Logistics Operator

Cencora

1mo ago

Job
Full-time
Junior Level
Logistics
Facilities Management
Melbourne

AI generated summary

You need 2+ years in logistics, forklift licenses, WMS experience, import/export knowledge, strong communication skills, attention to detail, and the ability to lift 20kg safely.
You will manage shipping processes, verify materials, pack shipments, maintain inventory, ensure compliance, and collaborate with stakeholders while ensuring a safe workplace.

Requirements

Have minimum 2 years logistics & warehousing experience
Experience in receiving/put away, inventory/replenishment, pick/pack process from waving order to completion, booking of transport for cold chain orders for re-fridge transport
Understanding of the sensitivity of handling pharmaceutical products and working with and reviewing Standard Operating Procedures (SOP’s)
Current forklift license - counter balance and high reach and electric reach trucks
Experience in Warehouse Management Systems (WMS)
Position will require being able to lift loads up to 20kg independently using safe lifting methods described in manual handling training
Excellent interpersonal relationships
Be able to take initiatives and solve problems
Self driven and can work autonomously
Sound computer skills
An understanding of Imports and Exports processes and statutory requirements
Sound experience using the Microsoft Office Suite, including Word, Excel and Outlook
Strong interpersonal and communication skills
Sound level of numeracy and demonstrated attention to detail
Sound written and verbal communication skills
Problems solving skills
Demonstrated ability to work flexibly within tight time schedules and in accordance with variable workload demands
A calm and customer focused approach

Responsibilities

Comply with World Courier Standard Operating Procedures (SOP), which contain specific instructions to take the steps concerning the reception and shipment of materials
Compare the material received with the documentation forwarded in order to certify concordance or disagreement
Prepare box contents according to the information described on Packing List with correct temperature control
Physically perform packing process of inbound, outbound and returned shipments using Cencora World Courier packaging products
The Operator must have the training and the capability required to control materials characteristics (described in their labels): ID number, expiration date, lot number, patient’s kit, and temperature and storage conditions as well as any additional information that could be useful
The Operator must be specifically trained in order to perform activities related to shipments such as the picking, packaging preparation, packing and labeling
Perform activities on the Operative System CTM-STAR related to the Inbound, Outbound, Return and Relocation processes
Have deep knowledge and carry out relabeling, returns processing, stock control, balance and relocations processes developed at the Facility
Perform any other duties the employee has been trained for
Follow receiving, storage and shipping procedures for processing commercial products in the warehouse applies to all environments including but not limited to cold chamber controlled ambient and vault products
Support Commercial initiatives by streamlining processes to gain efficiencies in the warehouse
Complete assigned reporting, cross check and verification checks as per daily, weekly and monthly reporting
Work closely with packaging contacts to ensure enough supplies are maintained for the warehouse
Pick, pack and prepare and verify products for shipping
Process inbound, outbound and return shipments for Commercial
Work with a number of IT systems, including, but not limited to ASW, IRIR, Returns connect
Perform daily cycle counts and stock-takes
Perform any other duties the employee has been trained for
Once trained, be part of an on call rotational roster 24/7 with the logistics team to provide in person attendance for emergency response in case of any emergency shipments required by World Courier Clients
Work in all temperature controlled environments including but not limited to
+15 to +25°C
+2 to +8°C
-20 to -30°C
Participate in scheduled weekend tasks for stock control and balance sheet processes
Keep Internal Stakeholders informed of the progress of their order and shipment
Collaborate with Internal Stakeholders to find appropriate resolutions to Clinical and Commercial matters to ensure ongoing client satisfaction
Liaise with the Transport Customer Service team in relation to World Courier transport bookings and ensure correct processes are followed
Provide information to all WCA business units to ensure work output is coordinated in an effective manner
Contribute to team and organisational wide discussions by sharing ideas, experiences and recommendations around improving the effectiveness and efficiency of the business
Effectively collaborate with all Internal Stakeholders to ensure the function is operating effectively and efficiently, while maintaining a harmonious team environment
Comply with standard operating procedures and policies to ensure that the function is demonstrating consistent practices nationally and is in line with strategic objectives
Ensure WCA compliance with all government legislative and other requirements such as ACS, CASA, AQIS, IATA, ISO
Ensure full compliance with international local regulations such as WCA RACA SP (Registered Air Cargo Security Program) Australian Customs IATA regulations
Ensure full compliance with WCA quality management systems (GxP)
Actively promote a culture that values a safe and healthy workplace
Take reasonable care of, and cooperate with actions taken to protect the health and safety of both themselves and others
Report all accidents, incidents and hazards to their supervisor as soon as is practicable
Ensure compliance with relevant OH&S legislation and that any issues are identified and actioned in line WCA policy

FAQs

What is the main responsibility of a Logistics Operator at Cencora?

The main responsibility of a Logistics Operator is to perform a variety of warehouse-related duties including receiving and storage of goods, preparing orders for shipment, and ensuring that orders are filled accurately and efficiently.

What experience is required for this position?

A minimum of 2 years of logistics and warehousing experience is required, including experience in receiving/put away, inventory/replenishment, and the pick/pack process.

Is training provided for this role?

Yes, the operator must undergo specific training to perform activities related to shipments, such as picking, packaging preparation, packing, and labeling.

What environments will the Logistics Operator work in?

The Logistics Operator will work in various temperature-controlled environments, including +15 to +25°C, +2 to +8°C, and -20 to -30°C.

Is a forklift license required for this position?

Yes, a current forklift license (counterbalance, high reach, and electric reach trucks) is required.

Are there any physical requirements for the job?

Yes, the position requires the ability to lift loads up to 20kg independently using safe lifting methods as described in manual handling training.

What types of skills are necessary for this role?

Necessary skills include excellent interpersonal relationships, problem-solving abilities, sound computer skills, strong communication skills, and attention to detail.

What software systems will the Logistics Operator work with?

The Logistics Operator will work with various IT systems, including ASW, IRIR, and Returns Connect.

What kind of schedule can a Logistics Operator expect?

The role requires participation in an on-call rotational roster 24/7 for emergency response situations.

How does Cencora ensure compliance with regulations?

Cencora complies with all government legislative and other requirements, including ACS, CASA, AQIS, IATA, ISO, and ensures adherence to quality management systems and Standard Operating Procedures (SOPs).

Cencora

Science & Healthcare

Industry

10,001+

Employees

Mission & Purpose

Cencora, a company building on the legacy of AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on improving the lives of people and animals around the world. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We also help our partners bring their innovations to patients more efficiently to accelerate positive outcomes. Becoming Cencora has allowed us to combine all the companies and services of AmerisourceBergen. Now, as a unified and internationally inclusive brand, we’re continuing to invest in and focus on our core pharmaceutical distribution business, while also growing our platform of pharma and biopharma services to support pharmaceutical innovation and access. Our 46,000+ worldwide team members are shaping the future of healthcare through the power of our purpose: We are united in our responsibility to create healthier futures.