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Manager, Solution Architecture

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Attentive

Jul 1

Applications are closed

  • Job
    Full-time
    Junior & Mid Level
  • Architecture & Urban Planning
  • $105.4K - $145K
  • United States
    Remote

Requirements

  • Remote, West Coast
  • 2+ years prior experience managing teams
  • Strong mentorship and technical skills to shape Solutions Architects into technical experts A keen understanding of when to step in and provide next-level support
  • Strong client-facing communication skills; ability to explain technical capabilities to both technical and non-technical audiences
  • Affinity for problem solving and crafting creative, reusable solutions
  • Insightful, innovative and adapts well to a dynamic and fast-paced environment
  • HTML/CSS experience required
  • Strong understanding of at least one programming and scripting language such as: JavaScript, SQL, PHP, Python.Knowledge of and experience with ad serving and trouble-shooting JavaScript tags
  • Experience with 3rd party data providers both from targeting and analytics standpoint
  • Understanding of client CRM data and PII issues
  • Strong decision-making and critical thinking skills
  • Exceptional organization and prioritization skills

Responsibilities

  • Manage a team of Solutions Architects, with the aim of providing white glove service to both top tier and mid market clients
  • Serve as a resource for the Solutions Architect team, providing hands-on guidance and mentorship in a player/coach role
  • Implement new processes, documentation, and operations vital to scaling the team
  • Provide general technical expertise about the entire digital ad ecosystem
  • Perform technical presentations to clients
  • Translate client requests into business and functional requirements

FAQs

What are the main responsibilities of a Manager, Solution Architecture?

The main responsibilities include managing a team of Solutions Architects, serving as a mentor and providing hands-on guidance, implementing new processes for team scaling, providing technical expertise about the digital ad ecosystem, performing technical presentations to clients, and translating client requests into business and functional requirements.

What skills and qualifications are required for this role?

The ideal candidate should have 2+ years of prior experience managing teams, strong mentorship and technical skills, client-facing communication skills, problem-solving abilities, HTML/CSS experience, knowledge of programming languages like JavaScript, SQL, PHP, or Python, experience with ad serving and troubleshooting JavaScript tags, familiarity with 3rd party data providers and CRM data, strong decision-making and critical thinking skills, and exceptional organization and prioritization skills.

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Attentive

Marketing & Advertising
Industry
1001-5000
Employees

Mission & Purpose

Attentive® is the leader in conversational commerce, reinventing business-to-consumer communication. Our SMS-first software platform helps everyone from entrepreneurs to enterprises strengthen relationships with their consumers in a new way. Through two-way, real-time, personalized communications, we drive billions in e-commerce revenue, and over 8,000 leading brands like CB2, Pura Vida, Urban Outfitters, Jack in the Box, and Coach rely on Attentive to deliver powerful commerce experiences.

Culture & Values

  • Default to Action

    Speed is our best offense and defense. At Attentive, we never stop striving to create new products that will provide the most long-term value to the brands that rely on us. Listen to Brian Long, CEO and Co-Founder, share his thoughts about this value.

  • Hard Work Solves Big Problems

    Success requires grit and resilience. We encourage all employees to bring forward new ideas and push projects to the finish line. Hear what Eric Miao, Chief Customer Officer has to share about this value.

  • Be Attentive

    Work as a team to drive greatness for our company and our customers. We are reinventing business to consumer communication. Our customers are the core of our business, and we’re on a mission to help them succeed. Hear Sara Varni, Chief Marketing Officer, talk more about this value.

  • Never Settle

    Continuously raise the bar for yourself and your teammates. Attentive employees come from all different backgrounds and have a wide range of skills. We strive to cultivate a culture of inclusion, with the understanding that each person has a unique point of view to share. Hear what Todd Berman, Chief Technology Officer, has to say about this value.

Benefits

  • Remote Work & Wellness Benefits

  • Parental Leave

  • Medical, Dental, & Vision Insurance

  • Generous PTO

  • Equity

  • Company-Wide Events & Employee-Led Activities

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