FAQs
What is the primary role of a Leave of Absence Case Manager at Salesforce?
The primary role is to interpret and apply understanding of Leave of Absence and Salesforce policies, provide advice and guidance to employees, track case trends, and participate in special projects related to Leave of Absence matters.
What are the educational requirements for this position?
A Bachelor's degree is required for the Leave of Absence Case Manager position.
How many years of experience are required for this role?
A minimum of 3 years of experience in human resources, including leave management or employee benefit experience, is required.
Is knowledge of multiple languages important for this role?
Yes, proficiency in French, German, Italian, Dutch, or Spanish is required for this position.
What kind of workplace environment does Salesforce promote?
Salesforce promotes a workplace that values equality, diversity, and inclusion, with initiatives aimed at improving the state of the world and creating a workforce that reflects society.
What confidentiality regulations must the Leave of Absence Case Manager adhere to?
The Leave of Absence Case Manager must maintain a high level of confidentiality in accordance with the Health Insurance Portability and Accountability Act (HIPAA) regulations.
Will the Leave of Absence Case Manager interact with other departments?
Yes, the role involves consulting with the Benefits department, Payroll, Employee Success Business Partners (ESBPs), and Salesforce legal counsel as necessary.
Does Salesforce have a policy on equal employment opportunity?
Yes, Salesforce is an Equal Employment Opportunity and Affirmative Action Employer, committed to ensuring all applicants receive consideration for employment without discrimination.