Logo of Huzzle

Manager Data Analytics and Insight

  • Job
    Full-time
    Senior Level
  • Consulting
    Data
  • Milan

AI generated summary

  • You need 5+ years in CRM data management, Salesforce experience, strong analytical and communication skills, team leadership, and proficiency in analytics tools. CRM certifications are a plus.
  • You will manage CRM data projects, enhance strategies, analyze customer data, lead a team, present findings to executives, prioritize tasks, and improve CRM processes and tools.

Requirements

  • 5+ years of relevant experience in CRM data management and strategy, preferably within the automotive sector or durable goods.
  • Proven experience working with Salesforce or similar CRM platforms.
  • Demonstrated ability to manage and lead data-focused teams in a collaborative, fast-paced environment.
  • Strong analytical skills, with the ability to translate complex data into actionable insights.
  • Excellent communication and interpersonal skills, with the ability to interface effectively with C-level executives and other senior stakeholders.
  • Solid understanding of workload management, prioritization, and crisis escalation processes.
  • A results-driven mindset with a strategic vision for CRM data initiatives.
  • Experience in consulting or agency environments.
  • Familiarity with automotive-specific CRM workflows and customer engagement strategies.
  • Proficiency in tools such as: Python, R, Tableau, Power BI, or similar analytics platforms.
  • Certifications in Salesforce (e.g., Salesforce Administrator, Advanced Administrator, or Data Architect).

Responsibilities

  • Job Posting: Responsibilities
  • - Manage CRM data-related projects and initiatives.
  • - Develop and implement data management strategies to enhance customer relationship management.
  • - Collaborate with cross-functional teams to ensure data quality and integrity.
  • - Analyze customer data to derive actionable insights and drive strategic decisions.
  • - Lead a team of data specialists, providing guidance and mentorship.
  • - Interface with stakeholders, including C-level executives, to present data-driven findings.
  • - Oversee workload management and prioritize tasks effectively.
  • - Ensure timely escalation of issues and crises as they arise.
  • - Continuously evaluate and improve CRM processes and tools.

FAQs

What qualifications are required for the Manager Data Analytics and Insight position?

The required qualifications include 5+ years of relevant experience in CRM data management and strategy, preferably within the automotive sector or durable goods, proven experience with Salesforce or similar CRM platforms, strong analytical and communication skills, and a results-driven mindset.

What skills are preferred for candidates applying for this position?

Preferred qualifications include experience in consulting or agency environments, familiarity with automotive-specific CRM workflows, proficiency in analytics tools like Python, R, Tableau, Power BI, and certifications in Salesforce.

How important is experience in the automotive sector for this role?

While experience in the automotive sector is preferred, the position primarily focuses on CRM data management and strategy, so relevant experience in similar industries may also be considered.

Will I need to manage a team in this role?

Yes, the position requires demonstrated ability to manage and lead data-focused teams in a collaborative, fast-paced environment.

What's the company culture like at Publicis Sapient?

Publicis Sapient emphasizes a culture of curiosity, agile methodologies, and deep industry knowledge, allowing meaningful impact through digital business transformation.

What kind of work environment can I expect?

You can expect a collaborative, fast-paced work environment focused on data-driven initiatives and strategic vision.

Is this position suitable for someone coming from a consulting background?

Yes, experience in consulting or agency environments is listed as a preferred qualification, making it suitable for candidates from such backgrounds.

Will I need to interface with C-level executives?

Yes, the role requires excellent communication and interpersonal skills to effectively interface with C-level executives and other senior stakeholders.

What tools and platforms are essential for this position?

Essential tools and platforms include Salesforce or similar CRM platforms, along with proficiency in analytics tools like Python, R, Tableau, and Power BI.

How many people work at Publicis Sapient?

Publicis Sapient has around 20,000 people and operates in over 50 offices worldwide.

Helping organizations thrive in a digital-first world through Digital Business Transformation

Consulting
Industry
10,001+
Employees
1988
Founded Year

Mission & Purpose

Publicis Sapient is a digital business transformation company. We partner with global organizations to help them create and sustain competitive advantage in a world that is increasingly digital. We operate through our expert SPEED capabilities: Strategy and Consulting, Product, Experience, Engineering and Data, which combined with our culture of curiosity and deep industry knowledge, enables us to deliver meaningful impact to our clients’ businesses through reimagining the products and experiences their customers truly value. Our agile, data-driven approach equips our clients’ businesses for change, making digital the core of how they think and what they do. Publicis Sapient is the digital business transformation hub of Publicis Groupe with 20,000 people and over 50 offices worldwide.