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Leave Management Representative

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  • Job
    Full-time
    Junior Level
  • Customer Relations
    People, HR & Administration
  • Phoenix
    Remote

Requirements

  • Two (2) years experience in Human Resources or Leave/Disability environment OR
  • Bachelor’s degree in Business Administration, Human Resources or related field.
  • Maintain confidentiality, high degree of data accuracy, high quality customer service.
  • Capable of identifying and addressing critical issues and while exercising some independent judgment.
  • Work with close supervision and manage large workloads effectively & efficiently, while maintaining a high standard of customer service.
  • High School diploma or GED
  • Functional knowledge of Workers’ Compensation, Short-Term disability (STD), Family and Medical Leave (FMLA), Long-Term Disability (LTD), Military and Personal leaves
  • Knowledge with FMLA regulatory requirement.
  • Proven experience in providing both internal and external customer service.

Responsibilities

  • Administer leave cases, including assisting employees in determining leave type and understanding their responsibilities through their leave, sending their leave packets, coding the employee timesheets appropriately and directing employees to appropriate resources for handling other leave-related transactions (i.e., benefit plan contributions). All within service levels while following defined / written processes.
  • Maintain contact, via phone calls and/or email, with employees on leave, covering expectations and detailed information, ensuring necessary status information is provided/or received based on process timelines. Updating case information in the case management system based on policy and procedures. Coordinate information with appropriate internal resources in HR and Safety and with external third-party administrators. All within service levels.
  • Assist with managing the inbound emails into the LM and Vendor team email inboxes, Workers’ Compensation Initial Reports, and back up co-workers during their absences.
  • Conduct research, investigate inquiries, and attempt to minimize escalations. Suggest process improvements.
  • Perform other duties as requested.

FAQs

Do we support remote work?

Yes, we support remote work in a hybrid format from most states in the U.S., with some exceptions.

What is the estimated pay range for the Leave Management Representative position?

The estimated pay range for this role is currently $23.00 - $31.00 per hour.

What qualifications are required for this position?

The position requires two years of experience in Human Resources or a Leave/Disability environment, or a Bachelor’s degree in Business Administration, Human Resources, or a related field.

What kind of benefits does Freeport-McMoRan offer?

Freeport-McMoRan offers affordable medical, dental, and vision benefits, company-paid life and disability insurance, a 401(k) plan with employer contribution/match, paid time off, tuition assistance, and more.

Is experience with leave policies necessary for this role?

Yes, functional knowledge of Workers’ Compensation, Short-Term Disability (STD), Family and Medical Leave (FMLA), Long-Term Disability (LTD), and other leave types is preferred.

Are there opportunities for advancement within the company?

Yes, there are internal progression opportunities available at Freeport-McMoRan.

What is the work culture like at Freeport-McMoRan?

The work culture at Freeport-McMoRan is collaborative, with a strong emphasis on safety and core values.

Does Freeport-McMoRan conduct drug testing?

Yes, Freeport-McMoRan promotes a drug/alcohol-free work environment and conducts mandatory pre-employment drug testing as allowed by applicable laws.

How does Freeport-McMoRan handle inquiries related to leave cases?

Leave Management Representatives maintain contact with employees on leave, assist in applying for the correct leave type, and provide necessary information and resources throughout the leave process.

How can I apply for this position?

Interested candidates can apply for the position through the Freeport-McMoRan careers website or the relevant job posting platform.

Foremost in Copper

Engineering & Construction
Industry
10,001+
Employees
1834
Founded Year

Mission & Purpose

Freeport-McMoRan Inc. (FCX) is a leading international mining company with headquarters in Phoenix, Arizona. FCX operates large, long-lived, geographically diverse assets with significant proven and probable reserves of copper, gold and molybdenum. FCX is the world’s largest publicly traded copper producer. FCX’s portfolio of assets includes the Grasberg minerals district in Indonesia, one of the world’s largest copper and gold deposits, and significant mining operations in North and South America, including the large-scale Morenci minerals district in Arizona and the Cerro Verde operation in Peru. FCX has a strong commitment to safety performance, environmental management and the local communities where it operates. FCX is a founding member of the International Council on Mining and Metals (ICMM) and is committed to implementation of the ICMM Sustainable Development Framework. Our stock trades on the New York Stock Exchange under the ticker symbol “FCX”.

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