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Learning Experience Designer, Ops Tech Solutions

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Amazon

29d ago

  • Job
    Full-time
    Mid Level
  • People, HR & Administration
    Education & Teaching
  • Austin

AI generated summary

  • You must have 3+ years in Instructional Design and project management, experience with Articulate Storyline, and LMS deployment, strong collaboration skills, and proficiency in adult learning methods.
  • You will collaborate with stakeholders, design e-learning modules, manage training projects, write technical content, track in LMS, and maintain the team wiki while traveling as needed.

Requirements

  • 3+ years of working experience in Instructional Design.
  • Working experience in Articulate Storyline and Canva.
  • Experience in creating technical training content and ability to write clear and detailed content.
  • Experience in deploying learning content in Learning Management Systems.
  • 3+ years of program or project management experience.
  • Ability to collaborate with SMEs, global stakeholders, and managers.
  • Experience in wiki design and maintenance.
  • Strong written, verbal, and interpersonal skills that convey complex ideas in a simplified manner.
  • Instructional Design certification or eLearning development training and/or certification.
  • Design and develop technical eLearning and instructional materials that scale to support localization and content is easily managed.
  • Develop templates and enforce style guides to ensure consistency across all materials.
  • Ability to deliver on time-bound projects with multiple priorities.
  • Proficiency in adult learning instructional design methods and best practices, as well as producing learning solutions in a variety of modalities.
  • Familiarity with SCORM files & xAPI, setting up LMS portals and managing enrollment.
  • Ability to travel as needed (10-20%).
  • Position based in Nashville, TN.

Responsibilities

  • Partner with business stakeholders to understand program goals and create technical training content that engages our learners.
  • Instructional design to develop e-learning modules, reference materials, and other creative and learning assets.
  • Employ project management skills and tools to manage multiple training projects from analysis through delivery concurrently.
  • Write and edit technical content according to style guidelines and standards.
  • Manage content tracking through Learning Management Systems (LMS).
  • Subject Matter Expert (SME) on content creation and delivery tools (e.g., Articulate 360 suite, Canva, Adobe Captivate, Camtasia, Vyond and LMS/LXP/LRS systems).
  • Design and maintain team wiki.
  • Ability to travel as needed (10-20%).
  • Position based in Nashville, TN.

FAQs

Is this position based in Nashville, TN?

Yes, the position is based in Nashville, TN.

What are the primary responsibilities of the Learning Experience Designer?

The primary responsibilities include partnering with business stakeholders, developing e-learning modules, managing training projects, writing technical content, and overseeing content tracking through Learning Management Systems (LMS).

What qualifications are required for this job?

The basic qualifications include 3+ years of experience in instructional design, working experience in Articulate Storyline and Canva, creating technical training content, deploying content in LMS, and project management experience.

Are there any preferred qualifications for this role?

Yes, preferred qualifications include instructional design certification, experience in designing scalable e-learning materials, and familiarity with adult learning methods and SCORM files.

Will I need to travel for this position?

Yes, the role may require travel as needed, estimated at 10-20%.

What type of content will I be developing?

You will be developing both technical and non-technical training content, including e-learning modules, reference materials, and other educational assets.

Will there be opportunities for collaboration in this role?

Yes, you will collaborate with Subject Matter Experts (SMEs), global stakeholders, and managers to ensure the training content meets program goals.

Are there opportunities for growth within the Learning Solutions team?

While the job description does not specifically mention growth opportunities, Amazon is known for its development programs and commitment to employee career advancement.

What tools and software will I be expected to use?

You will be expected to use content creation and delivery tools such as Articulate 360, Canva, Adobe Captivate, Camtasia, Vyond, and LMS/LXP/LRS systems.

Is Amazon committed to diversity and inclusion in the workplace?

Yes, Amazon is committed to fostering a diverse and inclusive workplace and is an equal opportunity employer.

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Amazon

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.