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Localization Manager, Quality

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Zoom

Sep 18

Applications are closed

  • Job
    Full-time
    Senior Level
  • Consulting
  • Amsterdam

Requirements

  • Bachelor’s degree in Linguistics, Translation or related field
  • 7+ years of experience in localization, preferably in managing language quality programs on the client side
  • Familiarity with common translation technologies and translation management systems (Smartling)
  • Ability to describe linguistic challenges, cultural questions and concept to stakeholders
  • Have a close attention to detail and be able to demonstrate empathy while addressing conflicts arising from differing opinions on localization quality
  • Be fluent in at least one other language besides English

Responsibilities

  • As the Senior Localization Quality Program Manager, you will be responsible for the management and effectiveness of Zoom’s quality program, playing an integral role in Zoom’s overall Localization program.
  • You will work closely with our Language Managers, Program Managers and vendors to define the tone, style and overall quality of all Zoom content in your language.

FAQs

What is the job title for this position?

The job title is Senior Localization Quality Program Manager.

Where is this position located?

This position can be based in the Netherlands or be remote in the US.

What are the primary responsibilities of the Senior Localization Quality Program Manager?

The primary responsibilities include managing and ensuring the effectiveness of Zoom’s quality program, and playing an integral role in the overall Localization program.

Who does the Senior Localization Quality Program Manager report to?

This position reports directly to the Leader of Localization & Marketization.

What qualifications are required for this role?

A Bachelor’s degree in Linguistics, Translation or a related field, and 7+ years of experience in localization, preferably managing language quality programs on the client side.

Is familiarity with translation management systems important for this role?

Yes, familiarity with common translation technologies and translation management systems, specifically Smartling, is required.

What language skills are expected from the candidate?

Candidates should be fluent in at least one other language besides English.

What type of work environment does Zoom offer for this position?

Zoom offers a structured hybrid work approach, combining remote work and office settings.

What benefits does Zoom provide its employees?

Zoom provides a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health, support work-life balance, and contribute to their community.

How does Zoom ensure diversity and inclusion in the workplace?

Zoom is committed to an equal opportunity workplace, not discriminating based on race, religion, national origin, gender identity or expression, sexual orientation, age, or other statuses, and values the unique contributions of all employees.

What should I do if I need assistance during the interview process due to a medical disability?

You should submit an Accommodations Request Form, and a team member will reach out to you regarding your needs.

Does Zoom hire individuals with arrest and conviction records?

Yes, Zoom welcomes qualified applicants with arrest and conviction records and focuses on inclusive hiring practices.

Bringing the world together, one connection at a time.

Technology
Industry
5001-10,000
Employees
2011
Founded Year

Mission & Purpose

Zoom is a leading provider of video communication and collaboration solutions. Their platform allows people to connect and communicate remotely through high-quality video and audio conferencing, online meetings, webinars, and virtual events. With a user-friendly interface and robust features, Zoom enables individuals and organisations to stay connected, collaborate effectively, and engage with others regardless of their location. Zoom's ultimate mission is to make video communications frictionless and accessible to everyone, empowering people to connect, communicate, and collaborate seamlessly across the globe.

Benefits

  • Employee Stock Purchase Plan (ESPP)

  • Long-Term Sickness & Disability: 75% of basic annual salary after 13 weeks of incapacity

  • Cash Plan: reimbursement for out-of-pocket expenses relating to healthcare needs such as dental and optical

  • Private Medical (fully medically underwritten): includes inpatient, outpatient, and virtual GP services. This plan includes Vitality Wellness and discount programs.

  • Employee Assistance Program (EAP) including emotional support, financial resources and legal guidance

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