Logo of Huzzle

Licensed Optician-Toronto, ON LensCrafters

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Sales & Business Development
    Hospitality & Retail
  • Toronto

AI generated summary

  • You should be a high school graduate with state licensure, optical dispensing experience, strong customer service and selling skills, and familiarity with tech and current fashion trends.
  • You will welcome customers, fit eyewear, handle prescriptions, ensure quality, manage time, maintain store appearance, and adhere to policies while striving for exceptional results and customer satisfaction.

Requirements

  • High School graduate or equivalent
  • State Licensure
  • Optical dispensing experience
  • Strong customer service skills: communicator, listener & team builder
  • Knowledge of current store merchandise
  • Strong basic math skills
  • Awareness of current fashion trends
  • Selling skills – ability to use & carry an iPAD/tablet
  • Familiarity with POS, computers & calculators
  • Embrace new technology & change
  • Previous customer service & retail experience

Responsibilities

  • Welcome all customers, set expectations with customers
  • Custom fit glasses & precisely place prescription in lenses
  • Acts as a leader in optical acumen
  • Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
  • Assists team with complex product needs & prescriptions
  • Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
  • Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
  • Ability to multi-task, prioritize & manage time with competing priorities
  • Strive to achieve exceptional results on Brand KPIs & competencies
  • Take pride in store appearance, help to keep store clean, attractive & organized
  • Inform management of safety opportunities; demonstrates safe work practices
  • Resourceful, self-motivated with a desire for continual learning, improvement & results
  • Adhere to company policies & procedure, including discounts, promotions & inventory management

FAQs

What is the job title for this position?

The job title is Licensed Optician.

Where is this job located?

This job is located in Toronto, ON at LensCrafters.

What type of employment is offered for this position?

This position is offered as Full-Time.

What are the primary responsibilities of a Licensed Optician at LensCrafters?

The primary responsibilities include welcoming customers, custom fitting glasses, accurately adjusting eyewear, assisting with complex product needs, and delivering exceptional customer service.

What qualifications are required for this position?

The basic qualifications include a high school diploma or equivalent, state licensure, optical dispensing experience, strong customer service skills, and basic math skills.

Are there preferred qualifications for this position?

Yes, previous customer service and retail experience are preferred.

Is there any specific software or technology familiarity required for this job?

Yes, familiarity with POS systems, computers, calculators, and the ability to use an iPad/tablet is required.

What benefits are offered to employees in this position?

Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Does LensCrafters provide accommodations for individuals with disabilities during the application process?

Yes, upon request and consistent with applicable laws, reasonable accommodations will be provided to individuals with disabilities who need assistance in the application and hiring process.

Is LensCrafters an equal opportunity employer?

Yes, LensCrafters is an Equal Opportunity Employer and considers all qualified applicants without regard to various protected characteristics.

Retail & Consumer Goods
Industry
10,001+
Employees
1983
Founded Year

Mission & Purpose

LensCrafters is a leading eyewear retailer that provides a comprehensive range of optical products and services, including prescription glasses, contact lenses, and eye exams. The company's ultimate mission is to enhance the quality of life for its customers by offering high-quality eyewear solutions that combine style, comfort, and precise vision correction. Their purpose is to deliver an exceptional customer experience through expert eye care, a wide selection of fashionable frames, and advanced lens technology, ensuring that each customer achieves optimal vision and satisfaction.