Logo of Huzzle

Home

Matches

Explore

Manage

Legal Operations Officer

image

Citi

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Legal
    Accounting & Tax
  • Belfast

AI generated summary

  • You need a Bachelor's in Accounting, Finance, or Law, legal matter management knowledge, strong data analysis skills, and excellent communication. Corporate legal or finance experience is a plus.
  • You will oversee law firm governance, spend management, performance reviews, compliance, and operational metrics while collaborating with internal teams and external counsel.

Requirements

  • Accounting, Finance or Law background preferred. Bachelor’s Degree is required.
  • Practical knowledge of common legal matter management, electronic billing systems and accounts payable / receivable practices (e.g., familiarity with electronic legal invoicing, timekeeping practices, task and expense codes). Wolters Kluwer Passport experience preferred.
  • Must be able to work in a fast paced, deadline driven environment with minimal supervision.
  • An ability to lead and influence people across cultures at a senior level using sound judgment, successful execution of strategies, and an understanding of how to operate effectively across diverse businesses.
  • Exceptional data analysis skills, including advanced proficiency with MS Office: Excel (V lookup, pivot tables, charts, and formulas), Word, Outlook, powerpoint, and Access preferred.
  • Strong written and oral communication skills, customer service orientation.
  • Corporate Legal experience and accounting/finance background, Shared Services and Relationship Management experience a plus.
  • Demonstrated diligence, attention-to-detail and follow-through skills.

Responsibilities

  • Primarily, you will support various initiatives being driven by the Outside Counsel Management Operations Team, such as (i) Law Firm governance, on-boarding and inclusion process within the Citi Legal Panel Structure, (ii) Law Firm spend management, including oversight of value benefits (e.g., secondees, volume, and prompt pay discounts), (iii) Law Firm performance review and maintenance, (iv) Law Firm compliance with Citi’s Outside Counsel Terms, Outside Counsel Billing Guidelines, and Third Party Management requirements, (v) Maintenance and adherence to operational service level agreements and key operational metrics, (vi) delivering strategic operational support and service delivery to senior members of Citi’s legal organization, GLS, and members of the external legal community in all regions.
  • You will work in close daily collaboration with other GLS teammates at all levels across functions including Finance, Technology and Project Management while adhering to GLS program goals and priorities, evaluating complex legal and operational issues and impact to Citi businesses and Citi’s broader legal organization.
  • You will be accountable for the end-to-end supplier onboarding and payment cycle for law firms providing guidance and direction to outside counsel and non-legal vendors.
  • Partner with legal operations analysts in Belfast/Tampa, responsible for ensuring production work is completed accurately and service level agreements are being met.
  • Organize and conduct external legal accounts payable and matter management reviews with Internal Counsel and produce Key Performance Indicator (KPI) metrics to monitor effectiveness and efficiency.
  • Conduct audits of legal operational processes and report findings. Based on the audit and quality control exercise results, instruct on process fixes (if any) and communicate throughout the organization as needed.
  • Triage resolution of global legal operational escalations (e.g., reviewing law firm billable hourly rates, resolving outstanding accounts payable related queries and facilitating payments to Citi legal suppliers and vendors) by partnering with internal GLS functional leads and respective partners outside GLS.
  • Represent Citi’s Legal Operations in the design, testing and implementation of applicable changes to the operational delivery processes, structure and policies, including proposing and implementing efficiencies to the global legal operational framework as needed.
  • Develop measures to monitor and maintain global compliance with existing and newly issued corporate wide policies, standards, and guidelines.
  • Manage issues/exceptions derived from the implementation of such policies in the region by partnering with Legal's Third Party Officer (TPO) and Subject Matter Experts (SMEs) across Enterprise and Operational Risk Management and Compliance and Controls Initiatives to develop, implement and manage applicable process improvement plans.

FAQs

What is the job title for this position?

The job title is Legal Operations Officer.

Where is the position located?

The position is based in Belfast.

What team will the Legal Operations Officer be part of?

The Legal Operations Officer will be part of the Outside Counsel Management Operations Team within Citi's Global Legal Solutions (GLS) organization.

What are the primary responsibilities of the Legal Operations Officer?

The primary responsibilities include managing accounts payable, overseeing compliance with legal policies and procedures, supporting law firm governance and spend management, conducting audits, and enhancing operational processes.

What educational background is preferred for this role?

An accounting, finance, or law background is preferred, and a Bachelor’s Degree is required.

Is experience with electronic billing systems required?

Yes, practical knowledge of common legal matter management and electronic billing systems is preferred.

Will the Legal Operations Officer work independently?

This role requires the ability to work in a fast-paced, deadline-driven environment with minimal supervision.

What skills are required for this position?

Exceptional data analysis skills, strong written and oral communication skills, attention to detail, and proficiency in MS Office applications are required.

What kind of benefits does Citi offer for this position?

Citi offers a competitive base salary, generous holiday allowance, discretionary annual performance-related bonus, private medical insurance, employee assistance programs, a pension plan, and more.

Does this position require collaboration with other teams?

Yes, the legal operations officer will work closely with other GLS teammates, including those in finance, technology, and project management.

Are there opportunities for career growth in this role?

Yes, the role offers the opportunity to grow within the Legal Operations department at Citi.

image

Citi

Finance
Industry
10,001+
Employees
1998
Founded Year

Mission & Purpose

Citigroup Inc. or Citi is an American multinational investment bank and financial services corporation headquartered in New York City. Citi's operation is to provide financial services that enable growth and economic progress. Core activities are safeguarding assets, lending money, making payments and accessing the capital markets.

Benefits

  • Live Well, Stay Healthy

    Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

  • Paid parental leave

    We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

  • Save well, for now and your future

    We empower our employees to manage their financial well-being and help them plan for the future.

  • Keep learning

    Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

  • Be well, take time off

    We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

  • Support Your Community

    We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.