Logo of Huzzle

Learning & Development Coordinator | Hilton Dubai Palm

image

Hilton

17d ago

  • Job
    Full-time
    Junior & Mid Level
  • Hospitality & Retail
    People, HR & Administration
  • Dubai

AI generated summary

  • You need HR/training experience, positive attitude, good communication skills, high customer service commitment, flexibility, teamwork ability, CIPD qualification, and hospitality knowledge.
  • You will coordinate and deliver training, assess development needs, support department objectives, ensure legal training for new hires, and conduct monthly training meetings.

Requirements

  • Previous experience in HR/training
  • Positive attitude
  • Good communication and people skills
  • Committed to delivering a high level of customer service, both internally and externally
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work under pressure
  • Ability to work on their own or in teams
  • CIPD qualified
  • Knowledge of hospitality

Responsibilities

  • Provide quality training to the team members.
  • Assist in coordinating and administering Vocational Qualification.
  • Adhere to in-house training plan.
  • Identify training and development needs systematically throughout the hotel in conjunction with Line Managers/Head of Department, HR Manager, and Training Manager.
  • Assist the Line Manager/Head of Department in achieving training objectives and review on a monthly basis.
  • Prepare, organise, administer and conduct in-house training courses ie. Recruitment and Selection, Discipline and Grievance.
  • Ensure new employees have received departmental and legal training.
  • Hold monthly Departmental meetings with trainers to ensure training needs are being covered.

FAQs

What is the main responsibility of a Learning & Development Coordinator at Hilton Dubai Palm?

The main responsibility is to identify and provide training to the teams to ensure an excellent staff experience and help all departments achieve their training objectives.

What type of training will the Learning & Development Coordinator provide?

The coordinator will provide quality training to team members and assist in administering vocational qualifications.

Do I need previous experience in HR or training for this role?

Yes, previous experience in HR or training is required for this position.

What skills are necessary for a successful candidate?

A successful candidate should possess good communication and people skills, a positive attitude, flexibility, the ability to work under pressure and both independently and in teams.

What qualifications or certifications are advantageous for this position?

CIPD qualification and knowledge of the hospitality industry would be advantageous for this role.

Will I be responsible for organizing in-house training courses?

Yes, you will be responsible for preparing, organizing, administering, and conducting in-house training courses.

Are there specific training objectives I will need to help Line Managers achieve?

Yes, you will assist Line Managers and Heads of Departments in achieving their specific training objectives and review progress on a monthly basis.

What is the work environment like at Hilton?

Hilton offers a collaborative and supportive work environment, focused on providing exceptional guest experiences and promoting a culture of hospitality among Team Members.

An official account for Hilton, a leading global hospitality company filling the earth with light & warmth since 1919.

Travel & Leisure
Industry
10,001+
Employees
1919
Founded Year

Mission & Purpose

Hilton is a global hospitality company that operates a chain of hotels and resorts worldwide. They provide accommodation and services for travellers and guests, offering a range of options from luxury to budget-friendly hotels. Hilton's ultimate mission is to be the most hospitable company in the world, aiming to deliver exceptional guest experiences and create memorable moments for their customers. Their purpose is to provide a welcoming and comfortable environment where guests can relax, enjoy their stay, and feel cared for during their travels. They strive to offer consistent quality across their properties, with a focus on outstanding service, amenities, and personalised experiences to ensure guests feel valued and satisfied.

Benefits

  • Health & Welfare Benefit Plans

  • Retirement Savings Program

  • Mental Wellness Support

  • Flexible Schedules

  • Access to your pay when you need it ​​​​​​​through DailyPay