We are looking for an individual who can provide support to our sales department. You will be responsible in assisting Sales Managers in selling and promoting Four Seasons Atlanta. In this role, you will also support your supervisor in functions including, but not limited to typing, the preparation of proposals and contracts, site inspections, seamless data input, maintenance of databases, supply ordering and tracking, handling managers incoming and outgoing mail, answering phones and providing additional general office and hotel assistance when needed.
What you will do
Run all required weekly/monthly reports (including, but not limited to; Sales Reports, availability reports, Accounts lists, etc. ).
Assist with problem-solving technology issues for the office and contact off-site support if needed, work with the Corporate I . T . “Help Desk” team.
Maintain Delphi System hygiene.
Run all month end reports associated with Corporate Month End Packet and complete the month end spreadsheet.
Write/run Delphi reports associated with Sales and Catering needs and/or mailings.
Generate ad hoc sales reports from Salesforce and BI to support team sales strategy and business objectives .
Provide sales support for Director of Sales and Sales Managers, primarily focused on group, meeting, corporate and production business.
Facilitate incoming group leads, handle client requests and communicate customer needs.
Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee.
Comply with Four Seasons’ Work Rules and Standards of Conduct.
Work harmoniously and professionally with co-workers and supervisors.
What you bring
Minimum of 1 year experience as an administrative assistant in a hospitality-driven team environment.
Knowledge of Delphi/Meeting Broker/OPERA systems is preferred.
Sales and/or event coordinating experience is a plus.


What we offer:

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Subsidized Marta or parking options
* Our organization is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

Sales Coordinator - Four Seasons Hotels and Resorts 

Sales Coordinator

You must be fluent in English, have strong analytical and multitasking skills, excellent communication, and computer proficiency. A luxury hotel background and flexible availability are preferred.

You will handle reservation calls, manage inquiries via phone and chat, assist guests with bookings, resolve complaints, support team members, ensure safety protocols, and maintain a professional environment.

Sales & Business Development

Palm Beach

<div><p><b>About Four Seasons:
</b></p><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
<br>
<br>
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
</p><p></p><p><b>About the location:
</b></p>Here at Palm Beach Island&rsquo;s only Five-Star, Five-Diamond resort, the feel is timeless, charming, and intimately connected to our private beachfront just steps beyond our front door. Every detail and memorable experience tells the story of the warmth and spirit of our iconic island. Dining at Four Seasons Resort Palm Beach is an experience in and of itself, with inspiration drawing from a Michelin star collaboration and the local elements. The crowning jewel of the Resort is Florie&rsquo;s, the only restaurant and bar in the United States in partnership with Mauro Colagreco, recently recognized as Best of the Best in The World's 50 Best Restaurant awards. Write the next chapter of your career in an authentic Palm Beach paradise.
<p></p><p>The Reservations Sales Specialist position is responsible for selling a cluster of South Florida Luxury Hotels including Four Seasons Resort Palm Beach, Four Seasons Hotel and Residences at The Surf Club and the new Four Seasons Hotel and Residences Fort Lauderdale.
</p><p></p><p>The Reservations Sales Specialist is an extension of the Sales Team and plays an integral role in our ability to deliver exceptional levels of intuitive personalized service by creating individualized experiences for every guest through direct sales and pre-arrival engagement. By converting reservation and maximizing revenue from inquiries (via phone or electronically) from individuals, travel agencies, and Four Seasons Sales Managers on behalf of the &ldquo;SoFlo Shared-Services Properties&rdquo;. These revenue opportunities consist of rooms, suites, private residences, spa, dining, and newly introduced revenue centers.
</p><p></p><p>This role is based at Four Seasons Resort Palm Beach (PBF) your home hotel and reports to the Senior Director of Reservations. The ability to travel and work on-site at any of the South Florida properties as required with notice is essential.
</p><p></p><p>Four Seasons Resort Palm Beach is part of a shared services collection with shared ownership that encompasses Four Seasons Hotel and Residences at The Surf Club and Four Seasons Hotel and Residences Fort Lauderdale. The ability to embrace, collaborate and support the &ldquo;Shared-Services Model&rdquo; while aligning efficiencies within the hotel cluster is crucial.
</p><p></p><p><b>What you will do
</b></p><div><div><ul><li>Capture sales from in-coming Reservation calls (Rooms, Spa, Dining, Watersports , etc . ) and c oordinate details of each booking following all reservation standards, process es , and procedures .
</li><li>Receive and answer all Web, e-mail , WRO, Trust, Internal Sales &amp; Executive Office, FIT and Wholesale ResCom , confirming and corresponding as needed .
</li><li>Answer incoming PBX calls in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions following proper transfer and hold procedures .
</li><li>Manage Four Seasons chat, responding to requests in a timely manner and assisting in connecting guests with necessary departments.
</li><li>Handles all guest inquiries and interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves guest complaints in accordance with Four Seasons policy and keep supervisors informed of potential problems for corrective action.
</li><li>Complete pre-arrival reservation detail process including but not limited to; confirming billing and non-guaranteed ResCom , dinner ResCom , spa ResCom and waitlisted ResCom .
</li><li>Support G roup Room Coordinator and Guest Recognition Specialist as needed .
</li><li>Accepts and delivers wake up calls, messages, and faxes in a timely manner.
</li><li>Handle all overflow HOTSOS calls for Housekeeping, Engineering, Guest Services, Front Desk, IRD, etc .
</li><li>Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee.
</li><li>Monitor and respond to hotel fire control panel and emergency safety situations in an efficient and professional manner. Respond according to the crisis management plan to any resort emergency or safety situation .
</li></ul></div></div><p></p><p><b>What you bring
</b></p><ul><li>Must be fluent in reading, writing and spoken English
</li><li>Must be able to analyze guest situations and make suggestions that meets and exceeds the guest&rsquo;s expectations of the hotel.
</li><li>Ability to analyze, prioritizes, organize, multi-task and follow up with a strong sense of urgency.
</li><li>Excellent interpersonal, typing and communication skills, as well as a positive attitude.
</li><li>Strong working knowledge of computers including but not limited to Microsoft Office and Opera PMS.
</li><li>Skills and ability to learn and master multiple software systems.
</li><li>Luxury hotel Sales and/or Operations background preferred (minimum of 3 years) Proven sales conversion track record a plus .
</li></ul><p></p><p><b>Schedule
</b></p><ul><li>Must be able to work all shifts including AM, PM, weekends and holidays.
</li></ul><p></p><p><b>What to Expect
</b><br>
Competitive Salary &amp; Wages
<br>
401(k) Retirement Plan
<br>
Excellent Training and Development opportunities
<br>
Complimentary Accommodation at other Four Seasons Hotels and Resorts
<br>
Complimentary Dry Cleaning for Employee Uniforms
<br>
Complimentary Employee Meals
<br>
&hellip; and so much more!
</p><p></p>Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.</div><p></p>

About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.


At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Here at Palm Beach Island’s only Five-Star, Five-Diamond resort, the feel is timeless, charming, and intimately connected to our private beachfront just steps beyond our front door. Every detail and memorable experience tells the story of the warmth and spirit of our iconic island. Dining at Four Seasons Resort Palm Beach is an experience in and of itself, with inspiration drawing from a Michelin star collaboration and the local elements. The crowning jewel of the Resort is Florie’s, the only restaurant and bar in the United States in partnership with Mauro Colagreco, recently recognized as Best of the Best in The World's 50 Best Restaurant awards. Write the next chapter of your career in an authentic Palm Beach paradise.
The Reservations Sales Specialist position is responsible for selling a cluster of South Florida Luxury Hotels including Four Seasons Resort Palm Beach, Four Seasons Hotel and Residences at The Surf Club and the new Four Seasons Hotel and Residences Fort Lauderdale.
The Reservations Sales Specialist is an extension of the Sales Team and plays an integral role in our ability to deliver exceptional levels of intuitive personalized service by creating individualized experiences for every guest through direct sales and pre-arrival engagement. By converting reservation and maximizing revenue from inquiries (via phone or electronically) from individuals, travel agencies, and Four Seasons Sales Managers on behalf of the “SoFlo Shared-Services Properties”. These revenue opportunities consist of rooms, suites, private residences, spa, dining, and newly introduced revenue centers.
This role is based at Four Seasons Resort Palm Beach (PBF) your home hotel and reports to the Senior Director of Reservations. The ability to travel and work on-site at any of the South Florida properties as required with notice is essential.
Four Seasons Resort Palm Beach is part of a shared services collection with shared ownership that encompasses Four Seasons Hotel and Residences at The Surf Club and Four Seasons Hotel and Residences Fort Lauderdale. The ability to embrace, collaborate and support the “Shared-Services Model” while aligning efficiencies within the hotel cluster is crucial.
What you will do
Capture sales from in-coming Reservation calls (Rooms, Spa, Dining, Watersports , etc . ) and c oordinate details of each booking following all reservation standards, process es , and procedures .
Receive and answer all Web, e-mail , WRO, Trust, Internal Sales & Executive Office, FIT and Wholesale ResCom , confirming and corresponding as needed .
Answer incoming PBX calls in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions following proper transfer and hold procedures .
Manage Four Seasons chat, responding to requests in a timely manner and assisting in connecting guests with necessary departments.
Handles all guest inquiries and interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves guest complaints in accordance with Four Seasons policy and keep supervisors informed of potential problems for corrective action.
Complete pre-arrival reservation detail process including but not limited to; confirming billing and non-guaranteed ResCom , dinner ResCom , spa ResCom and waitlisted ResCom .
Support G roup Room Coordinator and Guest Recognition Specialist as needed .
Accepts and delivers wake up calls, messages, and faxes in a timely manner.
Handle all overflow HOTSOS calls for Housekeeping, Engineering, Guest Services, Front Desk, IRD, etc .
Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee.
Monitor and respond to hotel fire control panel and emergency safety situations in an efficient and professional manner. Respond according to the crisis management plan to any resort emergency or safety situation .
What you bring
Must be fluent in reading, writing and spoken English
Must be able to analyze guest situations and make suggestions that meets and exceeds the guest’s expectations of the hotel.
Ability to analyze, prioritizes, organize, multi-task and follow up with a strong sense of urgency.
Excellent interpersonal, typing and communication skills, as well as a positive attitude.
Strong working knowledge of computers including but not limited to Microsoft Office and Opera PMS.
Skills and ability to learn and master multiple software systems.
Luxury hotel Sales and/or Operations background preferred (minimum of 3 years) Proven sales conversion track record a plus .
Schedule
Must be able to work all shifts including AM, PM, weekends and holidays.
What to Expect

Competitive Salary & Wages

401(k) Retirement Plan

Excellent Training and Development opportunities

Complimentary Accommodation at other Four Seasons Hotels and Resorts

Complimentary Dry Cleaning for Employee Uniforms

Complimentary Employee Meals

… and so much more!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

Reservations Sales Specialist - Four Seasons Hotels and Resorts 

Reservations Sales Specialist

You need a degree in HR or Business, 3+ years in HR, luxury hospitality experience, strong interpersonal skills, proficiency in MS Office and HRIS, plus knowledge of labor laws.

You will support HR functions, manage employee relations, oversee recruitment, deliver training, handle benefits administration, and ensure effective communication and engagement at the resort.

Hospitality & Retail

Naples

<div><p><b>About Four Seasons:
</b></p><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
<br>
<br>
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
</p><p></p><p><b>About the location:
</b></p>A rare gem on Florida&rsquo;s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.
<p></p><div><b>About the role:
</b></div><div><b>**This position will not be onboarded until June 9th 2025**
</b></div><div>To assist the Director of People and Culture with the direction of all aspects of the People and Culture (Human Resources) division including benefits administration, employee relations, recruitment and retention of staff, communication to staff, career development of staff, wage &amp; hour compliance, training, workers&rsquo; compensation and legal matters related to resort employees.
</div><div></div><div>The Assistant Director of People and Culture will also be responsible for delivering workplace learning, performance improvement programs, and initiatives to best achieve long-term business success. While driving a culture of care for all employees through communication and employee relations.
</div><div></div><div><b>What you will do:
</b></div><ul><li>Be a part of the pre-opening team!
</li></ul><ul><li>Act as an objective 3rd party in employee counseling, problem solving or conflict situation and communicate to Director of People &amp; Culture any circumstances that may raise legal issues for the hotel.
</li></ul><ul><li>Identify, analyze and initiate appropriate actions to resolve any unsatisfactory pattern of employee turnover. Responsible for completion of all Stay and Exit Interviews.
</li></ul><ul><li>Manage the financial issues for the People &amp; Culture budget including benefits, labor &amp; salary reports and plan cost effective events within the People &amp; Culture budget guidelines.
</li></ul><ul><li>Conduct regular audits of insurance records, I-9 records, vacation and sick allowances.
</li></ul><ul><li>Administer and train employees on behalf of People &amp; Culture including but not limited to discipline, benefits, core and culture standards.
</li></ul><ul><li>Organize and supervise all employee recreation programs include holiday parties, children&rsquo;s party, general meetings etc.
</li></ul><ul><li>With support of the People &amp; Culture Manager, is responsible for the full life cycle of the Employee Experience at the resort.
</li></ul><ul><li>Respond to and attend any related hearings for all employee claims against the hotel including EEOC, NLRB, Workers&rsquo; Compensation, Unemployment and Wage &amp; Hour.
</li></ul><ul><li>Actively support the Safety/Lead with Care Committee.
</li></ul><div>-Assist the Talent Acquisition Manager and Director of People &amp; Culture with the Talent Acquisition function of the P&amp;C Division for exempt - level roles. Screening, interviewing, facilitating the interview process. If needed, assist in line-level roles.
</div><ul><li>Responsible for property wide recognition and appreciation programs.
</li></ul><ul><li>Engage as a vocal and visible leader and daily people-partner of the Resort.
</li></ul><ul><li>In partnership with the P&amp;C Manager, and the P&amp;C Generalist, owns employee communications.
</li></ul><ul><li>In partnership with the P&amp;C Manager, is responsible for planning, organizing and executing employee relations functions such as direct line organization, leadership meetings, visual communications, employee parties, town-halls, etc.
</li></ul><ul><li>The ability to attend and participate in management and employee functions as expected, representing People &amp; Culture and the Resort accordingly both on and off hotel property.
</li></ul><ul><li>Assists and oversees the P&amp;C Manager with the benefits administration of the resort. Works with third-party payroll off-shoring team to ensure compliance and accuracy in all benefits billing.
</li></ul><ul><li>Manage Workday inbox for accurate and timely resolution.
</li></ul><ul><li>Actively participates in Embark on a routine basis.
</li></ul><ul><li>Completes other tasks/projects as assigned by the Director of People &amp; Culture.
</li></ul><ul><li>Oversees two direct reports: People &amp; Culture Manager, People &amp; Culture Generalist.
</li></ul><div></div><div><b>What you will bring:
</b></div><ul><li>College degree preferred in Human Resources Management, Business Management or equivalent experience required.
</li></ul><ul><li>Minimum 3 years' experience in a related position is required. First-time Assistant Director of People and Culture candidates will <b>not </b>be considered.
</li></ul><ul><li>Experience in luxury hospitality is preferred.
</li></ul><ul><li>High level of attention to detail
</li></ul><ul><li>Imperative to work in a fast-paced, high expectation environment
</li></ul><ul><li>Ability to attract and recruit new, dynamic talent to Four Seasons who compliment the vision of the resort.
</li></ul><ul><li>Excellent written and verbal communication skills.
</li></ul><ul><li>Ability to create professional and effective visual communication.
</li></ul><ul><li>Strong organizational and project management ability.
</li></ul><ul><li>High level of emotional intelligence and interpersonal skills.
</li></ul><ul><li>Strong proficiency with Microsoft Office.
</li></ul><ul><li>The ability to react and adjust to changing business environments while implementing efficient workflow processes.
</li></ul><ul><li>Experience with HRIS systems; WorkDay preferred.
</li></ul><ul><li>Knowledge of labor laws: Local, State and Federal.
</li></ul><ul><li>Critical thinking and decision-making skills.
</li></ul><div></div><div><b>What we are offering you:
</b></div><div>Four Seasons believes in offering the best to the best when it comes to employee benefits! Here is what we are offering you:
</div><ul><li>Lucrative salary!
</li></ul><ul><li>Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days!
</li></ul><ul><li>Time off plans starting on the day of hire!
</li></ul><ul><li>An opportunity to be a part of a cohesive team in an inclusive work environment!
</li></ul><ul><li>Complimentary and discounted hotel stays around the world!
</li></ul><ul><li>Wellbeing and mental health initiatives and focused company!
</li></ul><ul><li>Embracement and promotion of diversity in our workplace!
</li></ul><ul><li>Complimentary employee meals and beverages!
</li></ul><ul><li>Tuition reimbursement!
</li></ul><div></div><div>Learn more about what it is like to work at Four Seasons-visit us:
</div><div>https://www.fourseasons.com/careers/
</div><div>https://www.linkedin.com/company/four-seasons-hotels-and-resorts
</div><div>https://www.facebook.com/FourSeasonsJobs
</div><div>https://twitter.com/FourSeasonsJobs
</div><p></p>Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.</div><p></p>

About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.


At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.
About the role:
**This position will not be onboarded until June 9th 2025**
To assist the Director of People and Culture with the direction of all aspects of the People and Culture (Human Resources) division including benefits administration, employee relations, recruitment and retention of staff, communication to staff, career development of staff, wage & hour compliance, training, workers’ compensation and legal matters related to resort employees.
The Assistant Director of People and Culture will also be responsible for delivering workplace learning, performance improvement programs, and initiatives to best achieve long-term business success. While driving a culture of care for all employees through communication and employee relations.
What you will do:
Be a part of the pre-opening team!
Act as an objective 3rd party in employee counseling, problem solving or conflict situation and communicate to Director of People & Culture any circumstances that may raise legal issues for the hotel.
Identify, analyze and initiate appropriate actions to resolve any unsatisfactory pattern of employee turnover. Responsible for completion of all Stay and Exit Interviews.
Manage the financial issues for the People & Culture budget including benefits, labor & salary reports and plan cost effective events within the People & Culture budget guidelines.
Conduct regular audits of insurance records, I-9 records, vacation and sick allowances.
Administer and train employees on behalf of People & Culture including but not limited to discipline, benefits, core and culture standards.
Organize and supervise all employee recreation programs include holiday parties, children’s party, general meetings etc.
With support of the People & Culture Manager, is responsible for the full life cycle of the Employee Experience at the resort.
Respond to and attend any related hearings for all employee claims against the hotel including EEOC, NLRB, Workers’ Compensation, Unemployment and Wage & Hour.
Actively support the Safety/Lead with Care Committee.
-Assist the Talent Acquisition Manager and Director of People & Culture with the Talent Acquisition function of the P&C Division for exempt - level roles. Screening, interviewing, facilitating the interview process. If needed, assist in line-level roles.
Responsible for property wide recognition and appreciation programs.
Engage as a vocal and visible leader and daily people-partner of the Resort.
In partnership with the P&C Manager, and the P&C Generalist, owns employee communications.
In partnership with the P&C Manager, is responsible for planning, organizing and executing employee relations functions such as direct line organization, leadership meetings, visual communications, employee parties, town-halls, etc.
The ability to attend and participate in management and employee functions as expected, representing People & Culture and the Resort accordingly both on and off hotel property.
Assists and oversees the P&C Manager with the benefits administration of the resort. Works with third-party payroll off-shoring team to ensure compliance and accuracy in all benefits billing.
Manage Workday inbox for accurate and timely resolution.
Actively participates in Embark on a routine basis.
Completes other tasks/projects as assigned by the Director of People & Culture.
Oversees two direct reports: People & Culture Manager, People & Culture Generalist.
What you will bring:
College degree preferred in Human Resources Management, Business Management or equivalent experience required.
Minimum 3 years' experience in a related position is required. First-time Assistant Director of People and Culture candidates will not be considered.
Experience in luxury hospitality is preferred.
High level of attention to detail
Imperative to work in a fast-paced, high expectation environment
Ability to attract and recruit new, dynamic talent to Four Seasons who compliment the vision of the resort.
Excellent written and verbal communication skills.
Ability to create professional and effective visual communication.
Strong organizational and project management ability.
High level of emotional intelligence and interpersonal skills.
Strong proficiency with Microsoft Office.
The ability to react and adjust to changing business environments while implementing efficient workflow processes.
Experience with HRIS systems; WorkDay preferred.
Knowledge of labor laws: Local, State and Federal.
Critical thinking and decision-making skills.
What we are offering you:
Four Seasons believes in offering the best to the best when it comes to employee benefits! Here is what we are offering you:
Lucrative salary!
Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days!
Time off plans starting on the day of hire!
An opportunity to be a part of a cohesive team in an inclusive work environment!
Complimentary and discounted hotel stays around the world!
Wellbeing and mental health initiatives and focused company!
Embracement and promotion of diversity in our workplace!
Complimentary employee meals and beverages!
Tuition reimbursement!
Learn more about what it is like to work at Four Seasons-visit us:
https://www.fourseasons.com/careers/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

Assistant Director of People and Culture - Four Seasons Hotels and Resorts 

Assistant Director of People and Culture

You need 3 months to 1 year of relevant experience, computer skills, organizational abilities, and proficiency in reading, speaking, and writing English.

You will coordinate employee events, assist in recruitment and benefits enrollment, manage HRIS, maintain records, provide support on policies, and ensure effective communication within the team.

Miami

<div><p><b>About Four Seasons:
</b></p><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
<br>
<br>
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
</p><p></p><p><b>About the location:
</b></p>Poolside paradise meets city sleek under the Miami sun. Above the trendy Brickell Avenue &ndash; find the best of both big city adventure and a tropical getaway &ndash; arrive at our lifestyle-inspired lobby, savour the fun and flavourful dining experiences, and spend the day with a swim or sway in a hammock within our two-acre sun-kissed sanctuary. It&rsquo;s all set against the Miami skyline overlooking the city&rsquo;s fashionable art, dining, and entertainment scenes just minutes from our doorstep.
<p></p><div><div><p><b>About the role
</b></p></div><div><p>The People and Culture Coordinator is an essential member of the Human Resources team dedicated to providing exceptional quality and service to our employees. The People and Culture Coordinator assists with general employee and applicant inquiries, and assists with a variety of employee events, benefits administration and employee initiatives in addition to other administrative duties.<br>
</p></div><p></p><div><p>Employee Relations
</p></div><div><ul><li><p>The Welcome Leader: Be the smiling face everyone wants to see!
</p></li></ul></div><div><ul><li><p>Employee Relations: Assist with planning and executing employee events &ndash; Annual Party, Staff Appreciation Events, Service Awards, Onboarding, etc.
</p></li></ul></div><div><ul><li><p>Maintain Recognition Program and maintain the suggestion box.
</p></li></ul></div><div><ul><li><p>Create and publishes employee newsletter/communication documents.
</p></li></ul></div><div><ul><li><p>Maintain and update bulletin boards in service area and Engage for sharing company information.
</p></li></ul></div><div><ul><li><p>Assist with recruitment from start to finish to include, job ads and postings, creating job requisitions, identifying qualified candidates, responding to candidates and resumes, setting up interviews and interviewing, creating job offers, background checks, E-Verify, scheduling first day, and new hire paperwork.
</p></li></ul></div><div><ul><li><p>Informing managers of upcoming introductory review and ensuring on time completion.
</p></li></ul></div><div><ul><li><p>Assists with benefits enrollment: New Hire, Open Enrollment, and Qualifying Events.
</p></li></ul></div><div><ul><li><p>Share benefit updates with hotel team members &ndash; Medical, Dental, Vision, 401k, etc.<br>
</p></li></ul></div><p></p><div><p>Administrative
</p></div><div><ul><li><p>Manage HRIS (Workday) system and complete data entry accurately.
</p></li></ul></div><div><ul><li><p>Perform administrative skills such as typing, filing, copying, faxing and answering telephones according to Four Seasons standards
</p></li></ul></div><div><ul><li><p>Maintain and update all computer records.
</p></li></ul></div></div><div><div><ul><li><p>Assist with employee questions regarding employment, benefits, policies, etc.
</p></li></ul></div><div><ul><li><p>Understands basic federal and state regulations.
</p></li></ul></div><div><ul><li><p>Run monthly, quarterly and annual reports, including auditing.
</p></li></ul></div><div><ul><li><p>Maintain confidentiality of information in the department including conversations, personal information and medical files.<br>
</p></li></ul></div><p></p><div><p>Behavior
</p></div><div><ul><li><p>Maintain a clean, neat and organized work area
</p></li></ul></div><div><ul><li><p>Work harmoniously and professionally with co-workers and supervisors.
</p></li></ul></div><div><ul><li><p>A self-starter, follow directions thoroughly, understand a guest's service needs, and require minimal supervision.
</p></li></ul></div><div><ul><li><p>Curious about Hotels and HR and motivated to seek solutions and ideas on own.
</p></li></ul></div><div><ul><li><p>Represent the department in a professional and respectful manner and maintains an open door policy.
</p></li></ul></div><div><ul><li><p>Routinely meets deadlines and demonstrates the ability to multi task .
</p></li></ul></div><div><ul><li><p>Demonstrates effectiveness in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
</p></li></ul></div><div><ul><li><p>Performs other duties as requested by management.
</p></li></ul></div><p></p><div><p><b>Experience Required
</b></p></div><div><ul><li><p>Experience required by position is from three months to one full year of employment in the related position with Four Seasons or other organization.
</p></li></ul></div><div><ul><li><p>Requires ability to operate computer equipment.
</p></li></ul></div><div><ul><li><p>Ability to multi-task and stay organized.
</p></li></ul></div><div><ul><li><p>Ability to read and speak and write English.<br>
</p></li></ul></div></div><p></p><div><div><p><b>Benefits Four Season Employees Enjoy
</b></p></div><div><ul><li><p>Competitive Salary, wages, and a comprehensive benefits package
</p></li></ul></div><div><ul><li><p>Excellent Training and Development opportunities
</p></li></ul></div><div><ul><li><p>Complimentary Accommodation at other Four Seasons Hotels and Resort
</p></li></ul></div><div><ul><li><p>Complimentary Dry Cleaning for Employee Uniforms
</p></li></ul></div><div><ul><li><p>Complimentary Employee Meals<br>
</p></li></ul></div></div><p></p>Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.</div><p></p>

About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.


At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Poolside paradise meets city sleek under the Miami sun. Above the trendy Brickell Avenue – find the best of both big city adventure and a tropical getaway – arrive at our lifestyle-inspired lobby, savour the fun and flavourful dining experiences, and spend the day with a swim or sway in a hammock within our two-acre sun-kissed sanctuary. It’s all set against the Miami skyline overlooking the city’s fashionable art, dining, and entertainment scenes just minutes from our doorstep.
About the role
The People and Culture Coordinator is an essential member of the Human Resources team dedicated to providing exceptional quality and service to our employees. The People and Culture Coordinator assists with general employee and applicant inquiries, and assists with a variety of employee events, benefits administration and employee initiatives in addition to other administrative duties.
Employee Relations
The Welcome Leader: Be the smiling face everyone wants to see!
Employee Relations: Assist with planning and executing employee events – Annual Party, Staff Appreciation Events, Service Awards, Onboarding, etc.
Maintain Recognition Program and maintain the suggestion box.
Create and publishes employee newsletter/communication documents.
Maintain and update bulletin boards in service area and Engage for sharing company information.
Assist with recruitment from start to finish to include, job ads and postings, creating job requisitions, identifying qualified candidates, responding to candidates and resumes, setting up interviews and interviewing, creating job offers, background checks, E-Verify, scheduling first day, and new hire paperwork.
Informing managers of upcoming introductory review and ensuring on time completion.
Assists with benefits enrollment: New Hire, Open Enrollment, and Qualifying Events.
Share benefit updates with hotel team members – Medical, Dental, Vision, 401k, etc.
Administrative
Manage HRIS (Workday) system and complete data entry accurately.
Perform administrative skills such as typing, filing, copying, faxing and answering telephones according to Four Seasons standards
Maintain and update all computer records.
Assist with employee questions regarding employment, benefits, policies, etc.
Understands basic federal and state regulations.
Run monthly, quarterly and annual reports, including auditing.
Maintain confidentiality of information in the department including conversations, personal information and medical files.
Behavior
Maintain a clean, neat and organized work area
Work harmoniously and professionally with co-workers and supervisors.
A self-starter, follow directions thoroughly, understand a guest's service needs, and require minimal supervision.
Curious about Hotels and HR and motivated to seek solutions and ideas on own.
Represent the department in a professional and respectful manner and maintains an open door policy.
Routinely meets deadlines and demonstrates the ability to multi task .
Demonstrates effectiveness in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
Performs other duties as requested by management.
Experience Required
Experience required by position is from three months to one full year of employment in the related position with Four Seasons or other organization.
Requires ability to operate computer equipment.
Ability to multi-task and stay organized.
Ability to read and speak and write English.
Benefits Four Season Employees Enjoy
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

People & Culture Coordinator - Four Seasons Hotels and Resorts 

People & Culture Coordinator

You need 3 months to 1 year of experience, computer skills, strong multitasking and organizational abilities, and proficiency in reading, writing, and speaking English.

You will manage employee relations, plan events, assist with recruitment and benefits enrollment, maintain HRIS data, create communications, and support managers while ensuring confidentiality and a positive workplace.

Houston

<div><p><b>About Four Seasons:
</b></p><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
<br>
<br>
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
</p><p></p><p><b>About the location:
</b></p>A lone star welcome in the country's capital of southern cool. We can&rsquo;t wait to welcome you to Houston, the country&rsquo;s capital of southern cool, where urban sophistication meets bold Texas hospitality. Gather where business deals get done, friends and family reconnect and celebrities and athletes make their home. After a day exploring our city, unwind at our rooftop pool oasis, enjoy the ultimate in entertainment at our Topgolf Swing Suites, indulge and pamper at The Spa and our Krigler perfumery boutique and savour flavourful dishes from Chef Partner Richard Sandoval at Toro Toro and Bayou &amp; Bottle.
<p></p><div><div><p><b>People &amp; Culture Coordinator<br>
</b></p></div><p></p><div><p><b>About the role
</b></p></div><div><p>The People and Culture Coordinator is an essential member of the Human Resources team dedicated to providing exceptional quality and service to our employees. The People and Culture Coordinator assists with general employee and applicant inquiries, and assists with a variety of employee events, housing, benefits administration and employee initiatives in addition to other administrative duties.<br>
</p></div><p></p><div><p><b>What you will do
</b></p></div><div><p>Employee Relations
</p></div><div><ul><li><p>The Welcome Leader: Be the smiling face everyone wants to see!
</p></li></ul></div><div><ul><li><p>Employee Relations: Assist with planning and executing employee events &ndash; Annual Party, Staff Appreciation Events, Service Awards, Onboarding, etc.
</p></li></ul></div><div><ul><li><p>Maintain Recognition Program and maintain the suggestion box.
</p></li></ul></div><div><ul><li><p>Create and publishes employee newsletter/communication documents.
</p></li></ul></div><div><ul><li><p>Maintain and update bulletin boards in service area and Yammer for sharing company information.
</p></li></ul></div><div><ul><li><p>Assist with recruitment from start to finish to include, job ads and postings, creating job requisitions, identifying qualified candidates, responding to candidates and resumes, setting up interviews and interviewing, creating job offers, background checks, E-Verify, scheduling first day, and new hire paperwork.
</p></li></ul></div><div><ul><li><p>Informing managers of upcoming introductory review and ensuring on time completion.
</p></li></ul></div><div><ul><li><p>Assists with benefits enrollment: New Hire, Open Enrollment, and Qualifying Events.
</p></li></ul></div><div><ul><li><p>Share benefit updates with hotel team members &ndash; Medical, Dental, Vision, 401k, etc.<br>
</p></li></ul></div><p></p><div><p>Administrative
</p></div><div><ul><li><p>Manage HRIS (Workday) system and complete data entry accurately.
</p></li></ul></div><div><ul><li><p>Perform administrative skills such as typing, filing, copying, faxing and answering telephones according to Four Seasons standards
</p></li></ul></div><div><ul><li><p>Maintain and update all computer records.
</p></li></ul></div></div><div><div><ul><li><p>Assist with employee questions regarding employment, benefits, policies, etc.
</p></li></ul></div><div><ul><li><p>Understands basic federal and state regulations.
</p></li></ul></div><div><ul><li><p>Run monthly, quarterly and annual reports, including auditing.
</p></li></ul></div><div><ul><li><p>Maintain confidentiality of information in the department including conversations, personal information and medical files.<br>
</p></li></ul></div><p></p><div><p>Behavior
</p></div><div><ul><li><p>Maintain a clean, neat and organized work area
</p></li></ul></div><div><ul><li><p>Work harmoniously and professionally with co-workers and supervisors.
</p></li></ul></div><div><ul><li><p>A self-starter, follow directions thoroughly, understand a guest's service needs, and require minimal supervision.
</p></li></ul></div><div><ul><li><p>Curious about Hotels and HR and motivated to seek solutions and ideas on own.
</p></li></ul></div><div><ul><li><p>Represent the department in a professional and respectful manner and maintains an open door policy.
</p></li></ul></div><div><ul><li><p>Routinely meets deadlines and demonstrates the ability to multi task .
</p></li></ul></div><div><ul><li><p>Demonstrates effectiveness in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
</p></li></ul></div><div><ul><li><p>Performs other duties as requested by management.<br>
</p></li></ul></div><p></p><div><p><b>What you bring
</b></p></div><div><ul><li><p>Experience required by position is from three months to one full year of employment in the related position with Four Seasons or other organization.
</p></li></ul></div><div><ul><li><p>Requires ability to operate computer equipment.
</p></li></ul></div><div><ul><li><p>Ability to multi-task and stay organized.
</p></li></ul></div><div><ul><li><p>Ability to read and speak and write English.<br>
</p></li></ul></div></div><p></p><div><div><p><b>What we offer:
</b></p></div><div><ul><li><p>Competitive Salary, wages, and a comprehensive benefits package
</p></li></ul></div><div><ul><li><p>Excellent Training and Development opportunities
</p></li></ul></div><div><ul><li><p>Complimentary Accommodation at other Four Seasons Hotels and Resort
</p></li></ul></div><div><ul><li><p>Complimentary Dry Cleaning for Employee Uniforms
</p></li></ul></div><div><ul><li><p>Complimentary Employee Meals<br>
</p></li></ul></div><p></p><div><p><b>Schedule &amp; Hours:
</b></p></div><div><ul><li><p>This is a full-time position
</p></li></ul></div><div><ul><li><p>This role primarily works Monday through Friday, although may be asked to work other shifts, based on business volume.<br>
</p></li></ul></div></div><p></p>Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.</div><p></p>

About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.


At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A lone star welcome in the country's capital of southern cool. We can’t wait to welcome you to Houston, the country’s capital of southern cool, where urban sophistication meets bold Texas hospitality. Gather where business deals get done, friends and family reconnect and celebrities and athletes make their home. After a day exploring our city, unwind at our rooftop pool oasis, enjoy the ultimate in entertainment at our Topgolf Swing Suites, indulge and pamper at The Spa and our Krigler perfumery boutique and savour flavourful dishes from Chef Partner Richard Sandoval at Toro Toro and Bayou & Bottle.
People & Culture Coordinator
About the role
The People and Culture Coordinator is an essential member of the Human Resources team dedicated to providing exceptional quality and service to our employees. The People and Culture Coordinator assists with general employee and applicant inquiries, and assists with a variety of employee events, housing, benefits administration and employee initiatives in addition to other administrative duties.
What you will do
Employee Relations
The Welcome Leader: Be the smiling face everyone wants to see!
Employee Relations: Assist with planning and executing employee events – Annual Party, Staff Appreciation Events, Service Awards, Onboarding, etc.
Maintain Recognition Program and maintain the suggestion box.
Create and publishes employee newsletter/communication documents.
Maintain and update bulletin boards in service area and Yammer for sharing company information.
Assist with recruitment from start to finish to include, job ads and postings, creating job requisitions, identifying qualified candidates, responding to candidates and resumes, setting up interviews and interviewing, creating job offers, background checks, E-Verify, scheduling first day, and new hire paperwork.
Informing managers of upcoming introductory review and ensuring on time completion.
Assists with benefits enrollment: New Hire, Open Enrollment, and Qualifying Events.
Share benefit updates with hotel team members – Medical, Dental, Vision, 401k, etc.
Administrative
Manage HRIS (Workday) system and complete data entry accurately.
Perform administrative skills such as typing, filing, copying, faxing and answering telephones according to Four Seasons standards
Maintain and update all computer records.
Assist with employee questions regarding employment, benefits, policies, etc.
Understands basic federal and state regulations.
Run monthly, quarterly and annual reports, including auditing.
Maintain confidentiality of information in the department including conversations, personal information and medical files.
Behavior
Maintain a clean, neat and organized work area
Work harmoniously and professionally with co-workers and supervisors.
A self-starter, follow directions thoroughly, understand a guest's service needs, and require minimal supervision.
Curious about Hotels and HR and motivated to seek solutions and ideas on own.
Represent the department in a professional and respectful manner and maintains an open door policy.
Routinely meets deadlines and demonstrates the ability to multi task .
Demonstrates effectiveness in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
Performs other duties as requested by management.
What you bring
Experience required by position is from three months to one full year of employment in the related position with Four Seasons or other organization.
Requires ability to operate computer equipment.
Ability to multi-task and stay organized.
Ability to read and speak and write English.
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Schedule & Hours:
This is a full-time position
This role primarily works Monday through Friday, although may be asked to work other shifts, based on business volume.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

Four Seasons Hotels and Resorts

Mission