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Manager IT Applications, Oracle Fusion HR

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Acosta

Yesterday

  • Job
    Full-time
    Senior Level
  • IT & Cybersecurity
    People, HR & Administration
  • Jacksonville

AI generated summary

  • You must have 8+ years managing ERP teams, 5+ years in UKG Payroll/Time & Labor, Oracle Fusion experience, strong project management, problem-solving skills, and vendor management expertise.
  • You will manage IT application support, improve processes, oversee team performance, ensure system integrity, resolve issues, and collaborate on projects to meet business objectives.

Requirements

  • Minimum Education and Work Experience
  • Associate's degree or equivalent work experience in industry name required.
  • 8+ years of experience managing teams in an ERP environment (Both HCM and/or Finance) in the following platforms (Oracle Fusion, UKG)
  • 5+ years of hands-on experience in UKG Payroll and UKG Workforce Central modules (configuration, integration, etc.)
  • Experience working with Oracle Fusion environments is highly desirable.
  • Experience managing Payroll solutions and Time & Labor solutions is highly desirable
  • Demonstrated experience in understanding Compliance and regulatory needs for both the capabilities - Payroll and Time & Labor.
  • 5+ years of experience integrating Payroll and Time & Labor solutions with Core HCM solutions using varied integration tools.
  • Proven experience in working collaboratively with business partners at various individual and leadership levels as well as managing relationships with vendors/consultants
  • Demonstrated experience working with Managed service partners – offshore and nearshore.
  • Expertise in business process analysis, requirements gathering, solution design and development, vendor management, enterprise application support, and a strong business understanding.
  • Proven experience in managing relationships with vendors/consultants, IT teams and internal stakeholders.
  • Knowledge, Skills, and Abilities
  • Ability to analyze a problem or a requirement, break it down and derive detailed set of requirements
  • Knowledge of HR business processes
  • Ability to visually represent through business process flows, Data flows and other architecture diagrams.
  • Highly effective problem solving and critical thinking skills
  • Project Management skills
  • Collaborative approach on working with business and IT partners
  • Communication leveraging different styles that is tailored to the audience
  • Calm and composed under pressure
  • Translate business to technical language and vice versa
  • Establish trusted network with peers and leaders in the company
  • Continuous learner and self-learner
  • Strive to achieve continuous improvement through innovative ideas
  • Hold oneself and their teams accountable for outcomes

Responsibilities

  • Understand Business processes and identifies improvement opportunities in Application, Process, and Service. Recommends products and services that will ensure business objectives are met.
  • Primary point of contact for business partners for the areas responsible.
  • Supervise support and development team members through hiring, performance appraisals, pay rate reviews, delegating, promoting, coaching, counseling, and terminating as needed.
  • Manages production support activities and daily operations for major systems and related subsystems to ensure their integrity.
  • Respond to incidents, problems and events in the application production environment and drive resolution of the root cause of problems.
  • Implement and follow the IT infrastructure library process framework.
  • Manage and provide direction for the Support Services Team in support of business operations.
  • Supports the development of the appropriate service culture within the internal and external delivery teams.
  • Provides governance of Application Support Services in a Managed Services model with SLA, if needed.
  • Documents each application and produces a maintenance plan to ensure high availability and planned change control.
  • Partner with leaders of other disciplines to ensure proposed solutions align with information, technology, infrastructure, business, and security architectures.
  • Develop, implement, and adhere to a code promotion process that will ensure that applications meet business requirements and systems goals, and fulfil end-user requirements.
  • Collaborate with cross functional IT team members and leaders to deliver business objectives.
  • Overall responsibility of application and integration design for the application and business areas.
  • Ensures applications have agreed disaster recovery, data backup, and archiving plans.
  • Review and analyze existing applications effectiveness and efficiency, and then develop strategies for improving or leveraging these systems and processes.
  • Develop, distribute, and coordinate the appropriate reporting mechanisms, procedures, or disciplines required to create and maintain and environment of continuous improvement.
  • Partner with Project Management team, as needed, in delivering projects successfully. Deliver small to medium sized projects.
  • Other duties as assigned.

FAQs

What is the primary responsibility of the IT Applications Manager - Oracle Fusion HR?

The primary responsibility is the management and support of a portfolio of applications that the HR team uses for their business operations, which includes overseeing architecture, support, maintenance, deployment, and enhancement of the HR applications.

What qualifications are required for this position?

A minimum of an Associate's degree or equivalent work experience is required, along with 8+ years of experience managing teams in an ERP environment (both HCM and/or Finance), and 5+ years of hands-on experience in UKG Payroll and UKG Workforce Central modules.

Is experience with Oracle Fusion necessary for this role?

While experience with Oracle Fusion environments is highly desirable, it is not strictly necessary, though a thorough understanding of both payroll and time & labor solutions is expected.

What types of skills are emphasized in the job description?

The job emphasizes skills such as problem-solving, project management, collaboration, communication, and the ability to analyze and translate business needs into technical requirements.

Will the manager be responsible for team management?

Yes, the manager will supervise support and development team members, overseeing hiring, performance appraisals, coaching, and other HR-related functions.

What is the expected approach to working with business partners?

The IT Applications Manager is expected to work collaboratively with business and IT partners to achieve business objectives and ensure proposed solutions align with various disciplines.

Does the position involve working with offshore teams?

Yes, the position requires working closely with an offshore support team to ensure high-quality support for the HR team and to maintain service level agreements (SLAs).

What type of company culture can candidates expect?

Candidates can expect a culture that promotes continuous improvement, innovation, accountability, and collaboration among team members and business partners.

What kind of projects will the manager be involved in?

The manager will partner with the Project Management team as needed to deliver small to medium-sized projects successfully.

Is salary information provided for the position?

Yes, the salary range for this position is posted as $103,000.00 - $128,000.00, depending on candidate qualifications and location.

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