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Manager, Operations

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Fedex

1mo ago

  • Job
    Full-time
    Mid Level
  • Logistics
  • Brantford

AI generated summary

  • You need a Bachelor's in a relevant field or military rank, 3 years of supervisory experience, leadership skills, strong organizational and analytical abilities, and experience with budget planning.
  • You will manage staff, direct operations, monitor productivity, ensure safety and quality, implement process improvements, and foster a collaborative environment to achieve performance goals.

Requirements

  • Bachelor’s Degree in Logistics, Industrial Engineering or other related operations discipline is preferred. Alternatively, military rank at E-6-7/or O-2-O3.
  • A minimum of three years of supervisory experience, preferably in a logistics environment responsible for WMS, QDM, LMS, P&L and talent management.
  • Demonstrated leadership qualities with ability to lead other leaders.
  • Excellent organizational skills and the ability to prioritize.
  • Experience with Six Sigma or quality management methodologies and/or Green Belt certification preferred.
  • Strong analytical skills.
  • Previous team building experience preferred.
  • Previous budget planning and P/L exposure a plus.
  • Ability to follow policies and procedures.
  • Ability to read, write and interpret information.
  • Ability to add, subtract, multiply and divide.
  • Ability to use hands to finger, handle, or feel.
  • Ability to sit/walk/stand for duration of shift.
  • Must possess visual acuity to perform essential job functions.
  • Ability to conduct physical tasks with a full range of motion throughout the warehouse environment.
  • Ability to lift/carry items up to 50 pounds.

Responsibilities

  • Manages at least 2 full time exempt direct reports. Management responsibilities include, but are not limited to hiring, coaching, skills development, recognition and rewards, staff productivity and performance management to include disciplinary actions up to and including termination.
  • Directing the operational aspects of the facility.
  • Knowing and evaluating operational productivity goals, monitoring daily and ensuring goals are achieved on all shifts.
  • Ensuring/reinforcing the Company teammate culture is being fostered in the facility.
  • Assuring the attainment of facility production, quality and safety objectives.
  • Reviewing and assuring the accuracy of required production and inventory reports.
  • Coordinating and conforming to the operational aspects of the Company's Core Excellence Program and audit regularly to ensure full compliance.
  • Planning, monitoring and managing actual performance against operational portions of the budget; this includes, but is not limited to, proper management of departmental staffing levels, overtime and overall operational headcount.
  • Leading operational initiatives to ensure inventory accuracy goals are met.
  • Ensuring shipment and loading accuracy on all shifts.
  • Implementing process improvement programs utilizing Quality Driven Management methodologies.
  • Providing assistance to the General Manager on special projects as required.
  • Identify and coordinate daily activities of 40-100 team members; inspire your team to achieve desired results in productivity, teamwork, safety, quality, and job knowledge.
  • Collaborate across departments to drive optimal productivity; foster an environment in which diverse backgrounds are respected and valued.
  • Ensure performance plans are set, maintained, and continuously improved; generate creative solutions to identify improvements in processes.
  • Manage a safe workplace by advocating safety training and accident preparedness.

FAQs

What is the primary responsibility of the Operations Manager?

The primary responsibility of the Operations Manager is to safely execute daily operational plans and strategies, manage resources, ensure compliance with key processes, and achieve safety, quality, efficiency, and financial KPIs.

Is this position onsite or remote?

This position is onsite in Brantford, ON.

What type of experience is preferred for candidates applying for this position?

A minimum of three years of supervisory experience in a logistics environment is preferred, along with experience in areas such as WMS, QDM, LMS, P&L, and talent management.

What educational background is preferred for the Operations Manager role?

A Bachelor's Degree in Logistics, Industrial Engineering, or a related operations discipline is preferred. Military rank at E-6-7 or O-2-O3 is also accepted.

What are some key competencies required for this role?

Key competencies include interpersonal effectiveness, business knowledge, change management, talent development and management, and being results-oriented.

Will I be responsible for leading a team?

Yes, the Operations Manager will manage at least 2 full-time exempt direct reports and will be responsible for coaching, skills development, and performance management of the team.

What kind of initiatives will I be expected to lead?

You will be expected to lead operational initiatives aimed at achieving inventory accuracy goals, improving processes using Quality Driven Management methodologies, and ensuring compliance with safety and quality objectives.

Are there requirements for physical capability in this job?

Yes, candidates must be able to follow policies and procedures, conduct physical tasks with a full range of motion, lift/carry items up to 50 pounds, and maintain visual acuity to perform essential job functions.

What kind of safety measures should I advocate for in this role?

You should advocate for safety training, accident preparedness, and promote a safe workplace culture among your team members.

Is FedEx Supply Chain an equal opportunity employer?

Yes, FedEx Supply Chain, including its subsidiary companies, is an equal opportunity employer and evaluates qualified applicants without regard to protected characteristics.

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Fedex

Transportation
Industry
10,001+
Employees
1971
Founded Year

Mission & Purpose

FedEx connects people and possibilities through our worldwide portfolio of shipping, transportation, e-commerce and digital supply chain services. For decades, we’ve been innovating to deliver more for you. Strengthening supply chains with our global network. Simplifying logistics. Enhancing tracking and visibility. And using data from every journey to make your experience better. Our people are the foundation of our success, and FedEx has consistently ranked among the world’s most admired and trusted employers. We inspire our global workforce of more than 575,000 team members to remain absolutely, positively focused on safety, the highest ethical and professional standards, and the needs of their customers and communities.