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LensCrafters - Assistant Manager

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LensCrafters

Jul 20, 2024

Applications are closed

  • Job
    Full-time
    Junior Level
  • Hospitality & Retail
  • Scarborough

Requirements

  • Delivers quality & improvement to exceed all key performance indicators (KPIs):
  • Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives
  • Strong understanding of retail business translating to positive sales, business results & understanding the market & competitors
  • Supports store business plans to maximize sales & profit
  • Partner with store manager to lead & develop team
  • Delivers clear, constructive, timely feedback & partners with Store Manager on development
  • Executes visual directives & maintains store appearance
  • Maintains positive working relationship with doctors
  • Promotes team compliance to all policies
  • Performs administrative duties
  • Works a flexible schedule, including nights & weekends
  • BASIC QUALIFICATIONS:
  • High School graduate or equivalent
  • 1+ year(s) management/supervisory experience with direct reports
  • Knowledge of retail operations, processes & policies
  • Strong basic math skills
  • Familiarity with cash register, computers & calculators
  • Must have a strong command of the English language for all written correspondence & oral communication
  • Strong communicator & listener
  • Demonstrated high-level of selling skills
  • Proven ability to problem solve

Responsibilities

  • Delivers quality & improvement to exceed all key performance indicators (KPIs):
  • Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives
  • Strong understanding of retail business translating to positive sales, business results & understanding the market & competitors
  • Supports store business plans to maximize sales & profit
  • Partner with store manager to lead & develop team
  • Delivers clear, constructive, timely feedback & partners with Store Manager on development
  • Executes visual directives & maintains store appearance
  • Maintains positive working relationship with doctors
  • Promotes team compliance to all policies
  • Performs administrative duties
  • Works a flexible schedule, including nights & weekends

FAQs

What is the job title for this position?**

The job title is Assistant Manager at LensCrafters. **Question: What is the store number for this position?** Answer: The store number is 001906. **Question: Is this position full-time or part-time?** Answer: This position is full-time. **Question: What are the primary responsibilities of the Assistant Manager?** Answer: The primary responsibilities include delivering key performance metrics, supporting store business plans, developing the team, maintaining store appearance, and managing administrative duties. **Question: What qualifications are required for this position?** Answer: Required qualifications include a high school diploma or equivalent, at least 1 year of management/supervisory experience, knowledge of retail operations, strong basic math skills, and effective communication skills. **Question: Are there any preferred qualifications for this role?** Answer: Yes, preferred qualifications include a college degree, previous leadership experience in retail or customer service, knowledge of basic optics, and state licensure or ABO certification in non-licensed states. **Question: What kinds of benefits or incentives are offered with this position?** Answer: Specific details about benefits and incentives are not provided in the job description, but candidates can expect competitive rewards and benefits as part of the position. **Question: What is the expected work schedule for the Assistant Manager?** Answer: The Assistant Manager must work a flexible schedule, including nights and weekends. **Question: Is experience in the optical industry required for this position?** Answer: No, specific experience in the optical industry is not required, but knowledge of current store merchandise and basic optics is preferred. **Question: How does this position support the Store Manager?** Answer: The Assistant Manager acts as a leader in the absence of the Store Manager, providing support and demonstrating leadership skills to help develop the team and drive sales.

Retail & Consumer Goods
Industry
10,001+
Employees
1983
Founded Year

Mission & Purpose

LensCrafters is a leading eyewear retailer that provides a comprehensive range of optical products and services, including prescription glasses, contact lenses, and eye exams. The company's ultimate mission is to enhance the quality of life for its customers by offering high-quality eyewear solutions that combine style, comfort, and precise vision correction. Their purpose is to deliver an exceptional customer experience through expert eye care, a wide selection of fashionable frames, and advanced lens technology, ensuring that each customer achieves optimal vision and satisfaction.

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