FAQs
What is the primary responsibility of the Learning and Development Manager at GCash?
The primary responsibility is to develop and manage comprehensive learning programs that align with business objectives and promote employee growth and performance.
What qualifications are required for this position?
A bachelor's degree in Psychology, Industrial Psychology, Education, Guidance and Counseling is required, with a master's degree in a relevant field being desirable. Additionally, at least 5 years of continuous experience in a similar role is needed.
What types of learning programs will the manager be designing?
The manager will design a variety of programs including experiential, social, and formal learning experiences, leveraging frameworks like 70-20-10 to ensure comprehensive professional development.
Will the Learning and Development Manager have to manage vendor relationships?
Yes, the manager will negotiate vendor agreements and monitor performance to ensure alignment with organizational objectives and maintain high-quality partnerships.
How is the success of learning programs evaluated?
The success is evaluated through analytics, regular feedback sessions, and performance reviews, with reports submitted to the Talent Management Head to provide insights on program performance and ROI.
What professional development opportunities are available for this role?
The Learning and Development Manager is encouraged to attend workshops, conferences, and networking events to stay informed of industry trends and incorporate best practices into L&D strategies.
Is teamwork emphasized in this role?
Yes, collaboration with business leaders, HR, and stakeholders is crucial to ensuring that learning programs meet organizational needs and align with strategic goals.
What type of work environment can a candidate expect?
Candidates can expect a dynamic and highly collaborative environment focused on making a positive impact in the FinTech industry and supporting continual employee development.
Will the Learning and Development Manager need to report on program effectiveness?
Yes, the manager will prepare, analyze, and submit reports that offer insights into the effectiveness of learning programs, including participation rates and recommendations for improvements.
Does GCash offer opportunities for career growth?
Yes, GCash provides opportunities for career growth and development, especially within the leading FinTech company in the country.