LLP - Paralegal/Claims Handler - Professional Indemnity - Bristol

DAC Beachcroft LLP

Apr 17

Applications are closed

Job
Full-time
Entry Level
Legal
Bristol

Requirements

Graduate calibre with an excellent academic record and/or previous experience of working as a claims paralegal or similar within the field of professional indemnity is desirable
IT literate with working knowledge of Word and Excel
Knowledge/previous experience of case management systems would be an advantage but training will be provided
Please ensure that you include grades obtained from GCSE level (or equivalent) onwards within your CV.
Personal Skills:
Client focused with an ability to build strong relationships with client and third party contacts at all levels
Able to work to deadlines, prioritise own workload effectively under pressure and manage conflicting priorities
Proactive and energetic with a tenacious approach to identifying issues and solving problems
Quality and customer service oriented with a concern for accuracy and an eye for detail
Team oriented. A collegiate approach to sharing knowledge and working with colleagues across locations is essential
Able to progress tasks using own initiative, seeking guidance and input from others where appropriate
Committed and enthusiastic with a mature attitude to work and a desire to commit long term to a career in this field
Confident oral and written communication skill

Responsibilities

The overall purpose of this role is to provide a timely, professional and high-quality service to clients in the management of professional indemnity cases. Claims Handlers will typically work on professional indemnity cases up to a value of £250k and/or more straightforward cases without complex coverage issues (e.g. surveyor and estate agent claims)
Manage a varied professional indemnity caseload under supervision. This will include developing a knowledge of legal issues in respect of a variety of professions as well as building an understanding of each profession’s own rules, procedures and regulatory framework
Conduct review of new cases, completing case checklist to identify coverage issues
Assess liability and quantum and establish strategy for the case
Draft correspondence to brokers/insureds requesting additional information as required
Resolve claims through negotiation of settlement, rebuttal of claim and/or declining of cover
Review panel reports and obtain instructions when appropriate
Maintain ongoing contact with the client throughout the process to report on progress and take further instructions
Play a key role in developing and maintaining client relationships
Ensure that the client’s brand and methodology are promoted effectively in all dealings with third parties
Instruct experts and external counsel where appropriate
Ensure that case management system and hard copy files are updated with diary dates as required by the case
Assume responsibility for quality control and client protocol compliance on own caseload, including accuracy and timeliness of record keeping, file management and management reporting and information
Ensure that the DAC Beachcroft brand and standards are maintained in managing the outputs of other panel firms
Handle confidential information in line with the firms data security protocols.

DAC Beachcroft LLP

Broad-based commercial law firm delivering bespoke solutions, one client at a time.

Law

Industry

1001-5000

Employees

1762

Founded Year

Mission & Purpose

DAC Beachcroft is a leading international legal business with offices across Europe, Asia Pacific and Latin America. We partner with our clients to help them achieve sustainable growth and to defend their business and reputation. We do this by taking a tailored approach to providing commercial, transactional, claims, risk and advisory legal services. We are recognised leaders in Insurance, Health and Real Estate and draw on the knowledge, industry experience and commercial expertise of our outstanding 3,000 lawyers and support colleagues in these sectors and beyond. We are forward-thinking, flexible and easy to engage with and we're proud that our clients tell us regularly that we're great to work with. We know that our clients value advice that is innovative, practical and personal to them, and we pride ourselves on getting to the heart of their businesses. We measure our performance against their expectations and embrace change as a necessary stage in evolving and strengthening our relationships. The close working relationship we enjoy with our clients has not been built overnight but honed carefully over the last 250 years. This means today our clients can remain confident they have the very best legal expertise available.