Manager, Diversity Equity Inclusion & Belonging

Tiffany & Co.

Jan 16

Applications are closed

Job
Full-time
Senior Level
Customer Relations
People, HR & Administration
New York

Requirements

Bachelor's degree
Experience abroad and/or work across countries required
5+ years of experience in diversity, equity, and inclusion roles, with a focus on retail environments and multicultural clienteling
Retail experience
Proven experience in developing and implementing DEI strategies and initiatives
Strong analytical skills with the ability to interpret data and generate actionable insights
Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels
Experience in managing and supporting Employee Resource Groups (ERGs)
Strong project management skills with the ability to manage multiple priorities and deadline
Dedication to continuous learning and staying current with DEI best practices and trends
Ability to work collaboratively with cross-functional teams and influence at all levels of the organization
Passion for fostering an inclusive and diverse workplace culture

Responsibilities

Collaborate with retail excellence and retail learning teams and retail leadership to integrate DEIB principles into daily operations and clients’ interactions
Provide training and resources to retail staff to improve their understanding and ability to serve diverse clients effectively
Develop and implement initiatives that promote an inclusive and equitable retail environment
Design and execute strategies to engage and support a diverse client base, ensuring a personalized and culturally relevant customer experience
Work closely with marketing and sales teams to build campaigns and materials that resonate with multicultural audiences
Supervise and analyze client feedback to continuously improve multicultural clienteling efforts
Provide training and resources to client-facing employees to improve their cultural competence and ability to engage with diverse clients
Lead the development and execution of internal and external DEIB communications
Work with the corporate communications team to highlight DEIB initiatives and successes
Support the establishment, growth, and efficiency of ERGs within the organization at global level
Provide mentorship, resources, and training to ERG leaders to help them achieve their goals and champion a sense of community
Facilitate regular meetings and events to promote engagement and collaboration among ERGs
Develop and supervise key performance indicators (KPIs) related to DEIB initiatives with a focus on retail environments
Analyze data to identify trends, opportunities, and areas for improvement
Prepare and present regular reports to senior leadership on the progress of DEIB goals and initiatives
Strengthen the inclusive-leadership capabilities of managers and executives
Hold leaders accountable for progress on DE&I goals
Promote a culture of willingness and tackle microaggressions and discriminatory behavior
Develop and deliver training programs passionate about multicultural awareness, inclusive communication, and other DEIB-related topics for retail teams
Provide ongoing education and support to managers and employees to cultivate an inclusive culture

FAQs

What is the primary focus of the Manager, Diversity Equity Inclusion & Belonging role?

The primary focus is on advancing Tiffany & Co.'s DEIB strategy, particularly within retail teams, and developing initiatives that promote a diverse and inclusive environment.

Is this position remote or in-person?

This position is in-person at our Corporate Office in New York City.

What qualifications are required for this position?

A Bachelor's degree, 5+ years of experience in diversity, equity, and inclusion roles, experience in retail environments, and strong analytical and communication skills are required.

What type of experience is preferred for candidates applying to this role?

Candidates should have experience abroad and/or work across different countries, as well as proven experience in developing and implementing DEI strategies.

Will the Manager have any responsibilities related to Employee Resource Groups (ERGs)?

Yes, the Manager will support the establishment, growth, and efficiency of ERGs within the organization at a global level.

What will be the salary range for this position?

The hiring range for this position is $129k-$160k, depending on the candidate's relevant skills and experience.

How will the Manager be expected to engage with retail teams?

The Manager will collaborate with retail excellence and learning teams to integrate DEIB principles into daily operations and provide training and resources to improve understanding of diverse clients.

What type of metrics will the Manager need to develop and analyze?

The Manager will need to develop key performance indicators (KPIs) related to DEIB initiatives and analyze data to identify trends and areas for improvement.

What is Tiffany & Co.'s commitment to candidates of diverse backgrounds?

All gender identities and orientations are encouraged to apply, and Tiffany & Co. is happy to provide accommodations for interviews upon request.

What will be a key aspect of the training and development responsibilities?

The Manager will develop and deliver training programs focused on multicultural awareness, inclusive communication, and other DEIB-related topics for retail teams.

Tiffany & Co.

Expertly crafting jewelry for the world’s greatest love stories since 1837.

Retail & Consumer Goods

Industry

10,001+

Employees

1837

Founded Year

Mission & Purpose

In 1837 Charles Lewis Tiffany founded his company in New York City where his store was soon acclaimed as the palace of jewels for its exceptional gemstones. Since then TIFFANY & CO. has become synonymous with elegance, innovative design, fine craftsmanship and creative excellence. During the 20th century fame thrived worldwide with store network expansion and continuous cultural relevance, as exemplified by Truman Capote’s Breakfast at Tiffany’s and the film starring Audrey Hepburn. Today, with more than 13,000 employees, TIFFANY & CO. and its subsidiaries design, manufacture and market jewelry, watches and luxury accessories – including more than 5,000 skilled artisans who cut diamonds and craft jewelry in the Company’s workshops, realizing its commitment to superlative quality. The Company operates more than 300 TIFFANY & CO. retail stores worldwide as part of its omni-channel approach. To learn more about TIFFANY & CO. as well as its commitment to sustainability,