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Loss Prevention Officer

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TJX Europe

1mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Facilities Management
  • Leverkusen

AI generated summary

  • You should be self-motivated, resilient, and possess strong communication skills, with the ability to stay calm in challenging situations. Experience in customer service or security is a plus but not required.
  • You will maintain a visible presence at entrance doors to protect customers, staff, and merchandise, prevent losses on the sales floor, ensure product safety, and resolve conflicts effectively.

Requirements

  • Hohe Eigenmotivation und Belastbarkeit, sowie eine hervorragende Kommunikationsfähigkeit
  • In herausfordernden Situationen die Fähigkeit ruhig und professionell zu agieren
  • Erfahrungen in einer kundenorientierten Rolle, Sicherheitsrolle, im Sicherheitsdienst, Security oder Ausbildung zur Fachkraft für Schutz und Sicherheit hilfreich aber nicht zwingend erforderlich
  • Quereinsteiger sind herzlich willkommen

Responsibilities

  • Sichtbare, freundliche und zugängliche Präsenz an unseren Eingangstüren um Kunden, Mitarbeitende und Waren zu schützen
  • Verhinderung von Verlusten auf der Verkaufsfläche
  • Gewährleistung der Sicherheit unserer Produkte in Zusammenarbeit mit unserem Store-Team
  • Herbeiführung effektiver Konfliktlösungen

FAQs

What is the job title for the position being offered?

The job title is Loss Prevention Officer (Sicherheitsmitarbeiter / Doorman).

Where is the job location?

The job is located in Leverkusen, Germany.

What type of employment is being offered for this position?

This position is offered as a full-time role, with 40 hours per week.

What are the advantages of this job?

Advantages include a secure workplace in an expanding company, flexible working hours with shift planning, 30 vacation days, employee discounts, a pension scheme, employee assistance program, and fitness offers through Wellhub.

What are the main responsibilities of a Loss Prevention Officer?

Responsibilities include maintaining a visible and friendly presence at entrance doors to protect customers, employees, and merchandise, preventing losses on the sales floor, ensuring the safety of products in collaboration with the store team, and effectively resolving conflicts.

What qualifications or experience do candidates need for this role?

Candidates should have high self-motivation and resilience, excellent communication skills, and the ability to act calmly and professionally in challenging situations. Experience in customer-oriented or security roles is helpful but not mandatory. Career changers are welcome to apply.

Is the position open to all applicants?

Yes, the position is open to all applicants without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief, and/or sexual orientation.

What is the company offering this position?

The position is offered by TJX Deutschland Ltd. & Co. KG, part of TJX Europe.

What type of development opportunities does this job provide?

The job provides diverse opportunities for development and growth within the company.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

TJX Europe operates as a major retail division of The TJX Companies, Inc., managing well-known brands such as TK Maxx and Homesense across Europe. Their ultimate mission is to deliver high-quality, brand-name products at affordable prices to enhance customer satisfaction. Their purpose is to offer a wide variety of merchandise, from fashion to home goods, while fostering an engaging shopping experience and supporting a diverse, inclusive workplace for their employees.