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Legal Analyst - Digital, Strategic Partnerships & Legal Risk Management

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American Express

Jan 23

Applications are closed

  • Job
    Full-time
    Mid Level
  • Legal
  • London

Requirements

  • Minimum Qualifications:
  • Proficiency in Excel and PowerPoint including the ability to create compelling reports and dashboards.
  • Experience working with technology and data.
  • Experience in legal work, legal operations, risk or compliance environments.
  • Experience in program management, process design and project delivery.
  • Ideal Personal Attributes
  • Accountable team player who can build a network of positive relationships with global teams.
  • Able communicator who can engage with people at all levels of the legal team.
  • Strong analytical and logical problem-solving skills, including the ability to quickly grasp complex processes and scenarios.
  • Competent in handling multiple tasks in a changing environment and performing duties independently with minimal supervision.
  • Strong administrative and organisational skills, able to drive and track actions diligently.
  • Close attention to detail.
  • Growth mindset and a positive attitude to change.
  • Interest in working with artificial intelligence and other new technologies, and making process improvements.

Responsibilities

  • Support effective operation, transformation and uplifts of Compliance, Governance and Risk Management frameworks, including Regulatory Change Management, Global Legal Inventory, Global Records Management and New Product Governance. This includes:
  • Assisting the ongoing development and evolution of programs, platforms and processes, including introducing new technologies and automation.
  • Undertaking UX reviews and coordinating feedback from the legal team.
  • Acting as product owner for the legal team supporting platform development.
  • Providing training to colleagues.
  • Managing user access and profiles.
  • Coordinating and supporting periodic program working and review meetings.
  • Supporting colleagues and stakeholders with ad-hoc requests and queries, understanding the underlying process, and navigating the relevant platforms.
  • Quality assurance reviews to review the quality and completeness of program inputs and task completion, providing feedback and additional support to colleagues.
  • Creating metrics, performance reports and dashboards.
  • Liaising with company stakeholders, including Compliance, Technology, Control Management and others in the day-to-day running of the programs.
  • Managing external counsel, vendors and other third parties related to the supported programs.
  • Coordinating and revising program documentation, training and tools.
  • Producing ad hoc and regular communications for colleagues and leadership regarding the supported programs.
  • Taking on other similar tasks to support the broader work of the Global Counsel’s Organization.

FAQs

What is the role of a Legal Analyst in the Global Counsel's Organization at American Express?

The Legal Analyst will support the management, evolution, and improvement of the legal team's engagement in Compliance, Governance, and Risk Management frameworks, including tasks such as program development, platform support, training, and quality assurance.

Is experience in legal operations required for this role?

Yes, experience in legal work, legal operations, risk, or compliance environments is one of the minimum qualifications for the position.

What technical skills are necessary for this position?

Proficiency in Excel and PowerPoint, as well as experience working with technology and data, are required skills.

Will training be provided to colleagues?

Yes, one of the responsibilities of the Legal Analyst includes providing training to colleagues.

What types of personal attributes are ideal for this role?

Ideal personal attributes include being an accountable team player, a strong communicator, possessing analytical and problem-solving skills, being organized, detail-oriented, and having a positive attitude toward change.

How does American Express support the well-being of its employees?

American Express offers competitive salaries, bonus incentives, comprehensive medical and dental benefits, flexible working models, generous parental leave policies, access to wellness centers, counseling support, and career development opportunities.

Is experience in program management important for this position?

Yes, experience in program management, process design, and project delivery is part of the minimum qualifications.

Will the Legal Analyst need to engage with external counsel or vendors?

Yes, the Legal Analyst will manage external counsel, vendors, and other third parties related to the supported programs.

How does the role contribute to compliance and risk management?

The Legal Analyst will support the transformation and operation of various Compliance and Risk Management frameworks, assist in regulatory change management, and ensure quality and completeness in related tasks.

What kind of reporting responsibilities does this role have?

The Legal Analyst will create metrics, performance reports, and dashboards, and may produce regular communications for colleagues and leadership regarding supported programs.

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American Express

Finance
Industry
10,001+
Employees
1850
Founded Year

Mission & Purpose

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.

Culture & Values

  • We Back Our Customers

    Relationships are at the heart of our business. We strive to be essential to our customers by delivering exceptional products, services and experiences every day – and promise to have their backs in everything we do.

  • We Make It Great

    We deliver an unparalleled standard of excellence in everything we do, staying focused on the biggest opportunities to be meaningful to our customers. From our innovative products to our world-class customer service, our customers expect the best—and our teams are proud to deliver it.

  • We Do What’s Right

    Customers choose us because they trust our brand and people. We earn that trust by ensuring everything we do is reliable, consistent, and with the highest level of integrity.

  • We Respect People

    We trust and respect one another for who we are and what we contribute. We are accountable to one another and empower every voice through open, courageous dialogue so others feel heard.

  • We Embrace Diversity

    We see diversity of people and experiences as fuel for the creativity and innovation we need to be and deliver our best.

  • We Stand for Inclusion

    We all have biases. However, we do not tolerate bias that excludes or minimizes anyone – all people belong. We’re committed to ensuring that we have a welcoming and inclusive culture where everyone’s voice matters and where people of all races, ethnicities, genders, gender identities, sexual orientations, ages, religions, disabilities and viewpoints can thrive.

  • We Win As a Team

    We view each other as colleagues—part of the same team, striving to deliver the brand promise to our customers and each other every day. Individual performance is essential and valued, but never at the expense of the team.

  • We Support Our Communities

    We respect our communities and are committed to working together so they can thrive and make a meaningful difference in the world.

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