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Manager - Branch (Security Sales)

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Wesco

6d ago

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Sales & Business Development
  • Memphis

AI generated summary

  • You need a high school diploma (bachelor’s preferred), 5-7 years sales experience, team management skills, strong communication, and customer service knowledge. Time management and computer skills are essential.
  • You will enhance customer service, drive sales, manage team performance, ensure safety compliance, build customer relationships, analyze inventory, and plan events to optimize branch profitability.

Requirements

  • High School Degree or Equivalent required; Bachelors Degree - Sales, Business Administration, Engineering, or relevant field preferred
  • 5-7 years prior professional sales experience in related industry
  • 1-3 years prior experience with managing a team
  • Working knowledge of business and management principles in strategic planning, resource allocation and coordination of people and resources
  • Demonstrated verbal, written, analytical, persuasion and interpersonal skills
  • Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
  • Ability to exercise teamwork, leadership, and flexibility
  • Excellent time management and computer skills

Responsibilities

  • Drive customer service excellence to every aspect of the branch, including showroom appearance, display of merchandise, product placement and store layout.
  • Ensure strategic goals and sales targets are met by maximizing sales and gross profit, reviewing sales performance, controlling expenses, and managing inventory investment.
  • Hire, train, develop, and supervise a small team of non-management employees.
  • Provide staff with feedback, coaching, and performance evaluations. Assess needs and build career paths.
  • Coordinate staffing schedules and conduct weekly staff meetings.
  • Ensure the branch complies with outlined safety policies and procedures, as well as local health regulations.
  • Network to improve the presence and reputation of the branch and the company.
  • Stay abreast of the competition and emerging technologies.
  • Identify current and future customer requirements by establishing rapport with existing and potential customers. Develop and maintains relationships with top accounts.
  • Ensure customer (in person) visits are scheduled regularly with the designated OSR.
  • Address customer concerns and ensure best possible outcome.
  • Develop strategies to expand walk in traffic and optimize profitability.
  • Analyze/monitor inventory/ stock movement.
  • Plan & organize customer events, local tradeshow needs, seminars and supplier counter days.
  • Create protocols to protect the store including theft management.

FAQs

What are the primary responsibilities of the Manager - Branch (Security Sales)?

The primary responsibilities include managing daily operations, driving customer service excellence, meeting sales targets, hiring and training staff, ensuring compliance with safety and health regulations, networking to enhance branch presence, and managing inventory.

What qualifications are required for this position?

A High School Degree or Equivalent is required, with a Bachelor's Degree in Sales, Business Administration, Engineering, or a relevant field preferred. Candidates should also have 5-7 years of professional sales experience and 1-3 years of team management experience.

Is sales experience in the security industry a requirement?

While prior sales experience in a related industry is important, specific experience in the security industry is not explicitly required.

What is the compensation range for this position?

The compensation range for the Manager - Branch (Security Sales) position is between $65,280 and $81,600, depending on various factors such as education, experience, and qualifications.

Are there opportunities for bonuses or additional compensation?

Yes, for eligible positions, compensation may include participation in a bonus or sales compensation plan based on achievement against sales targets and business objectives.

What benefits does Wesco offer to its employees?

Wesco offers a full range of benefits, including paid time off, medical/dental/vision insurance, and retirement savings plans for eligible employees.

What is the working environment for this position?

The working environment is primarily an office setting, but employees may need to travel to customer sites or warehouse facilities and may be exposed to outdoor weather conditions.

What are the physical expectations for this role?

Employees are required to sit and drive a vehicle to perform their job duties.

Does the company have a commitment to diversity and inclusion?

Yes, Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed, promoting a culture grounded in teamwork and respect.

How can I apply for this position?

You can learn more about working at Wesco and apply online through their careers page.

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Wesco

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

At Wesco, we believe life should run smoothly. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Harnessing 100 years of ingenuity and expertise, we increase profitability, improve productivity and mitigate risk for approximately 150,000 customers worldwide. With millions of products and locations in more than 50 countries, Wesco is your partner in progress. Our company’s greatest asset is our people. From our corporate and field offices to our distribution sites, Wesco employs over 20,000 professionals around the globe. We’re committed to fostering diversity and inclusion across our workforce by embracing the unique perspectives, authenticity, and individuality our team members contribute to the company.