FAQs
What is the location of the job?
The job is located in Glasgow, Buchanan Galleries.
What is the nature of the employment for this role?
This is a part-time and permanent position.
What is the hourly rate for the Customer Advisor role?
The hourly rate for this role is £12.40 - £13.45 depending on location.
What are the main responsibilities of a Liz Earle Customer Advisor?
The main responsibilities include building relationships with customers and colleagues, providing personalised consultations and skin services, meeting sales targets, completing the Skin School development programme, and ensuring the product counter is beautifully presented.
What qualities is Liz Earle looking for in candidates?
Candidates should be empathetic, enjoy meeting sales targets, love learning about skincare trends, be comfortable working independently and as part of a team, and desire to be a proud brand ambassador for Liz Earle.
Is previous customer service experience required?
Previous customer service experience is preferred, particularly with skincare products, but it is not explicitly required.
What benefits does Liz Earle offer to employees?
Benefits include an employee discount of up to 75%, store discounts, a quarterly Liz Earle Goody Box, a discretionary team bonus scheme, certification as a skin expert, a generous holiday allowance, and a personal pension scheme.
How does Liz Earle address diversity and inclusion?
Liz Earle is an equal opportunity employer and empowers employees to be their authentic selves, with diversity, equity, and inclusion at the center of their culture.
What is the application process for this role?
Interested candidates can apply, and if successful, they will receive an invitation for an in-store interview within 14 days.
Are there flexible working options available?
Yes, flexible working options, including job shares and reduced hours, are available, and reasonable adjustments can be provided during the application and interview process if needed.