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Liz Earle - Customer Advisor

Applications are closed

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Glasgow

Requirements

  • What you’ll need to have
  • We are looking for people who:
  • Welcome each customer and treat everyone with empathy and understanding
  • Enjoy meeting sales targets and playing their part to deliver great team performance
  • Love to learn and keep up to date with the latest skincare trends
  • Are comfortable working both on their own and within a team
  • Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
  • It would be great if you also have
  • Previous experience working with customers
  • Experience using skincare products on customers

Responsibilities

  • Build great relationships with our customers and your colleagues
  • Provide personalised consultations and skin services
  • Meet your sales targets and tell customers about our Liz Earle offers and in store promotions
  • Complete our award-winning 12-month Skin School development programme
  • Ensure your counter is beautifully presented to showcase the range of Liz Earle products

FAQs

What is the location of the job?

The job is located in Glasgow, Buchanan Galleries.

What is the nature of the employment for this role?

This is a part-time and permanent position.

What is the hourly rate for the Customer Advisor role?

The hourly rate for this role is £12.40 - £13.45 depending on location.

What are the main responsibilities of a Liz Earle Customer Advisor?

The main responsibilities include building relationships with customers and colleagues, providing personalised consultations and skin services, meeting sales targets, completing the Skin School development programme, and ensuring the product counter is beautifully presented.

What qualities is Liz Earle looking for in candidates?

Candidates should be empathetic, enjoy meeting sales targets, love learning about skincare trends, be comfortable working independently and as part of a team, and desire to be a proud brand ambassador for Liz Earle.

Is previous customer service experience required?

Previous customer service experience is preferred, particularly with skincare products, but it is not explicitly required.

What benefits does Liz Earle offer to employees?

Benefits include an employee discount of up to 75%, store discounts, a quarterly Liz Earle Goody Box, a discretionary team bonus scheme, certification as a skin expert, a generous holiday allowance, and a personal pension scheme.

How does Liz Earle address diversity and inclusion?

Liz Earle is an equal opportunity employer and empowers employees to be their authentic selves, with diversity, equity, and inclusion at the center of their culture.

What is the application process for this role?

Interested candidates can apply, and if successful, they will receive an invitation for an in-store interview within 14 days.

Are there flexible working options available?

Yes, flexible working options, including job shares and reduced hours, are available, and reasonable adjustments can be provided during the application and interview process if needed.

We are the UK’s largest pharmacy-led health & beauty retailer. With you. We change for the better.

Retail & Consumer Goods
Industry
10,001+
Employees
1849
Founded Year

Mission & Purpose

Boots is a renowned pharmacy-led health and beauty retailer with a strong presence in the UK. With over 170 years of history, Boots has become a trusted brand offering a wide range of health, wellness, and beauty products. They operate a vast network of stores as well as an online platform, providing customers with convenient access to an extensive selection of skincare, cosmetics, fragrance, haircare, toiletries, and healthcare items. Boots' mission is to enhance the well-being of their customers by delivering quality products, expert advice, and exceptional customer service. They strive to make a positive impact on people's lives by promoting health, beauty, and self-care. With a commitment to innovation and customer satisfaction, Boots continues to be a go-to destination for individuals seeking reliable healthcare and beauty solutions.

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