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Manager, Merchandising Services and Data

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  • Job
    Full-time
    Senior Level
  • Data
    Hospitality & Retail
  • Calgary

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Requirements

  • Post-secondary education in STEM (Science, Technology, Engineering, Mathematics), Business or related discipline
  • Strong knowledge of merchandising processes, tools and technology
  • Experience and technical knowledge of PMM is considered an asset
  • Good knowledge and affinity for application, report and database design
  • Advanced SQL, Macros, and VBA skills
  • Advanced Automation and / or Microsoft Power Automation experience
  • Motivated, self-starter with the ability to function in an environment with a high level of ambiguity
  • Experience working on cross-functionally driven initiatives; the ability to build partnerships across teams
  • Solid leadership skills and presence; highly developed sense of accountability, passion and track record for delivering consumer-focused results
  • Knowledge of industry trends, advancements, methodologies, and best practices – particularly in Data Governance within the retail environment
  • Ability to work on multiple initiatives at a time, with a high attention to detail, organization, and time management. Ability to prioritize is a critical asset.
  • Strong communicator, both written and oral.
  • Ability to connect technical and business:
  • Business need to technical solutions & opportunities
  • Translate technical details in a manor suitable for the business
  • Partner with technical teams to relay business needs and issues
  • Work both collaboratively and individually
  • Lead and manage a team
  • Work to deadlines & deliverable milestones
  • Creative solutioning for business problems and opportunities

Responsibilities

  • Problem Solving oriented leader and key stakeholder in moving Sport Chek towards a Customer First mindset and enabling the business to put the customer at the core of our decision making and executional tasks.
  • Responsible for defining data quality standards and rules to ensure user provided information is compliant with defined quality requirements within their assigned domain (Merch Data – COST, MERCH OPS PLANNING, PRICE, PRODUCT, INVENTORY, VENDOR, FORECASTING)
  • Act as Product Owner and Subject Matter Expert for FGL’s instance of PMM
  • Manage data asset practices and ensure data processes are in place (plan, monitor and enforce)
  • Ensure proper support procedures, methodologies, best practices, documentation, and tools are in place to support the various projects and existing production systems
  • Partner with cross-functional stakeholders to scope data and tool requirements and build data driven solutions to solve complex business problems.
  • Work alongside IT and Business stakeholders, managers and AVPs to manage, prioritize, design, test and implement system change requests
  • Support capability project work from a data flow and systems perspective
  • Automation & Efficiency: Use advanced problem solving and technical skills to eliminate manual work, drive process efficiencies and improve data and decision quality

FAQs

What is the primary role of the Manager of Merchandising Services & Data?

The primary role of the Manager of Merchandising Services & Data is to shape and maintain merchandise systems, tools, and data needs to enable complex business decisions and processes. They ensure the systems are functional and assist in troubleshooting when needed, while also enabling access to data for analytic teams to support data-driven decision-making.

What skills and experiences are required for this position?

Candidates should have post-secondary education in STEM or a related discipline, strong knowledge of merchandising processes and technology, experience with PMM, advanced SQL, Macros, and VBA skills, as well as experience in automation and Microsoft Power Automation. Solid leadership skills, the ability to manage cross-functional initiatives, and strong communication skills are also essential.

How does this role contribute to customer-centric decision-making?

This role is crucial in driving a Customer First mindset by ensuring that data and processes are in place to support business decisions that put the customer at the core. The manager collaborates with stakeholders to translate business needs into technical solutions, enabling better decision-making and execution in terms of customer service.

What types of data will the Manager be responsible for?

The Manager will be accountable for data quality standards within their assigned domain, which includes Merch Data related to COST, MERCH OPS PLANNING, PRICE, PRODUCT, INVENTORY, VENDOR, and FORECASTING.

What does the job require in terms of collaboration?

The job requires the Manager to partner with cross-functional stakeholders to scope data and tool requirements, manage system change requests, and support various projects, establishing a shared understanding between business and technology teams to ensure alignment.

What is the work model for this role?

The position follows a hybrid work model, where employees work both in the office and virtually. Each leader can decide what work is best achieved in person based on their team's unique needs.

What types of problem-solving skills are emphasized in this role?

The role emphasizes advanced problem-solving and technical skills aimed at eliminating manual work, driving process efficiencies, and improving the quality of data and decisions made within the merchandising domain.

How important is leadership in this role?

Leadership is essential as the Manager will lead and manage a team, set expectations, and drive a high level of accountability and results focused on consumer needs, as well as foster collaboration across teams.

What kind of technological skills are beneficial for this position?

Beneficial technological skills include advanced understanding and experience with SQL, database design, automation tools like Microsoft Power Automation, and familiarity with merchandising systems such as PMM.

What qualities are necessary to succeed in a fast-paced and ambiguous environment?

A strong ability to prioritize tasks, function as a self-starter, and work on multiple initiatives simultaneously with attention to detail and time management skills will help a candidate succeed in a dynamic work environment.

Find what moves you

Manufacturing & Electronics
Industry
1001-5000
Employees

Mission & Purpose

Find what moves you. At Sport Chek, we believe that sport is whatever moves you. It shouldn’t be bound by rulebooks or live within set lines and lanes. It’s not limited to what happens on the court, rink, field or track. Because it’s not just about what you’re doing, but how you’re feeling. Alive. Exhilarated. Renewed. Sport is more than its traditional definitions. It has the power to shape your style, your relationships, your mind, and ultimately, it’s part of who you are. Sport Chek is Canada’s health and wellness destination for looking well, feeling well, and performing well. Our role is to help motivate Canadians to get moving and help them achieve their wellness goals. As Canada’s leading health and wellness destination, Sport Chek understands better than anyone the role sports and activity play in the lives of Canadians. We want to inspire our customers to live an active lifestyle by making sports and activity more fun, approachable and inclusive. With over 190 stores across Canada, Sport Chek is the destination for FGL Sports, providing customers with both brand name and private brand products.

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