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Leave Management Ability Analyst - Hybrid

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The Hartford

Jan 9

Applications are closed

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Healthcare
  • Lake Mary

Requirements

  • HS Diploma/GED required; Associate’s or Bachelor’s degree preferred.
  • 1+ years of claim experience a plus.
  • Medical terminology is a plus.
  • Strong organizational and prioritization skills.
  • Exceptional problem solving.
  • Exceptional Critical Thinking Skills.
  • Professional verbal and written communication skills.
  • Continuous Improvement Mindset.
  • Detail oriented with the ability to maintain a high-level of quality and accuracy, while meeting productivity targets in a fast-paced environment.
  • Thrives in a structured team environment.
  • Proficiency in Microsoft Office applications and the ability to navigate multiple systems simultaneously.

Responsibilities

  • Work with internal and external customers to retrieve and relay information relevant to leave management claims.
  • Provide exceptional customer service using professional written and verbal communication skills.
  • Gather information, make sound decisions and draw appropriate conclusions using critical thinking and mathematical aptitude.
  • Utilize business acumen and technical expertise to make ethical decisions based upon a mixture of analysis, experience and judgment, with management oversight.
  • Maintain a dedication to meeting the expectations and requirements of internal and external customers.
  • Help to create a positive team environment that achieves Group Benefit Claims Diversity and Inclusion initiatives and objectives.

FAQs

What is the job title for this position?

The job title is Leave Management Ability Analyst.

Where is this position located?

This position is located in Lake Mary, FL; Sunrise, FL; or Hartford, CT.

What is the start date for this role?

The start date for this role is March 17, 2025.

What are the training hours and duration for this position?

The training hours are from 8:00 AM to 5:00 PM, Monday to Friday, and the length of training is 4 weeks.

What are the work hours after training?

After training, the work hours will be Monday to Friday during core business hours with flexible start and end times.

What does the hybrid work arrangement entail?

The hybrid work arrangement requires working in the office 3 days a week (Tuesday through Thursday).

What are the key responsibilities of the Leave Management Analyst?

Key responsibilities include investigating claims, communicating with customers, making decisions based on analysis, and maintaining a positive team environment.

What qualifications are required for this role?

A HS Diploma/GED is required, with an Associate’s or Bachelor’s degree preferred, along with 1+ years of claim experience and strong communication skills.

Is medical terminology knowledge beneficial for this role?

Yes, knowledge of medical terminology is a plus.

What benefits does the company offer?

The company offers 401K, Medical, Dental, Vision, Life and Disability Insurance, 25 days paid time off, tuition reimbursement, and a Student Loan Paydown Program among other benefits.

What is the compensation range for this position?

The annualized base pay range for this role is $42,560 - $63,840, with potential for bonuses and other rewards based on performance.

Is experience in claims processing necessary for this position?

While not required, 1+ years of claim experience is considered a plus.

How does the company support employee wellbeing?

The company focuses on employee wellbeing through comprehensive benefits, a well-being program, and financial support for education and student loan repayment.

Does this position require specific technological requirements for remote work?

Yes, high-speed broadband internet service is required for remote work, along with specific internet speed requirements and hardwiring connections.

Is the company an equal opportunity employer?

Yes, the company is an Equal Opportunity Employer and supports diversity and inclusion in its hiring practices.

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The Hartford

Underwriting human achievement for over two hundred years.

Finance
Industry
10,001+
Employees
1810
Founded Year

Mission & Purpose

Human achievement is at the heart of what we do. We put our belief into action by not only ensuring individuals and businesses are well protected, but by going even further – making an impact in ways that go beyond an insurance policy.

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