FAQs
What is the primary role of the Manager of Merchandising Services & Data?
The primary role of the Manager of Merchandising Services & Data is to shape and maintain merchandise systems, tools, and data needs to enable complex business decisions and processes. They ensure the systems are functional and assist in troubleshooting when needed, while also enabling access to data for analytic teams to support data-driven decision-making.
What skills and experiences are required for this position?
Candidates should have post-secondary education in STEM or a related discipline, strong knowledge of merchandising processes and technology, experience with PMM, advanced SQL, Macros, and VBA skills, as well as experience in automation and Microsoft Power Automation. Solid leadership skills, the ability to manage cross-functional initiatives, and strong communication skills are also essential.
How does this role contribute to customer-centric decision-making?
This role is crucial in driving a Customer First mindset by ensuring that data and processes are in place to support business decisions that put the customer at the core. The manager collaborates with stakeholders to translate business needs into technical solutions, enabling better decision-making and execution in terms of customer service.
What types of data will the Manager be responsible for?
The Manager will be accountable for data quality standards within their assigned domain, which includes Merch Data related to COST, MERCH OPS PLANNING, PRICE, PRODUCT, INVENTORY, VENDOR, and FORECASTING.
What does the job require in terms of collaboration?
The job requires the Manager to partner with cross-functional stakeholders to scope data and tool requirements, manage system change requests, and support various projects, establishing a shared understanding between business and technology teams to ensure alignment.
What is the work model for this role?
The position follows a hybrid work model, where employees work both in the office and virtually. Each leader can decide what work is best achieved in person based on their team's unique needs.
What types of problem-solving skills are emphasized in this role?
The role emphasizes advanced problem-solving and technical skills aimed at eliminating manual work, driving process efficiencies, and improving the quality of data and decisions made within the merchandising domain.
How important is leadership in this role?
Leadership is essential as the Manager will lead and manage a team, set expectations, and drive a high level of accountability and results focused on consumer needs, as well as foster collaboration across teams.
What kind of technological skills are beneficial for this position?
Beneficial technological skills include advanced understanding and experience with SQL, database design, automation tools like Microsoft Power Automation, and familiarity with merchandising systems such as PMM.
What qualities are necessary to succeed in a fast-paced and ambiguous environment?
A strong ability to prioritize tasks, function as a self-starter, and work on multiple initiatives simultaneously with attention to detail and time management skills will help a candidate succeed in a dynamic work environment.