Logo of Huzzle

Home

Matches

Explore

Manage

Legal Assistant

image

Co-op

23d ago

  • Job
    Full-time
    Entry Level
  • Legal
  • Bristol

AI generated summary

  • You must have customer service experience, confidence in daily calls, strong organizational skills, professionalism, adaptability, and the ability to prioritize tasks effectively.
  • You will handle data entry, contact clients and 3rd parties, support case handlers with administrative tasks, manage documents, and assist in initial case management activities.

Requirements

  • Customer service experience
  • The confidence to make calls on a daily basis
  • The ability to show proactivity and persistence to achieve the desired outcome
  • Great organisational skills and attention to detail
  • The ability to communicate professionally and sensitively with external parties, customers, colleagues, and partners
  • The ability to prioritise your work and adapt to multiple requests

Responsibilities

  • Carry out high volumes of administrative data entry work including populating forms for 3rd parties
  • Make outbound calls to 3rd parties and clients to obtain information, and following up when required
  • Support case handlers by carrying out range of administrative work including printing, handling confidential paperwork, and drafting letters to 3rd parties
  • Work with a case management system and Microsoft Excel
  • Work effectively from a task list, making sure that the task list is well maintained
  • Complete a variety of ad-hoc requests to meet the needs of the team
  • Gain exposure to the initial stages of case management, reviewing legal documents and making sure the case manager has all they need to start the case

FAQs

Do I need legal experience to apply for this role?

No, you do not need any legal experience for this role.

What are the working hours for this position?

The working hours are full-time at 37.5 hours per week with fixed shift patterns from Monday to Friday, with no weekend or evening work.

What is the salary for the Legal Assistant position?

The salary for the Legal Assistant position is £24,570 plus excellent benefits.

What benefits are offered with this role?

Benefits include an annual bonus, 28 days holiday (plus bank holidays), pension with up to 10% employer contributions, discounts on Co-op products and services, and access to the Wagestream money management app.

Is there a specific location for this job?

Yes, the office is based in Bristol, Almondsbury, with free onsite parking.

What type of tasks will I be doing as a Legal Assistant?

You will be carrying out high volumes of administrative data entry work, making outbound calls, supporting case handlers with various administrative tasks, and gaining exposure to the initial stages of case management.

Is training provided for this role?

Yes, coaching, training, and support will be provided to help you develop in the role.

Do I need to provide any background checks?

Yes, if you are successful in your application, background checks will be performed as part of the pre-employment screening process.

Are applications welcome from diverse candidates?

Yes, Co-op is actively building diverse teams and welcomes applications from everyone, recognizing the importance of reflecting the communities they serve.

Will I be offered an interview if I have a disability?

Yes, under the Disability Confident scheme, Co-op will always offer an interview to disabled candidates who apply if they meet the minimum criteria for the job.

image

Co-op

Co-operating for a fairer world

Retail & Consumer Goods
Industry
10,001+
Employees
1863
Founded Year

Mission & Purpose

We’re one of the world’s largest consumer co-operatives, owned by millions of members. We’re the UK’s fifth biggest food retailer with more than 2,500 local, convenience and medium-sized stores. We’re also: the UK’s number 1 funeral services provider a major general insurer a growing legal services business As well as having clear financial and operational objectives and employing nearly 70,000 people, we’re a recognised leader for our social goals and community-led programmes. We exist to meet members’ needs and stand up for the things they believe in. So, the more successful we are, the more we can give back to you and your local community. That’s why we’re different.