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Legal Operations Specialist

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Collinson

25d ago

  • Job
    Full-time
    Junior & Mid Level
  • Legal
    IT & Cybersecurity
  • London

AI generated summary

  • You need a Bachelor’s degree, 1-3 years in legal ops, familiarity with contract management systems, strong technical skills, and excellent communication abilities.
  • You will manage CLM administration, oversee performance, onboard users, organize contracts, build dashboards, provide training, support knowledge management, and track risks/issues.

Requirements

  • Qualifications
  • Bachelor’s degree in a relevant field (e.g., Business, Law, IT) or equivalent experience.
  • 1–3 years in legal operations or a similar capacity, with familiarity in contract management systems
  • Previous experience in Legal Operations, Contract Management, or Systems Administration.
  • Familiarity with Contract Lifecycle Management systems or similar platforms.
  • Strong technical aptitude for troubleshooting and optimizing legal tech tools.
  • Proficiency in Microsoft Office Suite and SharePoint; project management software experience is a plus.
  • Personal Attributes:
  • Organized, detail-oriented, and analytical.
  • Strong communication and interpersonal skills.
  • Ability to work independently and collaboratively within a team.

Responsibilities

  • CLM Administration
  • BAU Oversight: Proactively monitor CLM performance, capture user feedback and escalating issues to relevant teams.
  • Serve as the primary contact for CLM-related inquiries, manage user access, and onboard new users.
  • Take charge of a global project to upload contracts throughout the organization, regularly editing the contract repository for consistency and accuracy, and liaising with key stakeholders to ensure successful implementation.
  • Identify, locate, and systematically organize all relevant materials in the global repository to effectively support legal and operational needs.
  • Build and maintain dashboards, providing monthly reports on usage metrics and system performance.
  • Monitor system performance and stability, ensuring the CLM platform remains efficient as the user base expands.
  • Provide training, troubleshoot errors, and address escalations as the system and its workflows become more complex.
  • Administrative and Operational Support
  • Work closely with the Legal Ops Manager and cross-functional teams to ensure Legal Ops initiatives align with the broader business roadmap.
  • Organize internal meetings and training sessions.
  • Enable the legal team to concentrate on higher-value, strategic initiatives.
  • Knowledge Management: Help maintain SharePoint sites, contract repositories, and policy libraries. Ensure legal team members can easily find and utilize relevant documents, policies, and templates.
  • Risk and Issue tracking.

FAQs

What is the primary responsibility of the Legal Operations Specialist?

The primary responsibility is to manage administrative, operational, and technology-focused tasks to support the Legal Ops Manager and the broader legal team, enabling them to focus on higher-value projects.

What kind of educational background is required for the position?

A Bachelor's degree in a relevant field (e.g., Business, Law, IT) or equivalent experience is required.

How much experience in legal operations is required for this role?

The role requires 1–3 years of experience in legal operations or a similar capacity, particularly with familiarity in contract management systems.

Are there specific skills that are emphasized for this role?

Yes, strong technical aptitude for troubleshooting and optimizing legal tech tools, as well as proficiency in Microsoft Office Suite and SharePoint, are emphasized. Experience with project management software is a plus.

What type of projects will the Legal Operations Specialist be involved in?

The specialist will support broader legal operations projects and initiatives, including the expansion of the Contract Lifecycle Management (CLM) system.

What personal attributes are essential for success in this role?

Essential personal attributes include being organized, detail-oriented, analytical, and possessing strong communication and interpersonal skills.

Will the Legal Operations Specialist need to provide training?

Yes, the specialist will be responsible for providing training and troubleshooting errors related to the CLM system as it becomes more complex.

Is experience with Contract Lifecycle Management systems necessary?

Yes, familiarity with Contract Lifecycle Management systems or similar platforms is required for the role.

What kind of team dynamics should a candidate expect?

Candidates can expect to work both independently and collaboratively within a team, supporting cross-functional initiatives and enabling legal team members to focus on strategic initiatives.

Does Collinson promote diversity and inclusion?

Yes, Collinson is an equal opportunity employer and welcomes differences in all forms, believing that diversity contributes to the ongoing success of the organization.

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Collinson

Products and services for better customer experiences

Travel & Leisure
Industry
1001-5000
Employees
1989
Founded Year

Mission & Purpose

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide. We deliver market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million end consumers. We are also the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,300 lounges and travel experiences, helping to elevate the journey into something special.  Private ownership means we can focus on the values that are important to us. These drive everything we do and result in us acting with integrity and agility while making long-term investments and decisions.