FAQs
What is the job title for this position?
The job title is Manager Investigations, KYC.
What department is this position associated with?
This position is associated with Amazon Web Services (AWS) Sales, Marketing, and Global Services (SMGS).
What are the key responsibilities of this role?
Key responsibilities include learning and using groundbreaking technologies, applying advanced troubleshooting techniques, interacting with leading engineers globally, partnering with Amazon teams in India, and leveraging customer support experience to provide feedback.
What are the basic qualifications required for this position?
The basic qualifications include a Bachelor’s degree or equivalent experience in a technical position, 2+ years of network, security, and operating system support experience, and 2+ years of information security and compliance experience.
Are there any preferred qualifications for this job?
Yes, preferred qualifications include advanced knowledge of Microsoft Office products, especially MS Excel and Word, and experience in operational excellence using Six Sigma methodologies.
Where is this position located?
This position is located in Karnataka, India.
What type of companies will this role support?
This role will support a global list of companies and developers, ranging from small- and mid-market accounts to enterprise-level customers including public sector.
Is experience in distributed systems necessary for this role?
Yes, at least 2+ years of distributed systems experience is required.
What is expected from candidates in terms of experience?
Candidates should have at least 2+ years of network, security, operating system support, and information security and compliance experience.
Will I be working with international teams?
Yes, you will have the opportunity to interact with leading engineers around the world and partner with Amazon teams in India.
Do I need to have a background in cloud computing?
While a background in cloud computing is not explicitly stated, having an interest and some familiarity with cloud technologies would be beneficial for this role.